Xplore outages and service status in Black Diamond, Alberta

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

• 
  Cory Morgan (@CoryBMorgan) reported 4 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• 
  Katie 🇨🇦🌸 (@communik8e) reported 49 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Braedley (@cbraedley) reported 17 seconds ago

  @Addy_Bo @CBCNS @nsgov Yup, definitely rural... although not by much. Less than 10 minutes to the 102 highway. Xplornet "delivered" "highspeed" LTE service to the area...

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 5 minutes ago

  @xplore_ca WTF??? Is this why there's an increase on my bill? So you guys can drive brand new trucks?

• 
  Dan Wiebe (@DanWiebeFree) reported 7 minutes ago

  @xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

• 
  Lomaxcat (@VoosieVooters) reported 17 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

• 
  Clint Howard (@Haywire_45) reported 18 minutes ago

  Anyone else’s Starlink really slow today? It’s as bad as xplornet was.

• 
  Kelly McNeice (@McneiceKelly) reported 19 minutes ago

  @Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 20 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Ery 🍒 🇨🇦 (@eRyJaCks) reported 21 minutes ago

  @xplore_ca @xplornet My xplornet internet down AGAIN for the third work day in just under 2 weeks. For someone who needs internet to be able to work from home, it's not cool! Service was great until 2 weeks ago. What's going on @xplore_ca??

• 
  Right Central Views (@Right_Central) reported 21 minutes ago

  @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

• 
  Josh Ciemitis (@JoshCiemitis) reported 22 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?