Xplore outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Total Blackout	22 hours ago
Cambridge	Wi-fi	2 months ago
Kitchener	Internet	2 months ago
Cambridge	Total Blackout	2 months ago
Waterloo	Internet	3 months ago
Cambridge	Wi-fi	3 months ago

Nearby cities with recent reports

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hugh G Rekshun (@ThirtyStone420) reported 10 minutes ago

  @djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink

• 
  Injured At Work (@WarMistweet) reported 12 minutes ago

  @xplore_ca Room for a tower for service at Attridge bus lines for South Cambridge?

• 
  Karel Baayen (@KarelBaayen) reported 13 minutes ago

  @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

• 
  James Carruthers (@HydraulicDesign) reported 16 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  AtomicHydra (@atomic_hydra) reported 16 minutes ago

  @xplore_ca Its actually IMPOSSIBLE to meet any deadlines with this quality. Moving is not an option. This is not my problem. Its pretty sad when employees admit the over-crowed panels that customers are on.

• 
  J Snow (@DrewPeacock705) reported 18 minutes ago

  @xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.

• 
  Garth Twitchell (@GarthTwitchell) reported 24 minutes ago

  Tonight reminds me of how poor our internet is in northern @TownOfMiltonON with no prospect of it getting better anytime soon. Extremely frustrating. @Colin1Best @vankayak Wireless internet from Xplornet is hopeless. Someone brings me good internet, I’ll buy it.

• 
  MightyJoeMaple (@JG98942814) reported 26 minutes ago

  lol Xplornet thinks I’m gonna wait six days for them to come fix my internet. If it’s not done by Monday they’ll never see another dime. @Bell would you like a new customer? Who wouldn’t?

• 
  T (@ThoughtsofT92) reported 27 minutes ago

  @xplore_ca Is there currently an outage in the Lac Ste Anne County area since the big windstorm last night?? My Internet services are down even after restarting my system a few times

• 
  Christina Sawisky 🧡 (@CSawisky) reported 28 minutes ago from Macdonald, Manitoba

  Because #Xplornet sucks so bad I’ve used all my data. I need a better option!