Xplore

Xplore Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Waterloo come from postal codes N2L.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 02/21/2026 00:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge, Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Wi-fi
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Wi-fi
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Andreea00113823 Andreea Carmen (@Andreea00113823) reported

    @Xplornet Please do no fall for this false advertising! You will soon find yourself out of service and coerced to take on a lower download package. @Xplornet is the worst!

  • DavidBe17330646 David Beauchamp (@DavidBe17330646) reported

    @Xplornet Explore the sucks big....I’m supremely not pleased with the internet service... way tooooo many people on the beam in our area!!!!did a test today download speed 1.37 mbps, upload 1.5 mbps. Signed up for Star link.. guarantee 300 mbps download, minimum 130 mbps...

  • jcalder1983 Jeff Calder 🏴‍☠️🦆 (@jcalder1983) reported from Montcalm, Manitoba

    @ctvwinnipeg As a former Xplornet customer I must say this was an extremely dumb move. They are the worst company in existence.

  • YooItsFrosty Frosty🇨🇦 (@YooItsFrosty) reported

    @Xplornet it would be nice if your tech support didnt hang up on me when i call to get my internet fixed🤔

  • tygeisler Tyler Geisler Monkman (@tygeisler) reported

    @bkives @Xplornet internet and customer service is complete trash. They advertise you'll get a certain speed and then you never get that speed and they don't care when you call them out on it. Awful internet

  • the_truth1234 The Truth (@the_truth1234) reported

    @ctvwinnipeg The provincial employee that made this decision has clearly never had Xplornet internet before. It’s brutal. #TheTruth

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet I have done that several times now with no improvement. If you want to do something to help me and the numerous other customers having the same issues fix the Pugwash, NS tower

  • CoolConductors fireratedcables.com (@CoolConductors) reported

    @Xplornet wireless up and down like a yo-yo this morning in Tweed Ontario. Time to investigate Starlink. The $500 equipment fee might be worth consistent speed and potential reliability.

  • TracyRimmer TracyRimmer (@TracyRimmer) reported

    @MBGovNews Xplornet can’t provide service to the subscribers they’ve already got, how are they going to manage this? Note to @MBGov — the lowest bid isn’t always the best bid.

  • KentDuvar Kent Hunter-Duvar (@KentDuvar) reported

    @jordanrynard @kijekijikokwe @Xplornet After multiple calls, I was finally told Rogers didn't support VPN connections over security about the type of traffic. They monitor and throttle torrents for example and don't want customers hiding traffic via VPN. After a week with Rogers I left. 2/2