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Xplore

Xplore outages and service status in Waterloo, Ontario

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Full Outage Map
  • Xplore generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

CityProblem TypeReport Time
Cambridge Wi-fi 7 days ago
Kitchener Internet 27 days ago
Cambridge Total Blackout 1 month ago
Waterloo Internet 1 month ago
Cambridge Wi-fi 2 months ago
Kitchener Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HydraulicDesign
    James Carruthers (@HydraulicDesign) reported

    @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

  • jilliancynth
    Jill Harris 🪄 (@jilliancynth) reported

    @JennArndt Our ONLY Internet option for our new house is Xplornet, and it's HORRIBLE. So frustrating. So expensive for extremely slow Internet.

  • randerson137
    Rob Anderson (@randerson137) reported

    @AdrienLouisSala Bruce Owen, spokesman for Mb Hydro, said all existing contractual obligations will continue to be met either by Xplornet or MHT “the fibre-optic network will continue to be owned and managed by Mb Hydro, providing safe, reliable energy to Manitobans at the lowest possible cost.

  • jordanbranscomb
    ✝️ JB (@jordanbranscomb) reported

    @Starlink my remote oil and gas clients are pretty upset, considering it was a 3 hour outage. it’s first outage on record since we cut them over from xplornet tho

  • voiceshapes
    Georgia, yr comics teacher (@voiceshapes) reported

    Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out

  • Suppy86
    Sean Uppy (@Suppy86) reported

    @_BrookesPlace @CharcoalEpitaph @nejsnave Nothing can possibly be as terrible as explornet . If I were in the country then I'd be very suspect of any internet provider. Xplornet tried to pull the wool over me some years again until I threatened legal action as well as chucking the dish through there head office

  • divinebovine1
    divine bovine (@divinebovine1) reported

    Our Xplornet is almost 1/10 the speed of dialup tonight. Fix your **** or prepare an exit strategy.

  • Robert2Ready
    Robert Ready 2 (@Robert2Ready) reported

    @SenBoehm @RBC I feel your pain. I have been trying to give @Xplornet updated credit card info for a week. After going. Around in circles for days I have been told i) automated payment system doesn’t work with Apple iPhones ii) password reset on account doesn’t work with Microsoft email…WTF!

  • jamesfisher12
    James Fisher (@jamesfisher12) reported

    @xplore_ca Don’t worry I fixed the problem it’s ur company

  • KelllEhhh
    Kel.Ehh (@KelllEhhh) reported

    @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.