Xplore

Xplore Outage Report in Black Diamond, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Black Diamond, Alberta 03/01/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Black Diamond, Alberta

The most recent Xplore outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Wi-fi
CanadaBlack Diamond Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    @prinzadelbart @FrankReardon1 @3Ayaruak My service is not too bad for reliability. It might be slower with less GB than Frank's though, Xplornet let me know before I'm not in the same zone for their newer satellite

  • mommag015 Geri Ratcliff (@mommag015) reported

    @Xplornet are we the customers going to get a credit on our internet bill as you’re attached to the Rogers network???? @Rogers

  • Arjentine Just Arjentine (@Arjentine) reported

    This will be the 3rd time that our phone service from @xplornet has been discovered not working after someone tried to call us and then afterwards let us know. That is besides the rain-fade Internet and garbled voice messages. #poorservice

  • thatdudenxtdoor thatdudenextdoor (@thatdudenxtdoor) reported

    Dear @elonmusk : My rural internet (Xplornet) is god-awful. If I buy a @Tesla could we negotiate @SpaceX Starlink internet at a discounted rate? Sincerely, Pierre J

  • gentrifyfinance Gentrify (@gentrifyfinance) reported

    @Xplornet service not working

  • MeganMcLaren3 Megan McLaren (@MeganMcLaren3) reported

    @Xplornet is your service down? Don’t ask me to call,need your service to call #ruralinternetsucks

  • CJH2552 CJ (@CJH2552) reported

    @Xplornet Horrible company with Horrible service. Avoid if at all possible.

  • HiggsAndRussell The Higgs & Russell Show (@HiggsAndRussell) reported

    @CBCNB GNB: we can shovel money out to our friends at Xplornet and get a few people some outdated technology. Or we could solve the problem with the best satellite tech. Shovelling money to our friends is the obvious solution! It isn’t just the feds pouring money into ****** Xplornet.

  • glenngenge1 Glenn Genge (@glenngenge1) reported

    @Xplornet The service is at my mom's house in St Joseph's, SMB, Newfoundland and Labrador. My brother gets the bill. I don't have the account info. All my mom would like to know is when it'll be restored to this area. Almost 94 hrs now. 4 days

  • CanativeEnergy Raylene Whitford (@CanativeEnergy) reported

    @JayIsPainting @Shawhelp I had Xplornet for 2 years and always had issues… so I broke down and got Starlink for my rural home. It’s $20 more but I couldn’t be happier with it.