Xplore

Xplore Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 03/13/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Waterloo, Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Internet
CanadaCambridge Wi-fi
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet You already did your review when we had problems last month and couldnt see anything. I was told to phone Technical Support when I am having problems. I did that yesterday and got the message that our area was having issues so they were aware of it. You are aware of the issues!!

  • DtotheIzzoAcres Dusty (@DtotheIzzoAcres) reported

    @BaldurBarons @Smithfamilyseed But what about them poor folks @Xplornet their excellent customer service and great service rates?

  • Nick62289935 Nick (@Nick62289935) reported

    @sheryl71107825 @Xplornet At least you can call them, Sheryl...they've blocked my phone number so I can't even call them anymore because I've had so many issues...

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @moseleywilliams Sure wish I had access to internet. Sadly, I'm an Xplornet customer...

  • ElvisCavalic Elvis (@ElvisCavalic) reported

    @laethyn @TekSavvyBuzz @CBCNews You might be one of the few happy people with rural internet provided by Bell or Xplornet with Bell's network, for the rest of us we get low speeds that The throttled the moment your neighbor puts on Netflix. They just resell and try marketing themselves as the little guy.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Do the people of the Yukon have any opinions on xplornet? I'd like to hear them. I mean, your marketing team constantly throws these links at people, but we never hear their experience with xplornet. #cancelxplornet

  • thepooppack mas (@thepooppack) reported

    now that all xplornet customers are leaving the service just got better??? so ur tellin me there was too many people

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet I may be able to **** and watch some thing with 3 Mbps but good luck trying to ******* download would take half the night to ******* download 100 MB honestly your **** network probably has something to do with it to

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @charlie1105 That's right Charlie, call their support department to have them explain how to unplug/replug for 4 minutes of half-decent service...only to need to do it again, and again... Don't call too often though...they'll block your number like they did to me.

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    I seriously can't wait to get rid of @Xplornet !!!! Hurry up @SpaceXStarlink !!! @FedExHelp get your **** together and move packages already!!