Xplore

Xplore Outage Report in Black Diamond, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Black Diamond, Alberta 11/23/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported from Iqaluit, Nunavut

    @Delaunay_Mic @Xplornet Only NWT is affected by rain. Unless that has changed. It gets so slow I can’t even open google. The service is like waves on a beach

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    New Brunswick should of had 5G Service by the end of 2019 and if not then Xplornet might be ripping us off

  • DisVacayFamily DisVacayFamily (@DisVacayFamily) reported from Tiny, Ontario

    Another great Customer Service experience for me with @Xplornet @XplornetSupport ...In remote regions, it’s not easy getting internet, but no matter where you are, good customer service is something to appreciate 👍

  • jcalder1983 Farmerjeoff (@jcalder1983) reported from Montcalm, Manitoba

    Hey @Xplornet Yes, the check I mailed you must not be there yet. Yes I got your ******* email from “collections” for a bill I got 10 days ago and yes I ignored your phone call. I paid the bill with a check and credit card to shut you up. Also your service sucks. 25 Mbps my ass

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @Xplornet has chosen to release 5G Technology cause a lot of people were complaining about the poor internet service which normally happens when you live out in the country cause the trees 🌳 end up disrupting the cellular signals

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • PNM_79 nick (@PNM_79) reported from Lacombe County, Alberta

    @KatelynLindberg Sorry it took so long. Xplornet sucks so much. Internet was down 30 mins

  • JamarTheGay JamarTheGay🌈 (@JamarTheGay) reported from Caledon East, Ontario

    Don’t ask me why I chose @Xplornet for the internet. They have the worst service ever. EVER!!!!!

  • kivalliqboy Jimi Onalik (@kivalliqboy) reported from Iqaluit, Nunavut

    @FrankReardon1 @Xplornet @Delaunay_Mic Ours has been brutal for about two weeks. A little better today. Noticed that YouTube stayed super fast, even when the rest was too slow to even load Facebook

  • jcalder1983 Jeff Calder (@jcalder1983) reported from Montcalm, Manitoba

    @Plantmore1 @perrin_05 @Shortnyk Yeah, isp shouldn’t make any difference on WiFi signal. Xplornet sucks. Never had so much trouble with an isp than we have had with them. Glad I don’t have it anymore.