Xplore Outage Report in Waterloo, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Wi-fi | |
| Cambridge |
Internet | |
| Kitchener |
Wi-fi | |
| Kitchener |
Total Blackout | |
| Cambridge |
Total Blackout | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Beth
(@BethanyFontaine) reported
Parents haven’t had internet since yesterday, kids missed classes in morning and now missing the jets game this evening 😒 no help on phone #xplornet @Xplornet
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mas
(@thepooppack) reported
now that all xplornet customers are leaving the service just got better??? so ur tellin me there was too many people
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Metal Wolf
(@m3t4lw01f) reported
@harrbca Xplornet is sending a tech to point me back at Vanscoy. They admitted on the phone I should never have been left on Martensville as it doesn't meet quality for 25mbps. Shocking, right? Hopefully that gets me through until my Starlink ships.
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Elvis
(@ElvisCavalic) reported
@Pete09904393 @TekSavvyBuzz @CBCNews There is nothing to suggest that the Xplornet management would behave any different is the problem. I don't have a problem with them existing or renting the network, but they don't actually try to improve rural connectivity, they just ***** about big telecom.
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Jessica Stitchman
(@JessicaStitchm1) reported
@Xplornet how can you be accepting new customers when you can’t adequately provide service for the ones you already have?
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Mike Witkowicz
(@MikeWitkowicz) reported
@TerryHyra @Xplornet @starlink 1/2 I think all Canadian internet suppliers went to the same school of customer service, it would be titled "how to own a position and piss off your subscribers". BellMTS this week was no better, deal for 2 years to "new" subscribers significantly cheaper for 2 years.
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Geoff Bedard ©️
(@Spicoli11) reported
@Smithfamilyseed This service will put companies like Xplornet under for sure! Don’t wish I’ll on anyone but man it’s been. Long time coming for rural customers
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Nick
(@Nick62289935) reported
@Xplornet @charlie1105 That's right Charlie, call their support department to have them explain how to unplug/replug for 4 minutes of half-decent service...only to need to do it again, and again... Don't call too often though...they'll block your number like they did to me.
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Wes
(@unnervingfalcon) reported
@elonmusk just want to say ty. I got my Starlink sign up email yesterday. I shouldn’t be this excited but my xplornet satellite internet has been soooo bad for years. I’ve had enough of the 20 min to watch a 5 min video at 140 p quality.
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Deanna Davies
(@DeannaDavies3) reported
@KT_Koop @Xplornet This has been an ongoing issue for years. We lived out your way and this was our reality. When the kids became teens it was impossible to do homework. I can’t imagine the challenges today. So sorry.