Xplore Outage Report in Baie-Comeau, Côte-Nord, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Baie-Comeau, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Baie-Comeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Xplore
Xplore is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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m3t4lw01f
(@m3t4lw01f) reported
@CircularLogic89 @Xplornet @CRTCeng It was **** before, it's **** during, and it'll still be **** after. Regardless of that fact, they shouldn't be allowed to advertise "up to" when they don't *ever* provide that speed. Their advertising makes it sound like I'll see 25 most of the time, which is a lie.
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m3t4lw01f
(@m3t4lw01f) reported
@woodzybcfc @Xplornet @APLenehan The mathematical equation for the speedtest results graph is: Y - D = 0S+RA Where: Y = You D = Your money S = Service R = Rich A = APLenehan
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JWG
(@buddydog09) reported
@Xplornet Even their signage refers to the mythical "up to" 50 Mbps. I have NEVER, and I mean now once had a speed test over 5 Mbps, and I pay for 25 MBps. Maybe I should only pay "up to" the amount you charge. I know you will respond with your usual "contact us" crap but wont change.
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Kevin Porter
(@kevdevlyn) reported
@Xplornet I bet if they are one of you customers they don’t offer free wi-fi cause it would never work.
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Bobby
(@Bobbeyyyyyy) reported
@Xplornet Is there an outage in rural Milton Ontario? No internet all day
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Fast Jeff
(@fastjeff) reported
@Xplornet This picture represents xplornet in a way that the rural xplornet customers feel when dealing with their crap ISP. A long and winding dirt road that has no end and the sun is going down. Soon, all you'd be able to see if stars. You'd be LINK'ed to the STAR's. #Starlink
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m3t4lw01f
(@m3t4lw01f) reported
I started downloading Dirt 4 on my Xbox One last night around 10pm. It's now noon, and it's completed 12.56 of 32.92GB. That's an average download speed so far of ~2mbps. I pay @Xplornet for "up to" 25mbps. I never get 25mbps. This is false advertising.
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Mario
(@mci2273) reported
@Xplornet is anyone else having issues in the Actin On area? Ive had no internet all afternoon and evening. Restarted everything many times. Antenna included
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet they will hire a private contactor to come fix it who will charge over $130 + mileage ($40 for me). and xplornet will not cover this because "YOUR WARRANTY" expired on the equipment that they charge u to rent from them.
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Lexie. #B.L.M
(@joanlemmesmash) reported
@Xplornet hey instead of posting nature pictures, why don’t you update your customers about their outages? Your tech support Line now goes to an automated message and cannot call through. I work from home for the gov’t, but can’t even update my supervisor for an ETA of service.