Xplore Outage Report in Black Diamond, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Black Diamond, Alberta
The most recent Xplore outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Okotoks |
Internet | |
| Okotoks |
Internet | |
| Okotoks |
Internet | |
| Okotoks |
Phone | |
| Black Diamond |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne
(@JoanneP666) reported
@SucksXplornet @Xplornet hey #xplornet Working from home and trying to pay my workers but can’t access online banking all of a sudden, cheap service for a very high price
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Christopher Rogers
(@therealcpr83) reported
@Xplornet Rob took 54 hours to upload this photo using an Xplornet connection. You're service is garbage, and your customer service is bigger garbage.
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Ricky VanWeston
(@lilrippy) reported
Good bye @Xplornet and good luck with your over sell and under deliver marketing strategy 👍. Looking forward to the future when I'm an old man and telling the young kids that when I was growing up there was a service shittier then dialup. #memories
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Debbie EbanksSchlums
(@debEbanks) reported
@kimfullerton @XplornetES I was hoping the tech had improved, but alas. We have 4 internet services to get 300GB of data, with 3 people doing online school. @Xplornet came to fix the brand new satellite dish. 3 days later, there’s spotty service again!
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tomizo tommy
(@tomizo103) reported
@Xplornet I want to get more detail solution for state code 30.1.1 on the modem HT2000. My internet connection is down every 30 min and the only solution I have is just power off the modem and wifi router, wait 4-5 minutes and restart. It is really frustrating.
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OzzieJ8
(@j8_ozzie) reported
@Xplornet My wifi has been terrible lately, I can’t wait till starlink comes out, would rather pay $130 a month with speeds of 150mb down and 50 up with 20-40 ping instead of $110 a month for 2mb down and 2mb up and 80+ ping ive called support many times but there’s nothing they can do.
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Connor Langpap 🇨🇦
(@MooreFitnessSTG) reported
@Xplornet Thanks for that. However, I’m currently with your company and I’m looking to switch. Your service is very poor and I’m being told limited sight line to satellite for LTE, which isn’t true. You slow our usage down and at best, our DL speed is awful. So, what’s the solution?
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m3t4lw01f
(@m3t4lw01f) reported
@4AgForLife @Xplornet Xplornet Is The Most Terrible ISP In Canada I think I got them all!
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Peter J Stoddart
(@PeterStoddart6) reported
@Xplornet is the Internet down in Cambridge Narrows NB? I’ve got nothing
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Alisha Dickinson
(@alishalauraann) reported
Hey @Xplornet can you please go back to what you were doing last spring for your satellite customers? Some of us are still working from home because of this pandemic and not having enough accessible internet is a MAJOR issue.