Xplore

Xplore Outage Report in Waterloo, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterloo, Ontario 11/25/2025 06:15

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Total Blackout
CanadaCambridge Total Blackout
CanadaKitchener Internet
CanadaKitchener Phone
CanadaCambridge Internet
CanadaCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard61773513 RAD🇨🇦 (@Richard61773513) reported

    @Xplornet Terrible service. Can’t wait for my starlink dish.

  • huhwhatya Sarah (@huhwhatya) reported

    @Xplornet It's been a full month since I ordered your service still not installed. Last week the tech called and cancelled my install as you have not sent him any modems. This is a terrible start tech is from Pembroke, when are you sending more equip?

  • CooganatWindrun Windrun (@CooganatWindrun) reported

    @Xplornet Thank you for your response. I have been contacting them daily. With all due respect, I had no problems with my internet until your company bought out Silo, my original provider. Been waiting for a technician since 29th of July.

  • urdip3 urdip (@urdip3) reported

    @nielsernest @Xplornet You can cancel services buddy.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet Absolutely life changing. About the only thing that doesn't work reliably is Google Stadia (or other game streaming services). My work VPN even stays connected most of the day if I need it. I also haven't heard my 15 year old complain once about the internet since, so .......

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet and gaming is like dragging your ***** across glass for a mile. Get your internet straight, ffs your **** internet makes me want to pull my hair out it is so trash. If you cant offer a minimum of 50mbs average, give me my ******* money back

  • MRM7 Michael Seven (@MRM7) reported

    @Xplornet don't believe it for a second folks - just shoot me a DM and I'll tell how much they SUCK.... been 2 years of service that's up and down like a toilet seat.

  • brian9306 Brian Evans (@brian9306) reported

    @bealangi @MarcDesgagne1 Xplornet is rolling out their new LTE cellphone based service, up to 50 mbps wireless. Depends if they have towers and line of sight to your place. It's mostly rural and smaller towns, but I quite like it, had it for around 6 months. Bell is rolling out a similar service.

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet past week and a half with your stupid *** customer service too. useless ***** where its never an issue with the internet but no one can ******* use it

  • bob_sinclair76 Bob Sinclair (@bob_sinclair76) reported

    @VictorFedeli @Telesat Is this the company that runs Xplornet? I get crappy satellite service at exorbitant prices. I'm on an island that's very close to North Bay. I can't even get cell service. If I could, I'd hotspot my phone and my problems would be solved. How are people going to afford this?