Xplore

Xplore Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 02/01/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener, Waterloo and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Wi-fi
CanadaKitchener Internet
CanadaCambridge Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • svhs1985 Christopher McLaughlin (@svhs1985) reported

    Come-on @xplornet, its been several day since my @Samsung email hasn't been able to send/receive emails on 3 different Samsung devices. Please fix the problem.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Xplornet @Ryan13051531 You're getting an increased number of calls because your service is terrible. Your troubleshooting is useless. Stop the fake apologies and start providing the service you sell.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet I am so happy I'm no longer a xplornet customer. **** THIS COMPANY. @Xplornet BUT STILL DONT THINK IM GOIN TO STOP LETTING PEOPLE KNOW HOW AWFUL YOU GUYS ARE. BUT DONT WORRY ILL STILL BE TROLLING.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet @kevdevlyn Yeah that doesn’t work and you know it. Tech just says their check shows I’m getting a signal when my devices say “can’t connect” no signal. It’s all bullshit

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet Is it bad that I'd actually kill to have your tested upload speed as my download speed? Hell, I'd kill to have *my* tested upload speed as my download speed.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet To me, this honestly hurts their reputation more than it helps xplornets. If Xplornet thought I was doing good, I'd probably rethink my whole business strategy because xplornet is a terrible ISP. Honestly, their data plans are stuck in 2012.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet 40km from Toronto paying $123 per month for high speed is a joke. Gaps in coverage, brutally slow speeds etc. I can’t work from home. Kids can’t do their online classes. Wtfk!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet I feel especially bad for you since Silo (by all accounts) was decent, and overnight it went to ****. I moved from the city where I had 175mbps fibre. Knew what I was getting in to. Knew it would be bad. Was fully prepared for it... It sucks, but at least I planned for it.

  • PaulRenaud613 Virtual Nonsense (@PaulRenaud613) reported

    @Xplornet are your DNS servers down? Have not had satelite internet sonce midnight last night.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @SucksXplornet I’m 40 km from downtown Toronto in a rural are NW of the city. No fibe. No Bell. Just shitty xplornet for $123 a month and it’s down frequently. Even when it “works” maybe 3mg download I’m posting this on phone data because, guess what, no signal