Xplore

Xplore Outage Report in Baie-Comeau, Côte-Nord, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Baie-Comeau, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Baie-Comeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Baie-Comeau, Côte-Nord, Québec 02/17/2026 17:30

February 17: Problems at Xplore

Xplore is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • judlill Julli (@judlill) reported

    Up your service @Xplornet or you go outta business to @starlink

  • TheRealDm267 D mac (@TheRealDm267) reported

    @Xplornet can't wait for my starlink to come in and be rid of this awful service had steady 30mb download for 6 months then 2mb download since then was told "nothing can be done" Thanks for nothing #useless

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧🇸🇬🇺🇦 (@BrentHCameron) reported

    @adampete78 Well, we were restored (finally). Rogers (when it works) = 25 Mbp Xplornet (when it worked) < 1 Mbp As bad as the last couple of days were, not going back.

  • Cre8iv_Canuck Canuck🌻🇺🇦🌻 (@Cre8iv_Canuck) reported

    @RogersHelps @MburuNju123 @xplornet Rogers is crediting back lost services so I would expect same of my lost day of service from xplornet as well.

  • lovethislife365 Louise Hardy (@lovethislife365) reported

    @IanMcPHE7T2 @mynamesnotgordy @Xplornet I live on PEI in the country. Ours works good no complaints. Only had to call them 2x in 5 years. Both times the service was great and it was fix next day. Not every one here gets good internet from them depends on where they live. Bell service here is atrocious.

  • SMac902 BoSox fan in Blue Jay land 🇨🇦 (@SMac902) reported

    It's a sad day when a company (@Xplornet) can make Bell look good! Spent over an hour on the phone with and Xplornet rep due to internet issues and the best you can do is a July 20 service date. Sidenote, the rep. was professional and my beef isn't with him.

  • BHolmes_BusMom Barb Holmes (@BHolmes_BusMom) reported

    @Xplornet service is down again in sw SK. Star links keeps looking better and better

  • dusttheliberal2 “Fringe Minority” Bill🇨🇦 (@dusttheliberal2) reported

    Am I the only rural Canadian that is getting pissed off with the promise of high speed internet from this bullshit government? @Xplornet is what we are stuck with, a government funded bloodsucking monopoly that provides garbage for internet

  • mwickens Mark Wickens (@mwickens) reported

    @Xplornet is there an outage in Roblin, Ontario (greater Napanee)? No internet here. :-(

  • SBaller80 Baller$ (@SBaller80) reported

    @Xplornet Are there any updates regarding the outages? I'm off of the Orange corners tower and we have had no service since approximately 3pm, ph