Xplore

Xplore Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2T.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 09/15/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Waterloo, Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Wi-fi
CanadaCambridge Internet
CanadaKitchener Wi-fi
CanadaCambridge Internet
CanadaKitchener Internet
CanadaKitchener Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    Hour 3 of no @xplornet internet, their excuse was it was the fault of Silo Wireless the company Xplornet bought out claiming they sold them shoddy towers/equipment. Worked great before ya'll bought them out. Internet went to **** the day @Xplornet took over. @SucksXplornet

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    This connection is not fit for purpose and it should be illegal for Xplornet to even offer it. They've been falsely advertising this service as high speed unlimited LTE Internet. @APLenehan should be ashamed of himself and his company, and anyone associated should as well.

  • AtTheDogPatch Hurry Up @SpaceXStarlink (@AtTheDogPatch) reported

    Thank You @Xplornet for the amazing service. Everything I have tried to do in last 15 minutes is, YOUR CONNECTION IS UNSTABLE, Unable to connect, there seems to be a problem with your internet. All I’m asking for is the few Mbps you promised. I’m not greedy. #ruralinternetsucks

  • Sandchez02 Daniel Sands (@Sandchez02) reported

    @Xplornet how about you fix your service... internets been out for the last hour... on the way be for the last 45 and counting. If you can’t supply reliable internet maybe you shouldn’t even try? At the very least has decent support lines so you can resolve issues for people...

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Yes, I'm forced to watch broadcast television because my Internet is completely useless. Thanks @Xplornet. You're the worst. 2000 called, they want their ads back.

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet @CRTCeng Since morning no signal in my area. You are not informing your customers for service outages, this is unfair and you not worth the payment we do.

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet No info in internet, no SMS notification, no one answer your customer service phones, and you ignoring your customers. Please don't charge your monthly internet fee, because we trust your service and paying.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I think the @Xplornet Twitter has been hacked. They haven't posted anything about fixing their awful network in a while. It's all retweets of completely unrelated things and a contest for a crappy tablet. Nice distractions. Does @APLenehan hand pick what to retweet?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Since being moved from Vanscoy to Martensville tower on @Xplornet the overall service has been far worse. My Internet is basically offline from 6pm-midnight now. It sure would be nice to get the service that was advertised. I don't think "up to" includes not working at all.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @OneTheyCallSpud @thestadialife It also doesn't work if your ISP is @Xplornet. This is *clearly* Google's fault!