Xplore

Xplore Outage Report in Black Diamond, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Black Diamond, Alberta 12/06/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • albertabyron Byron Peters (@albertabyron) reported

    @Xplornet Unfortunately your product is so poor in my community that you can’t download the app while connected to your service… perhaps have an engineer or 2 focus on actually ensuring that the ‘high speed internet’ switch stays turned on

  • MKatastrophic MsKatastrophic (@MKatastrophic) reported

    @Xplornet I’ve responded and have a copy of my response in the dm’s. It’s your move to fix this issue. Fulfill your end of the contract I have been paying a lot of money for.

  • Binoo_Snipes B1noo (@Binoo_Snipes) reported

    @Xplornet Why is my internet so bad i cant even run any game. I have to use my phone hotspot that works way better than my internet. Even if im the only one on my wifi i still get 1000 ping. Fix your internet please

  • SeanGemm Sean Jemit 🇺🇦 (@SeanGemm) reported

    @Xplornet Your satellite service is terrible. Not usable. We pay $130 a month and hope to be able to send a text message. Usually, they fail to send.

  • 2hounds 🇨🇦 🇮🇪 💉💉💉 (@2hounds) reported

    @Xplornet you have an internet outage in the Centreton area in Ontario. Do you have an eta for when it will back up?

  • forlinor Vera said that? (@forlinor) reported

    @Xplornet is there an outage in Simcoe county? Internet has been down 2 days, powercycled everything then tried to call support and the wait is 63 minutes. I have to go out so can't stay on the line. Just want to know how long this is going to be.

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported

    @lukelelond @BaldurBarons @Xplornet 1/3 the price lol, my only complaint is the $140 a month price tag. But you gotta pay to play

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @rliwczak @Xplornet @starlink And the way they throttle is also insane.. with 6 kids that need internet for school as well as my wife being in college by noon our speeds are trash. We live out in the country and they are the only service provider... For now.

  • ayrporte Ian (@ayrporte) reported

    @Mullin_95 @Xplornet We have been with them for 15 years. Can count on 1 hand issues. Must be there issues What is your solution to solving the issue?

  • Kevin7113 Kevin Smith (@Kevin7113) reported

    @lisaolie @Xplornet Is xplornet service transferable from home to a cottage?