Xplore Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2K, N2L and N2T.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 06/01/2023 09:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • Internet 70.20% Internet
  • E-mail 12.40% E-mail
  • Wi-fi 10.59% Wi-fi
  • Total Blackout 5.38% Total Blackout
  • TV .99% TV
  • Phone .44% Phone

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge, Kitchener, Waterloo and Elmira.

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CanadaCambridge Wi-fi
CanadaCambridge Wi-fi
CanadaKitchener E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:
  • owenfrank owenfrank (@owenfrank) reported

    @davidshipley @Spaceman096 @CBCNB with Xplornet a rainy day means sporadic internet service, and the speed is slightly faster than dial-up. Last night with a little freezing rain, internet kept going in and out, no reliability at all. I like your idea about fiber everywhere there is electricity connection

  • cody_bowie Cody Bowie (@cody_bowie) reported

    @Xplornet anyone else experiencing issues around Huxley Alberta? Havent been able to connect since yesterday morning

  • jfinqc Jean-F Davignon (@jfinqc) reported

    @Xplornet I am a customer that is willing to pay for any usage I need and according to your retention service there is nothing you can do to restore my service for 1 evening. #xplornetnotcustomerfriendly

  • plyburgundy PLY BURGUNDY (@plyburgundy) reported

    @brettjpetch @Xplornet Same here in east gwillimbury. No service since Wednesday. Garbage company

  • dscseedguy Sean Dunnett (@dscseedguy) reported

    @Xplornet into a 15+hr outage of the former Silo network again. Just the type of service we've come to expect from this company. #fail

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet @Jenn_MacDonald_ Why do you ask people to DM you? You can’t verify who you’re talking to remember TH? Or do you want the screen shots from our last discussion where all you did was give me the tech support number because of exactly that reason. “You can’t be 100% sure who you’re talking to.”

  • brettjpetch Brett Petch (@brettjpetch) reported

    @Xplornet Not going to get anything out of it when the support line says “we are currently experiencing an outage in your area”.

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet @XplornetSupport Any updates in the outage in the Bradford area?

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @xplornet with a large majority of folks working from home, how is it possible that you can’t send someone out to fix my internet before the start of my work week? You are affecting my ability to earn income, I NEED HELP NOW. Can you get someone here?

  • yzfoxsrm Is it over yet? (@yzfoxsrm) reported

    Still have no internet. Been down since 9:30ish last night. The joys of rural internet, thanks @Xplornet