Xplore Outage Report in Waterloo, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Waterloo, Ontario
The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Wi-fi | |
| Cambridge |
Internet | |
| Kitchener |
Wi-fi | |
| Kitchener |
Total Blackout | |
| Cambridge |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Reid
(@IainReid10) reported
@Xplornet Are you having any technical issues in the Bradford area of Ontario? My service had been pretty good up until yesterday now really slow.
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SomeOtherGuy
(@SomeOth78194030) reported
@Xplornet your internet service could’ve cost me money in a mrbeast video and now I’m sad my day was so well too
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m3t4lw01f
(@m3t4lw01f) reported
Yes, I'm forced to watch broadcast television because my Internet is completely useless. Thanks @Xplornet. You're the worst. 2000 called, they want their ads back.
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Cory 🆎
(@trainvalet) reported
@Xplornet I've tried that before. I get the usual info. I know how to operate my computer. These slow downs are on your side. These is frustrating, but there will be competition soon.
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m3t4lw01f
(@m3t4lw01f) reported
This connection is not fit for purpose and it should be illegal for Xplornet to even offer it. They've been falsely advertising this service as high speed unlimited LTE Internet. @APLenehan should be ashamed of himself and his company, and anyone associated should as well.
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m3t4lw01f
(@m3t4lw01f) reported
Since being moved from Vanscoy to Martensville tower on @Xplornet the overall service has been far worse. My Internet is basically offline from 6pm-midnight now. It sure would be nice to get the service that was advertised. I don't think "up to" includes not working at all.
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Daza
(@Styles_888) reported
@Xplornet tech support is a 91 minute wait time however I can reach sales in 3 minutes....Please stop over selling your towers, my service was fine until you offered 50mps in my area. Nothing works past 7pm and I pay $134.00 monthly for 7.80Mbps download 0.39 Mbps upload @Bell
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Grant Fawcett
(@GrantFawcett) reported
Dear @Xplornet. I don’t know what to do anymore. We pay $200 /month for the absolute worst internet. I just tried to call you because we’ve had days of borderline unusable internet and got a busy signal 🤷🏻 Maybe Ma @BellAliant would consider running wires out?!
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet has panel hopped all afternoon into this evening. Flipping between what I would consider "non-existent" and "connected at slower than dial up", with minutes of downtime between hops. I've locked to the "best" cell now and it's still very slow, but at least connected.
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Frank Polat
(@frankpolat) reported
@Xplornet No info in internet, no SMS notification, no one answer your customer service phones, and you ignoring your customers. Please don't charge your monthly internet fee, because we trust your service and paying.