Xplore

Xplore Outage Report in Black Diamond, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Black Diamond, Alberta 03/18/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Black Diamond, Alberta

The most recent Xplore outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Wi-fi
CanadaBlack Diamond Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet Details in your DMs, Xplornet, but we'll have this discussion in public so @EORN_CA and other #Xplornet customers are in the loop. Issue 1: You can't say "there will be scheduled downtime of indefinite duration between 7 am and 7 pm tomorrow". That's not how the telecom....

  • KimJone04052805 Kim Jones (@KimJone04052805) reported

    @Xplornet oh my apologies, I was referring to 12 years ago when we lived in the countryside. The biggest issue was wind & the dish moving & it was terrible service, more to do with the area I believe than your service, which had the best customer service actually. I should’ve clarified 🙏

  • MATT627 Crumpy (@MATT627) reported

    @ChapinDolores @dykstra_debbie @Xplornet ******* absolute dog **** service. They basically get paid for the idea of internet.

  • Katy_marsh86 Katy Marsh (@Katy_marsh86) reported

    @marshmat @Xplornet Call tech support to report the issue. Oh wait...

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet The speed has been restore but due to company errors I did not have it Saturday post eqpt replacement till this morning. A credit for the 5 days is the appropriate actions.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet Upgrade the Pugwash, NS tower. Horrible service from this older tower

  • BrassPoleMA BrassPole Motorcycle (@BrassPoleMA) reported

    @Xplornet woke up this morning to no internet. Connects for about a minute then disconnects again for 20 minutes. Problems with Blueline tower in Simcoe ON?

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    My @Xplornet equpt was replaced on Sat. Since then getting 1/10 my package speed due to multiple errors. Several calls to techs, lost working time. So far 6 days of not getting what I am paying for due to @Xplornet errors.

  • AndrewARTPOP ₳₦ĐⱤɆ₩₳Ɽ₮₱Ø₱ (@AndrewARTPOP) reported

    @Xplornet what gives? I understand if the wifi doesn’t work when the weather is poor, but there is not a single cloud in the sky and it’s sunny and our wifi isn’t working

  • ProbabyRe You’re Probaby Wrong (@ProbabyRe) reported

    @Xplornet how about you fix your dogshit internet. Constantly timed out and never reach any speeds that can do anything, is this just expensive dial up? **** you guys.