Xplore

Xplore Outage Report in Waterloo, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 12/10/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Wi-fi
CanadaKitchener Total Blackout
CanadaCambridge Total Blackout
CanadaKitchener Internet
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Truly pathetic that my @Xplornet connection makes my VoIP phone unusable. This is what is considered high speed internet in their world? Or, if I said that to you using my VoIP service: Truuuuuuuy paaaaathccc connnnn bzzzzzz high sppppppeeedd bzzzz w-w-w-rrrreeld.

  • FastHorsesNCars Paddy Storey (@FastHorsesNCars) reported

    @Xplornet Have you doubled it in Stettler County, Alberta? Because our internet is awful and no one seems willing to provide better service?

  • smokesignal7 Sir Carl P. Trask (@smokesignal7) reported

    @CBCNews @NicoleatCBC Summer 2020: Dial-up Internet stopped working without any notice at Nova Scotia & after a season, I was forced to install slow Xplornet satellite dish upon my roof to access online monthly banking to maintain my Utilities at great monthly cost to this widowed Canuck grandfather.

  • BrittanyHennig_ 𝙱𝚛𝚒𝚝𝚝𝚊𝚗𝚢 𝙷𝚎𝚗𝚗𝚒𝚐 (@BrittanyHennig_) reported

    @Kaitlynkitzan @Xplornet They're the other rural internet service provider in our area.

  • flatlander0 Swedish Import (@flatlander0) reported

    @Kaitlynkitzan @Xplornet I’ve heard nothing but horrid stories about them. Makes me wonder who we else is available when we finally get our acreage ...

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet There's no point, there's nothing that can be done my end - it's clearly elsewhere in your network that the problems occur, and your default response to every twitter complaint demonstrates your lack of care or customer support.

  • jgellhaus1 jgellhaus (@jgellhaus1) reported

    @Kaitlynkitzan @Xplornet But they @xplornet will sell and charge for a service that doesn’t work, no matter where you live.

  • VernFaulkner Vern Faulkner (@VernFaulkner) reported

    @Xplornet being particularly slow this afternoon. Estimating seven months before I can ditch the lousy service for Starlink.

  • mtylerb Tyler Beckett (@mtylerb) reported

    @Xplornet They're doubling their speeds! Unfortunately they are still 1/2-1/4 of the speed of @SpaceXStarlink and they still refuse to support IPv6. #fail

  • XenaTKB Terry Bedard (@XenaTKB) reported

    @Kaitlynkitzan @Xplornet their customer service often leaves a bit to be desired!