Xplore

Xplore Outage Report in Waterloo, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 11/22/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Total Blackout
CanadaCambridge Total Blackout
CanadaKitchener Internet
CanadaKitchener Phone
CanadaCambridge Internet
CanadaCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    Pt.2: im currently with @Xplornet where I am consistently only receiving 30kb/s when they are supposed to be giving 1mb/s, would really love to leave this terrible service asap, however when I look on the app for starlink it just says that its expected mid to late 2021, with no

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

  • plrsTweet Pamela Ross (@plrsTweet) reported

    I just cancelled @Xplornet and @BellAliant . They don't deserve our business for the over priced crap they're selling. #nbpoli #cdnpoli

  • BradMagnus4 Brad Magnus (@BradMagnus4) reported

    @reikokoyama79 @Xplornet worst internet ever.....dial-up was better

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet @EricssonNA Horrible service

  • miket136 Michael Thomlinson (@miket136) reported

    @reikokoyama79 @Xplornet I've been on the list for Starlink for ages. Had Xplornet years ago and had to bail; terrible service and performance.

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet Lucenda is either a paid plant, or has no idea what good internet is. Xplornet is the worst internet provider I've ever come across, and that includes the dial up I had 20 years ago!

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @RobertELaurie @Xplornet @BellAliant I "had" xplornet satellite, aka CRAP

  • billb001 BB (@billb001) reported

    @Xplornet “please reach out to our 24/7 Technical Support at 1-866-841-6001.” BWAAHAHAHAHAHAHAHA, They can’t fix what you can’t or won’t deliver.

  • thedougler604 Doug McLean (@thedougler604) reported

    @elonmusk Wildfires wipe-out 4 buildings at our ranch, and our Xplornet Internet; we're waiting for our cell to activate. $129 paid in feb. Driving the kids 4km down the road to do school from the car. Any help getting the cell activated sooner would be so appreciated.