Xplore

Xplore Outage Report in Black Diamond, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Black Diamond, Alberta 02/23/2026 07:50

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Black Diamond, Alberta

The most recent Xplore outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Wi-fi
CanadaBlack Diamond Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet I would have responded earlier, but I just had an outage with @Xplornet. Thanks guys, your super awesome! Hey, maybe there were trying to fix your problem? Are you working now?

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet My Xplornet connection went down tonight too. I switched over to my Sasktel connection cuz I just didn’t feel like trying to figure it out tonight. That will be a tomorrow problem. Consistency is not @Xplornet ‘s strength.

  • Mikedobson19 Mike Dobson (@Mikedobson19) reported

    @the_uncanny13 @PierrePoilievre @Xplornet Dude.. Xplornet is finished as soon as Starlink Internet is finished getting set up.. you can always go to another provider if you don't like them. There are lots of providers out there that do what Xplornet does. Don't take away from this problem though. Xplornet is a small fish

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another night of zero internet connectivity with @Xplornet. Won't reconnect at all. They did phone me today regarding my CCTS complaint. Have to see where that leads.

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet is such a scam. My net has been out for 12+ hrs and they admit that it’s a problem with their equipment, but they want me to pay for someone to come out and fix it. Company has been a joke from day 1, rather have no net then this ****. Done with this company.

  • JerryMc64154658 Jerry Mckay (@JerryMc64154658) reported

    @Xplornet Your internet sucks

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet I have many times with no fix that works. Tonight I have less then 1

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Have you ever heard of providing the service you charge for? I know...it's a difficult concept to grasp, isn't it? It's far easier to take advantage of your customers and just keep saying "sorry"... #YourDaysAreNumbered #StarlinkForTheWin

  • BurrTanya Tanya Burr NP-PHC (@BurrTanya) reported

    @Xplornet I am terribly tired of the promised connectivity versus the reality of the poor service you actually can provide. Days of trying to fix this and even having a tech out - and it’s worse than ever😡 STOP CHARGING such a high price when you can’t deliver!

  • penny_hainer Penny Hainer (@penny_hainer) reported

    @Xplornet Our internet has been less than reliable for weeks now. When I talked to support they said they had no idea how long this maintenance will go on. I have been getting daily calls telling me to expect outages. Ridiculous considering the price we pay.