Xplore

Xplore Outage Report in Black Diamond, Alberta

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Black Diamond, Alberta 02/07/2026 02:55

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Black Diamond, Alberta

The most recent Xplore outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Phone
CanadaBlack Diamond Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • dirtyspades Mat (@dirtyspades) reported

    @Xplornet is by far the worst customer service out of any company I’ve ever dealt with. They provide a service that over time gets worse yet they continue to add a small charges every few months to the bill. When there is issues they will not reply back to any emails. #brutal

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @Xplornet your internet is trash I pay 150.00 per month for usually LESS that 1mbps... Just because I live in a rural area doesn't mean you should rob me! I absolutely can't wait until I no longer have to use your service.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Let’s keep spreading news on @Google about @Xplornet until they shut down and can no longer engage in toxic behaviour

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet @CRTCeng Xplornet is the worst Internet in Canada 🇨🇦 while Bell has the best Internet in Canada 🇨🇦 and they are both rural Internet Providers

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet Xplornet isn’t a home 🏡 it’s a service and to treat it like 👍 a home 🏡 is a very selfish way to drive their own customers away

  • tattuinee ᑯᐹᒃ ᐅᒃᑯᖅ ᑕᑦᑐᐃᓂ (@tattuinee) reported from Iqaluit, Nunavut

    What’s all this I hear about @Xplornet cancelling service?

  • daniel68leo Daniel68leo (@daniel68leo) reported

    I just saw a post from @DLeBlancNB about bringing reliable rural internet. Unfortunately @Xplornet is NOT a provider of reliable service. I have business service and it is down every couple of days.

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario

    @m3t4lw01f @Xplornet Honestly the most expensive and the absolute worst

  • PiperYeen Piper 💫 (@PiperYeen) reported from West Perth, Ontario

    @KellerHusky @Xplornet needs to get their **** together, this happened last week also.