Xplore Outage Report in Waterloo, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (3%)
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TV (2%)
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Phone (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Xplore outage reports came from the following cities: Kitchener, Cambridge and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Total Blackout | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Total Blackout | |
| Kitchener |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Chris M
(@mcduffiechrisAU) reported
.@Xplornet hey, just upgraded to LTE service 3 days ago and now we have ZERO wifi...in Southern Ontario...
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Lomaxcat
(@VoosieVooters) reported
@Xplornet @DK27029598 Any suggestions on how to get an appointment for a tech to restore my internet that's been out since Dec 29? I call support but don't get a call from repair tech. Pathetic service. Do better or hand over to someone who can.
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Aatos Lehtila
(@Qualifyfor) reported
@ProudGrannyCdn I had Xplornet and it was terrible here. It depends where their towers are compared to you.
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lWeedaa
(@lWeedaa) reported
Haven’t been able to stream this week and won’t be able until monday at least. My streaming network @Xplornet is down. Technician is schedule for repair on monday
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Hawk Davison
(@DavisonHawk) reported
@Xplornet SUCKS 8 YEARS OF B.S...THANK GOD FOR STARLINK. BUH BYE! LETS GO STARLINK!
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Aatos Lehtila
(@Qualifyfor) reported
@rantonstupidity I am technically in Belleville, but only because of Harris. I'm actually in the country with nothing that resembles a cable within 2 km. DSL failed because of crappy wires that were not being maintained. Xplornet was terrible. No 5G out here either and Bell is throttling I think
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Dean Tiegs
(@DeanTiegs) reported
@Xplornet - Was on hold for over 2 h to speak to one of your agents about a service problem. Is this normal? What is your company's target for hold times?
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Lomaxcat
(@VoosieVooters) reported
@Xplornet @thebrain2012 I have been waiting 12 days for a service app't. I have no internet at all. Repeated calls get nowhere but a new promise of an app't. Disgraceful. Did get my monthly invoice on time though. Funny how you never miss that.
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Darren White
(@LongReacher) reported
@Xplornet service vey slow tonight in Southern NB. New customer here. Called 1-800 number, recorded message indicated weather. It’s clear but cold here. 3 kids online learning tomorrow. Is this normal when it gets cold?
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Darren White
(@LongReacher) reported
@BrentAnderson10 @Xplornet Called customer service back, they tweaked some stuff, and I seem to be back up and running again. Good luck to the kids tomorrow.