Xplore outages and service status in Baden, Ontario

Problems in the last 24 hours in Baden, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Baden, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Baden, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Total Blackout	2 months ago
Kitchener	Internet	4 months ago
Waterloo	Internet	4 months ago
Kitchener	Internet	5 months ago
Kitchener	Internet	5 months ago
Kitchener	Internet	5 months ago

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 4 minutes ago

  @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.

• 
  Chavela (@chavela85) reported 7 minutes ago

  @xplore_ca been having problems with your internet for a month. Now it's super slow and I have to wait for some technical department! Customer service sucks!!! Why does it take so long to get resolutions??!! Going to have to go back to starlink.

• 
  AtomicHydra (@atomic_hydra) reported 7 minutes ago

  @xplore_ca Why ******** do i need to wait until 1AM to get good internet this is dumb as ****.

• 
  Dan Wiebe (@DanWiebeFree) reported 10 minutes ago

  @xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

• 
  Moe G (@moegaultier) reported 11 minutes ago

  @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…

• 
  High Caliber (@RealHICALIBER) reported 11 minutes ago

  @PersonNotGroup @TheQuartering We got the same service Jeremy has (starlink) or we couldn't have done what he did. We found 52 acres WAAAAY up in the rockies, no cell coverage at all, but we needed internet of course. Xplornet was the only previous option, and not at all reliable.

• 
  James Carruthers (@HydraulicDesign) reported 12 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  Mike Gazzola (@The_RealestReal) reported 12 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  Ally Bryant (@Eh_Bee_Sea) reported 13 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Hugh G Rekshun (@ThirtyStone420) reported 14 minutes ago

  @djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink