Xplore

Xplore Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L, N2J, N2K and N2T.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 03/28/2024 08:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Waterloo, Kitchener and Cambridge.

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City Problem Type Report Time
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JLCWood2017 Jenny Wood 🇨🇦 (@JLCWood2017) reported

    @Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦

  • compureis Rod (@compureis) reported

    @Xplornet internet out since 6:30 this morning, waiting for customer support to answer the phone for over 1 hour. Good job Xplornet

  • MarkoTech9 MarkoTech (@MarkoTech9) reported

    @MacTXD @Xplornet Xplornet is the worst service ever... Can't even go to 1mb download speed

  • wordmusher colleen (@wordmusher) reported

    @Xplornet is there a major internet outage in Kawartha lakes area? I've had no access since 7 am

  • RySmith1994 Ry Smith (@RySmith1994) reported

    @AndrewMcCallum2 @Xplornet This company service is a joke - so glad I switched to Starlink. Nothing but rave for their service. @Xplornet had holes in their ship and they’re only making them bigger.

  • dgoguen63 Denis Goguen (@dgoguen63) reported

    @ScottWJones93 @Xplornet I think they need to bring there F6 fiber network to Bouctouche

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet im not calling a tech to tell me to reset my router. its your service that sucks. you have to do better on your end.

  • ChristineErwin2 🇨🇦 Christine Erwin (@ChristineErwin2) reported

    @Xplornet I called again this morning and finally got someone that could help. The other people had no idea what they were talking about.

  • MIchelleP8844 DingDongTheRatIsDead (@MIchelleP8844) reported

    Super slow internet for yet another week @xplornet. No doubt the tower is overloaded. I’m sure it will be better once be start leaving for Starlink. Hope I’m one of them.

  • TPedherney Mom2SaxSon (@TPedherney) reported

    @Xplornet Terrible options in Cherry Valley in PEC. Stuck with Xplornet because Bell towers are full, we have no other options.