Xplore

Xplore Outage Report in Black Diamond, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Black Diamond, Alberta 02/03/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Live Outage Map Near Black Diamond, Alberta

The most recent Xplore outage reports came from the following cities: Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Phone
CanadaBlack Diamond Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanneP666 Joanne (@JoanneP666) reported

    @SucksXplornet @Xplornet hey #xplornet Working from home and trying to pay my workers but can’t access online banking all of a sudden, cheap service for a very high price

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Rob took 54 hours to upload this photo using an Xplornet connection. You're service is garbage, and your customer service is bigger garbage.

  • lilrippy Ricky VanWeston (@lilrippy) reported

    Good bye @Xplornet and good luck with your over sell and under deliver marketing strategy 👍. Looking forward to the future when I'm an old man and telling the young kids that when I was growing up there was a service shittier then dialup. #memories

  • debEbanks Debbie EbanksSchlums (@debEbanks) reported

    @kimfullerton @XplornetES I was hoping the tech had improved, but alas. We have 4 internet services to get 300GB of data, with 3 people doing online school. @Xplornet came to fix the brand new satellite dish. 3 days later, there’s spotty service again!

  • tomizo103 tomizo tommy (@tomizo103) reported

    @Xplornet I want to get more detail solution for state code 30.1.1 on the modem HT2000. My internet connection is down every 30 min and the only solution I have is just power off the modem and wifi router, wait 4-5 minutes and restart. It is really frustrating.

  • j8_ozzie OzzieJ8 (@j8_ozzie) reported

    @Xplornet My wifi has been terrible lately, I can’t wait till starlink comes out, would rather pay $130 a month with speeds of 150mb down and 50 up with 20-40 ping instead of $110 a month for 2mb down and 2mb up and 80+ ping ive called support many times but there’s nothing they can do.

  • MooreFitnessSTG Connor Langpap 🇨🇦 (@MooreFitnessSTG) reported

    @Xplornet Thanks for that. However, I’m currently with your company and I’m looking to switch. Your service is very poor and I’m being told limited sight line to satellite for LTE, which isn’t true. You slow our usage down and at best, our DL speed is awful. So, what’s the solution?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @4AgForLife @Xplornet Xplornet Is The Most Terrible ISP In Canada I think I got them all!

  • PeterStoddart6 Peter J Stoddart (@PeterStoddart6) reported

    @Xplornet is the Internet down in Cambridge Narrows NB? I’ve got nothing

  • alishalauraann Alisha Dickinson (@alishalauraann) reported

    Hey @Xplornet can you please go back to what you were doing last spring for your satellite customers? Some of us are still working from home because of this pandemic and not having enough accessible internet is a MAJOR issue.