Xplore

Xplore Outage Report in Waterloo, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 12/10/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Wi-fi
CanadaKitchener Total Blackout
CanadaCambridge Total Blackout
CanadaKitchener Internet
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • 2hounds Dane Caldwell (@2hounds) reported

    @Xplornet do you have an outage around Centreton Ontario? We lost internet connection about 2 hours ago.

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet it's been a solid week of terrible internet. Called got told about a tower investigation. I cant even load the pages I need for school. What's going on?

  • Heidi97097278 Heidi (@Heidi97097278) reported

    @Xplornet We have had no service along with everyone else in our entire community of Fiske,sk for the past 2 days and very intermittent service for the entire week and a half prior to that. Everyone gets a different reason or excuse when we call in.

  • shykrk Renée (@shykrk) reported

    @Xplornet Horrible service

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet can yall help me pay to extend my courses if I'm not able to get my work done from not having internet that was paid for? Or do yall have jack sparrows moto?

  • wynnterbloom wynnterbloom (@wynnterbloom) reported

    @Xplornet I am tired of the excuses as to why we have never (not once) experienced the level of high speed service we were promised when we signed up. Corporately maybe just engage your integrity muscles and stop making promises to customers you know you can’t keep.

  • Michell25471779 Michelle (@Michell25471779) reported

    @HoarderPrairie @Xplornet Agreed! I keep calling and they give me a run around. Tey sent me a part but it still doesnt work. I had to leave for work and they told me I had to cover the cost for the tech to come if I didn't do the trouble shoot on the phone. Robbing people blind.

  • Michell25471779 Michelle (@Michell25471779) reported

    @dgouldca You don't want Xplornet. Their customer service is horrible and they have you running in circles with troubleshooting. If they send a tech without doing the trouble shoot, you have to suck up ALL the costs. They told me that today. Been fighting 2 months with them. It's SLOW!

  • KryptoDot KryptoDot (@KryptoDot) reported

    @Xplornet Help!! I've been having no internet service almost everyday now and it sometimes starts at a random time. I need to know the problem of what's causing this issue

  • fishingcamp Sandy Haven (@fishingcamp) reported

    Why is your service @Xplornet so bad in the North Bay Area ??? It’s good one day and the next is terrible at best. So disappointing for the cost. #lookingforanewserviceprovider