Xplore

Xplore Outage Report in Black Diamond, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Black Diamond, Alberta 03/04/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Black Diamond, Alberta

The most recent Xplore outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Wi-fi
CanadaBlack Diamond Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DParent49883464 D.Parent (@DParent49883464) reported

    @MIchelleP8844 @Xplornet I have forwarded my down payment to @StarlinkPage and may have to wait a few months but it will be a joyous day when it happens. I fully expect Xplornet’s customer base will be cut by 95% within 2 years, & deservedly so for not updating equipment and charging $$$ for 10/1Mbps.

  • Jeff_Hitchcock Jeff Hitchcock (@Jeff_Hitchcock) reported

    You're offline with xplornet and your service is...

  • mysmmx Steve Rosic (@mysmmx) reported

    @Xplornet internet is down you know it’s down and are playing like an ostrich with your head in the sand. Things happen totally understandable but keeping us in the dark is bad. You have websites and social channels at your disposal. Nothing. I’ve tried to support you, no mor e!

  • GooeyGundi Gundi Barbour (@GooeyGundi) reported

    @Xplornet is there an outage? Beautiful day and I cannot access my wifi. #frustrated

  • MC_ALaCampagne Mel (@MC_ALaCampagne) reported

    @_ADsquared @Xplornet Down here too, but hung up on by an automated call system. 🤬🤬🤬🤬🤬

  • s_rich27 Steve Enfelis (@s_rich27) reported

    @Xplornet how do you have a province wide outage for over an hour and not post ANYTHING letting us know what’s going on?! People run companies on your service. Starlink is going to gain a lot of customers from this my god.

  • hundibundiman john smith (@hundibundiman) reported

    @Xplornet My Internet is down for the 3rd time in less than 2 months. I’ve been calling for over an hour and I can never get through on your tech line. Answer your damn phone.

  • isabh352 Isabh352 (@isabh352) reported

    @Xplornet any update on this outage? I tried to use my phone to open a case online and couldn’t get anywhere. Will you offer credit or will we have to call back to get a credit?

  • kurtdhorner1 Kurt Dan Horner (@kurtdhorner1) reported

    @jfkleafs @Slothii @Xplornet I don’t know who you been talking too but Starlink is far from slow lol better get a new source of information

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet Hello? May I ask where the Xplornet Support twitter went??