Xplore Outage Report in Black Diamond, Alberta
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (74%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Black Diamond, Alberta
The most recent Xplore outage reports came from the following cities: Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond |
Internet | |
| Okotoks |
Internet | |
| Okotoks |
Internet | |
| Okotoks |
Internet | |
| Okotoks |
Phone | |
| Black Diamond |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
-
Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
-
Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Nick
(@Nick62289935) reported
@Real_McMunchie @Xplornet Xplornet is the problem. Crooks. They'll be gone soon; Starlink will have Xplornet out of business within the year.
-
Saittech
(@Saittech89) reported
@Xplornet sucks, can't even watch a YouTube video on 240p without it buffering every 20 seconds.
-
Richard C Fisher
(@RichardCFisher) reported
@Xplornet Barbs at your service are accurate and fair.
-
Russ
(@grubextrapolate) reported
@cybera @Xplornet Too bad the existing ones continue to be crap. Guessing the new ones will do the same.
-
Nick
(@Nick62289935) reported
@MoutrayJessica @Xplornet "Hi Jessica, we know we've oversold our product and can't provide you what you've paid for, but please waste your time on hold while you call us so we can lie to you in person and have you unplug/replug your equipment to ultimately not fix your problem" Sincerely, @Xplornet
-
Internet Needed (Please Help)
(@AtTheDogPatch) reported
Cost per megabit down. @SpaceXStarlink vs @Xplornet If I get a max speed of 80Mbps with Starlink, I will pay 1.62 for every 1Mbps. I currently get an average of 4-5Mbps. That means an average cost of 22.25 for every Mbps down. How the hell can anyone say Starlink is expensive?
-
Nick
(@Nick62289935) reported
@Travis3Eilers @Xplornet "We're very sorry to hear you complain about the terrible service we provide, please let us review how we're screwing you and we'll get back to you on DM where noone can see how bad it really is." -@Xplornet
-
☯️Jaina Sedai💛#KHive ⚖️#JusticeForBreonnaTaylor
(@Jaina_Solo_85) reported
I worked for years as a Cust Svc Rep in a call center. I'm not sure I've ever heard of customer service as poor as we've received from @Xplornet. If you still feel we are not worth your time, I will be calling on Wednesday to end our relationship. Thank you. Have a good day
-
Nyles Desrochers
(@BaldurBarons) reported
@Mullin_95 @Xplornet @SucksXplornet It’s been so bad again this week it’s ridiculous. Like it’s 2021. In a pandemic. And -35 outside. Can we like make a class action lawsuit against these people.
-
Randy Edwards
(@RandyEd99756539) reported
Seems XPLORNET's support site "MYEXPLORNET" has gone MIA. Each morning I check daily usage (75 G/month limit). All day yesterday and so far today, my attempts to log on are met with "This site can’t be reached The connection was reset." Wondering if anybody else has same issue?