Xplore Outage Report in Black Diamond, Alberta

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Live Outage Map Near Black Diamond, Alberta

The most recent Xplore outage reports came from the following cities: Black Diamond, and Okotoks.

City	Problem Type	Report Time
Black Diamond	Wi-fi	12 days ago
Okotoks	Wi-fi	2 months ago
Black Diamond	Internet	4 months ago
Okotoks	Internet	7 months ago
Okotoks	Internet	1 year ago
Okotoks	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

• 
  Katie 🇨🇦🌸 (@communik8e) reported 28 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

• 
  Cory Morgan (@CoryBMorgan) reported 45 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jaden (@JayLoJL) reported 3 minutes ago

  @Xplornet has the worst internet imaginable

• 
  Ron Higgins (@HigginsRon) reported 4 minutes ago

  @koopy @Xplornet my @Xplornet is so slow it cannot complete the speed test this morning.

• 
  Loricat (@VoosieVooters) reported 6 minutes ago

  @GordHardie @LifeofaDman @Xplornet If you have ANY other option, don't sign with Xplornet. Worst ISP on the planet.

• 
  D(ad)man (@LifeofaDman) reported 8 minutes ago

  Do you know what’s fun? Waiting half an hour for what was supposed to be a 17 minute callback and instead of being sent to customer service being sent directly to the survey and being hung up on. Can’t even manage that eh @xplornet

• 
  Jonathan Comeau (@comeaujo) reported 13 minutes ago

  Counting down the days until we have @SpaceX #starlink and can kick this sorry *** @xplornet internet service to the curb.

• 
  Sarah Casselman (@sarahacasselman) reported 13 minutes ago

  Extremely poor customer service and poor organisation/coordination from @Xplornet. Had internet lined-up in advance for install, took the day off & no one showed. Called to inquire why, received excuses—no one called to tell me this, I waited all day.

• 
  Jean-François Mezei (@jfmezei) reported 15 minutes ago

  In fairness, both Xplornet and Bell, both of whom are in dire financial difficulty also getting financial bailout to help them continue what a healthy company does on its own: expand customer base.

• 
  Sarah Casselman (@sarahacasselman) reported 18 minutes ago

  @Xplornet The tower is likely filled with cottagers & campers & I was told the panel I was supposed to be on was literally closed the next day (Saturday) after the installer never showed. Horrible. Internet is vital, it is an essential service that I was promised by them.

• 
  Jaden (@JayLoJL) reported 19 minutes ago

  I wanna get rich and buy @Xplornet just to shut them down

• 
  zack (@zack77614511) reported 19 minutes ago

  @Xplornet we did they said it was down for repair or something it will be back up soon | it’s been 4 hours