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Xplore

Xplore Outage Report in Waterloo, Ontario

Why is my Xplore service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Waterloo come from postal codes N2L .

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener, Cambridge, and Waterloo.

CityProblem TypeReport Time
Kitchener Internet 18 days ago
Cambridge Total Blackout 22 days ago
Waterloo Internet 25 days ago
Cambridge Wi-fi 2 months ago
Kitchener Internet 2 months ago
Kitchener Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • creeksidemiss
    Linda Smith (@creeksidemiss) reported

    @CoryRyanGosnell @Xplornet @elonmusk I signed up for Elon Musk months ago. Still waiting patiently. Xplornet sucks at my house too.

  • SaraFromSussex
    Sara (she/her) (@SaraFromSussex) reported

    @Xplornet I completely understand that, it’s the fact that you can’t even provide us 24 hours notice prior to maintenance and upgrades taking place. Got another automated call today to let me know that in less than 16 hours I could experience issues for the entire day!

  • jfmezei
    Jean-François Mezei (@jfmezei) reported

    In fairness, both Xplornet and Bell, both of whom are in dire financial difficulty also getting financial bailout to help them continue what a healthy company does on its own: expand customer base.

  • Dwhylehn
    slurs for tourists (@Dwhylehn) reported

    It's the second story and unfinished attic. Everything except internet and laundry is included. And it's only $785 /month. I have fibre op 100mb/s that's like $122 a month, it is also set up for xplornet. It gets cold in the winter, but I've run two space heaters with no issue.

  • sarahacasselman
    Sarah Casselman (@sarahacasselman) reported

    Extremely poor customer service and poor organisation/coordination from @Xplornet. Had internet lined-up in advance for install, took the day off & no one showed. Called to inquire why, received excuses—no one called to tell me this, I waited all day.

  • sarahtwinbeaks
    SarahMC (@sarahtwinbeaks) reported

    @GordHardie @LifeofaDman @Xplornet Don't do it unless you enjoy paying a lot of money for extremely slow and unreliable internet access. They're the worst internet provider I've ever had, no competition.

  • sarahacasselman
    Sarah Casselman (@sarahacasselman) reported

    @Xplornet please help remedy the situation you put me in. There are only 3 internet providers in the area and I chose your services because you came highly recommended. Please help, make this right!

  • JayLoJL
    Jaden (@JayLoJL) reported

    @Xplornet has the worst internet imaginable

  • DrSammy22
    Samsquatch PhD. (@DrSammy22) reported

    @chiweethegod Truth. He got 900 million dollars for his starlink bullshit. Xplornet tried the same thing and it was ****.

  • thepooppack
    mas (@thepooppack) reported

    someone really needs to buy xplornet and just shut down their servers