Xplore Outage Report in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (72%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

City	Problem Type	Report Time
Kitchener	Internet	13 days ago
Cambridge	Total Blackout	17 days ago
Waterloo	Internet	20 days ago
Cambridge	Wi-fi	1 month ago
Kitchener	Internet	2 months ago
Kitchener	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lomaxcat (@VoosieVooters) reported 6 minutes ago

  @Xplornet @lammy9661 You seem to love to review accounts. My service has been out - completely - for over 4 weeks now and I can't get any updates other than the same "we are investigating" that I heard day one.

• 
  William Holmes (@HolmesWil) reported 7 minutes ago

  @Xplornet storm's over. My wife's online schooling is done. Thought I would try to update my computer. Not much satisfaction. Connection going down constantly. If I don't use my internet the connection will stay up. If I use it disconnects. Explain!

• 
  Dane Caldwell (@2hounds) reported 11 minutes ago

  @Xplornet service has gone down near Centreton Ontario

• 
  Elle (@LovelyLadyLinda) reported 14 minutes ago

  @Xplornet I am in an area where maintenance is being performed. I have had no service for >6 hours and counting. Any update?

• 
  Just Dee, but 3x Pfizerized (@lakin013) reported 21 minutes ago

  @Xplornet any idea why the internet keeps going out near Gwynne,AB? Service has sucked for years so we don't even bother with tech support anymore. We shouldn't have to reset our router multiple times per week. We've changed routers several times as well

• 
  Pete Traina (@blackdeath220) reported 26 minutes ago

  @Xplornet is Caistor centre down?

• 
  ŞØŅÎČ.ĘXÊ (@SONIC_DOT_EXE) reported 26 minutes ago

  If you live in Canada and are moving and there's only one choice for a wifi provider called Xplornet don't get it. I've had it for a year and they promise good service (which is a ******* lie) DO NOT GET IT. It is very slow and if there is more than one thing on it goes ******.

• 
  Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported 30 minutes ago

  @JoshE3866 @NunavutWatch That was weird eh? No cell service after getting used to it and losing contact to family, luckily we have Xplornet.

• 
  Elle (@LovelyLadyLinda) reported 32 minutes ago

  @Xplornet Great to get notification that my Internet might be down for an entire day due to maintenance. Not so great when this maintenance doesn’t happen and gets pushed off to the following day. Two days out of work.

• 
  Kenneth J. Kavanagh (@KenJKavanagh) reported 32 minutes ago

  Day 11 & still no internet. The operative word in customer service is service; it's not a promise or logo or a survey. Its a deliverable & @Xplornet hasn't delivered. I'm now xploring 4 a new provider!