Xplore

Xplore Outage Report in Waterloo, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 01/20/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Wi-fi
CanadaCambridge Internet
CanadaKitchener Wi-fi
CanadaKitchener Total Blackout
CanadaCambridge Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SICHLBears x-Acadia Grizzly Bears 🐻 (@SICHLBears) reported

    No home internet service since Sunday so our lines tonight for pivotal Game 4 will be…completely random. Hopefully we don’t have any significant injuries to adjust to or anything. 🤬 PS: @Xplornet sucks *****.

  • saskiaages Pip (@saskiaages) reported

    @Xplornet Connie Certusi CRO Home Services I messaged you. Kindly get my internet fixed. I am NOT calling again after wasting Friday evening and sat and the being hung up on by you service supervisor.

  • ShawnSabine1 Shawn Sabine (@ShawnSabine1) reported

    @Xplornet @XploreMobile I've had Xplornet for 3 years and never once defaulted on a payment. I explained my situation to them now and that I am waiting on a tax return and I had to get a couple of months behind on the Xplornet payments. They sent me a message they're cutting me off. Hello Starlink! Bye!

  • LawzonDaryn daryn lawzon (@LawzonDaryn) reported

    @Xplornet @WhistleOut_CA @SpaceXStarlink will provide faster and more reliable service. Save yourself the frustration, pay the xtra for #starlink

  • Bocabec99 Mark Stewart (@Bocabec99) reported

    @DeniseMiller76 Ditto on @Xplornet. One outage around 1.5 days and numerous other hour or two hour long outages during the day.

  • TheSmichers yeeet (@TheSmichers) reported

    @Xplornet Richmond Ontario internet is down since this afternoon, couldn’t get through to customer service. Any eta or ya gunna tell me you’re sorry for any inconvenience and to dm you my account number lmao

  • vozzyXL . (@vozzyXL) reported

    @Xplornet what’s up with your service in Ontario? Terrible connection for a week now

  • guestb guest b (@guestb) reported

    Hi @Xplornet — please read read responses carefully to your requests before repeating them. Our accounts are @Seaside_Cable as we transition to @Xplornet b/c you've purchased the Annapolis County High Speed Internet service. Your network update on May 11 caused this. Clear?

  • marcie_c_john Marcie Callewaert John (@marcie_c_john) reported

    @Xplornet I was so glad when I moved to an area where we could also access Telus Smart Hub and xplornet wasn't the only option. Painfully slow and expensive for such tiny data packages.

  • BluebirdX11 Bluebird (StartWinning.eth) (@BluebirdX11) reported

    @elonmusk Totally dissatisfied with @Xplornet and their high-orbit, unreliable solution (and terrible customer service!). Just ordered a Starlink kit and hoping for the best! All I really need is for it to work, in some capacity, much of the time.