Xplore

Xplore Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 02/21/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge, Kitchener and Waterloo.

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City Problem Type Report Time
CanadaCambridge Wi-fi
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Wi-fi
CanadaKitchener Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • nerdy_fitness That Nerdy Guy (@nerdy_fitness) reported

    @Xplornet we got an automated call this week. It said there was some work being done on a tower in the area. Ever since this work has been done our connection turned into pure garbage. What up with that?

  • ml66sc87 Nick 🇨🇦 (@ml66sc87) reported

    (1/2) Thx for NOTHING @Xplornet Tech came out and said only fix is to put dish in in ground pole. “They’re next to impossible to find. Call us when you find it and have it installed”. So now NO internet for weeks or more.

  • SleepingLogic Sleeping Logic™ (@SleepingLogic) reported

    @Xplornet I’m gonna make sure my friends whom are YouTubers spread the word throughout Canada that your company is by far the most crooked and worst service you will get as a Canadian citizen.

  • lindajvkennedy Linda Kennedy (@lindajvkennedy) reported

    @downdetector xplornet very awful today. My College son can't do his schoolwork. He's paying for his courses and we're paying xplornet for service that is not good everyday. I could understand once in awhile but this is ridiculous--BTW, it's not our equipment.

  • LindaShantzArt Linda is still here. Really. (@LindaShantzArt) reported

    Dear men everywhere: calling a woman "dear" is not a way of showing her respect. I might let my mother call me dear, but certainly not someone I have never met who is supposed to be a professional. #xplornetsucks @Xplornet you need to educate your dealers.

  • whiskeyfated aJustPHaight (@whiskeyfated) reported

    @Xplornet giving me 10% of my mbs up and down. Must be a usual day. Maybe inwill pay 10% of my bill till they can be consistent.

  • SleepingLogic Sleeping Logic™ (@SleepingLogic) reported

    @Xplornet SPEEDS OF 100KB on our internet only!! Fix you **** #crooks

  • ScottWJones93 Scott Jones (@ScottWJones93) reported

    @Xplornet Back at the cottage to our 2mbps internet again tonight. It was literally never under 20 mbps all last year. What has changed with the Bouctouche NB service? May need to look another solution soon. This is not useful internet speed at all. Very annoyed again this weekend.

  • marshmat Matt Marsh (@marshmat) reported

    @hollieprattcamp It ain't easy. We'll get through, somehow. (We're trying to handle virtual online kindergarten during an Xplornet network "glitch", right now. That's fun.)

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @Xplornet @SucksXplornet You can tell almost literally the moment when people have got up, because the internet service is lost. Immediately. 9:30am on Saturday. Mental note. #shittyinternet #toomanyusers #lowqualityinternet