Xplore Outage Report in Black Diamond, Alberta

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Full Outage Map

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (77%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (8%)

4. 

   TV (2%)

5. 

   E-mail (1%)

6. 

   Phone (1%)

Live Outage Map Near Black Diamond, Alberta

The most recent Xplore outage reports came from the following cities: Okotoks.

City	Problem Type	Report Time
Okotoks	Wi-fi	22 days ago
Black Diamond	Internet	2 months ago
Okotoks	Internet	6 months ago
Okotoks	Internet	one year ago
Okotoks	Internet	one year ago
Okotoks	Phone	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

• Katie 🇨🇦🌸 (@communik8e) reported 31 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

• Cory Morgan (@CoryBMorgan) reported 55 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Fast Jeff (@fastjeff) reported 4 minutes ago

  @Xplornet Customers: Our xplornet sucks, we can't get the speeds you sell us! We can barely do anything useful and it's covid times, we have to school and work from home! xplornet: But lookit this picture, so pretty. Don't forget to pay your bill this month, our techs need better cameras.

• Kilz Knight (@Kilz_Knight) reported 5 minutes ago

  @Xplornet Im so ******* done, my brother had to do a video for an homework and he can't even upload it wtf are you guys doing ???? COME ON 0.04 MBPS OF UPLOAD SINCE 2 DAYSSSSSSSSSSSSSS

• Matt Marsh (@marshmat) reported 7 minutes ago

  Oh, there it is. Tonight's annoying regular unscheduled long outage is an hour late. Tsk, tsk, @Xplornet

• Kilz Knight (@Kilz_Knight) reported 11 minutes ago

  @Xplornet Is that why I get 0.04 mbps of upload??? WTF I CAN'T EVEN UPLOAD VIDEOS

• Metal Wolf (@m3t4lw01f) reported 13 minutes ago

  Just had my first real outage with @SpaceX Starlink. Lasted about a half hour, maybe 45 minutes. My account portal had a banner that told me about it AND gave an ETA for a return of service. Two things I've never seen that pathetic excuse for an ISP @Xplornet ever do.

• Iain Reid (@IainReid10) reported 19 minutes ago

  @Xplornet I contacted your customer service via Chat and was told that to move to 50/10 service I need to pay $99 for new hardware. I currently have 50/3 service. Could you confirm?

• Iain Reid (@IainReid10) reported 21 minutes ago

  @Xplornet Apparently you want another $100 to upgrade to this service. Seems like a money grab as you cannot provide anywhere close to 50/3 I am supposed to get right now.

• Metal Wolf (@m3t4lw01f) reported 21 minutes ago

  @Saittech89 @CarttCa @Xplornet As a Starlink customer I can say two things: The initial cost is high at $800. The monthly cost is higher than I was paying to Xplornet. I can also say it works amazingly well and they are very up-front about ongoing issues the network is having and what they are doing to fix.

• Saittech (@Saittech89) reported 24 minutes ago

  @CarttCa @Xplornet Why would people want this???? They can get Starlink that has faster download and uploads for cheaper. oh and great costumer service.

• Josh Fraser - Stayin the blazes home. (@cloudycanuck) reported 29 minutes ago

  @c_f_johnson I take it you’ve never used terrestrial wireless like @Xplornet before