Xplore Outage Report in Black Diamond, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Black Diamond, Alberta
The most recent Xplore outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Okotoks |
Internet | |
| Okotoks |
Internet | |
| Okotoks |
Internet | |
| Okotoks |
Phone | |
| Black Diamond |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Monique Mills 🌲 🇨🇦
(@amoniquemills) reported
from
Newcastle, New Brunswick/Nouveau-Brunswick
@Xplornet any connection issues in Miramichi, NB?
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Mads Sandbakken
(@MadsTS) reported
@Xplornet Xpolitnet steals. I have had over 1000 dollar bills two months in a row due to lock down/home office and home schooling. The gave me 40$ credit. What a joke. Be very careful and warned, they will trick you and take advantage.
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Andrew McCallum
(@AndrewMcCallum2) reported
@Xplornet How about some communication regarding when you’re going to have your service back up? As are many in rural Canada, I’m relying on your internet service and I’d like to know when I can get access. The lack of information is unacceptable.
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Ian
(@IanMcPHE7T2) reported
@Xplornet yet again your “service” crapped out in the middle of a school zoom class! Why are we paying $123 a month for this? Oh I know. You have a monopoly!!!
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Katherine Barks 🇨🇦
(@barks_katherine) reported
@Xplornet today is not a good day for you. Your lack of customer service is unacceptable. Your service is down and there is no proactive communication to tell anyone what is happening. Do you understand the importance of a great #customerexperience?...because this is not it.
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STM | TMac
(@MacTXD) reported
I would chop off both my legs and be happy with it, if I could never deal with @Xplornet's ****** internet service again. Absolute joke of an ISP.
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Angela
(@angelaange99) reported
@Xplornet are there still issues in Ontario today? The messaging is not on the phone when I call but I have zero connection
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Mom2SaxSon
(@TPedherney) reported
@Xplornet Terrible options in Cherry Valley in PEC. Stuck with Xplornet because Bell towers are full, we have no other options.
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Jenny Wood 🇨🇦
(@JLCWood2017) reported
@Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦
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🇨🇦 Christine Erwin
(@ChristineErwin2) reported
@wordmusher @Xplornet We are also down since 630am. When can we expect this back up!