Xplore outages and service status in Waterloo, Ontario
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Full Outage Map
- Xplore generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 15, 9:28 PM EDT.
- Internet (100%)
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Xplore outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 2 days ago |
|
Kitchener
|
Total Blackout | 3 months ago |
|
Cambridge
|
Total Blackout | 3 months ago |
|
Cambridge
|
Wi-fi | 4 months ago |
|
Kitchener
|
Internet | 5 months ago |
|
Cambridge
|
Total Blackout | 5 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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SirFrancis Bacon (@SirFrancisBac20) reported@xplore_ca Pull it down
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Jess (@JessGreenfield) reported@xplore_ca why does it take 2+ hours to get ahold of customer service and there's no callback option??? And why wouldn't you warn people that the equipment is overheating so you had to power it down, instead of just shutting it off without saying anything and causing chaos???
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Sir Jerry J. Molnár (@BlackhawkJer) reported@xplore_ca how does one get ahold of your support team? Won't answer to the online portal, phone calls are left on hold. Now resorting to email request.
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Mike Gazzola (@The_RealestReal) reported@xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now
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Smokey Bull 😤 (@KingPearye) reported@ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.
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Peter van Oordt (@PvO385) reported@xplore_ca As an Xplore customer, I can attest that their service is the best when there are literally no other options available, save for maybe smoke signals and carrier pigeons.
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Kel.Ehh (@KelllEhhh) reported@xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.
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Nick Dodd (@nickdodd) reportedI lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.
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far apart & close at heart (@lundhillbilly) reportedJust became a @SpaceXStarlink customer. Instead of the horribly slow wifi from xplornet, paying for 25 mb and actually only getting 10-15 on a good day, we now have 174+ mb. I don’t know what to say!! Get #Starlink!
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CJH (@CJH39493411) reported@xplore_ca Pretty pic but don’t care, weak attempt to distract from stealing from people by not providing the service they pay for.