Xplore Outage Report in Waterloo, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Waterloo, Ontario
The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Wi-fi | |
| Cambridge |
Internet | |
| Kitchener |
Wi-fi | |
| Kitchener |
Total Blackout | |
| Cambridge |
Total Blackout | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Christy Visser
(@CVP45) reported
Rural internet. There has to be something better the @Xplornet in Simcoe county. I spend way too much time arguing with the help desk that it doesn’t work. What else is out there???
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Metal Wolf
(@m3t4lw01f) reported
@StarBuck_83 @Xplornet Absolutely life changing. About the only thing that doesn't work reliably is Google Stadia (or other game streaming services). My work VPN even stays connected most of the day if I need it. I also haven't heard my 15 year old complain once about the internet since, so .......
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Windrun
(@CooganatWindrun) reported
@Xplornet I really, really wish I could ‘like’ your tweet. Since you took over from my previous provider, Silo, my internet is spotty at best. Please do better. If your predecessor did it right, there is no excuse for your unacceptable service.
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Sarah
(@huhwhatya) reported
@Xplornet It's been a full month since I ordered your service still not installed. Last week the tech called and cancelled my install as you have not sent him any modems. This is a terrible start tech is from Pembroke, when are you sending more equip?
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T Skomro
(@tskomro) reported
@Zach_Fleisher @Xplornet Absolutely go with Star Link. No question. Heard lots of great reviews. We are stuck with Xplornet. Absolutely horrible speeds. Never near what is quoted. Many out here, including us, will switch the moment Star Link is available.
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Kyle L.
(@MajorMiner3000) reported
@huhwhatya @Xplornet Dont sign on with Xplornet, they are predatory and do not give service as advertised. Try to find ANY other alternative.
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T Skomro
(@tskomro) reported
@Zach_Fleisher @Xplornet Also: this pandemic has taught me how awful rural internet really is.
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Windrun
(@CooganatWindrun) reported
@Xplornet Thank you for your response. I have been contacting them daily. With all due respect, I had no problems with my internet until your company bought out Silo, my original provider. Been waiting for a technician since 29th of July.
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Windrun
(@CooganatWindrun) reported
@Xplornet I am an Xplornet customer and as I create this tweet I am using my cell phone data because my internet is out AGAIN.
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Bob Sinclair
(@bob_sinclair76) reported
@VictorFedeli @Telesat Is this the company that runs Xplornet? I get crappy satellite service at exorbitant prices. I'm on an island that's very close to North Bay. I can't even get cell service. If I could, I'd hotspot my phone and my problems would be solved. How are people going to afford this?