Xplore

Xplore Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 02/03/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener, Waterloo and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Wi-fi
CanadaKitchener Internet
CanadaCambridge Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • daniel68leo Daniel68leo (@daniel68leo) reported

    @Xplornet I am sure the joy won't last. Even business service has frequent problems.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet If I ever do get mail from Xplornet it’s likely something very suspicious 😒 but then I just have to not tell anyone so I don’t lose my iPhone 📱 and let my parents deal with and take care of their own issues just like I take care of mine

  • Teirersias Aaron W (@Teirersias) reported from Iqaluit, Nunavut

    @Alethea_Aggiuq @sijjakkut They've never been huge but to their credit Nwtel, Bell and even Xplornet have all rebated us over the years. It's never been huge but on occasion it has been a couple hundred bucks or more depending on the severity of the complaint. Patience and persistence is usually needed.

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @Xplornet your internet is trash I pay 150.00 per month for usually LESS that 1mbps... Just because I live in a rural area doesn't mean you should rob me! I absolutely can't wait until I no longer have to use your service.

  • PiperYeen Piper 💫 (@PiperYeen) reported from West Perth, Ontario

    My internets been out since last night -_- fml xplornet sucks

  • rekounas rekounas (@rekounas) reported

    @coleslawYSJ @Xplornet I signed up for Starlink beta. Hopefully I hear back soon. My guess is I will be going with their service when it comes in. Yes, it's more expensive, but I have seen speeds of 130 Mbps download and 12 Mbps upload.

  • GroulxGrant AC (@GroulxGrant) reported from Nipissing, Ontario

    . @Xplornet offered to waive overage fees during covid. This offer suddenly stops and now I’m on the hook for close to $400! I didn’t even know I was over!! Been a customer since 2013 and customer ser. basically told me to cancel my service if I didn’t like it. So disappointed.

  • kevindunbar666 Kevin Dunbar (@kevindunbar666) reported from Greater Madawaska, Ontario

    @Xplornet Is she a made up recommendation or is it just me getting shitty service.

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Xplornet isn’t a home 🏡 it’s a service and to treat it like 👍 a home 🏡 is a very selfish way to drive their own customers away