Xplore

Xplore Outage Report in Black Diamond, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Black Diamond, Alberta 03/31/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Black Diamond, Alberta

The most recent Xplore outage reports came from the following cities: Black Diamond and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaBlack Diamond Wi-fi
CanadaOkotoks Wi-fi
CanadaBlack Diamond Internet
CanadaOkotoks Internet
CanadaOkotoks Internet
CanadaOkotoks Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • judlill Julli (@judlill) reported

    @Xplornet rip off service when we pay for more than we get

  • coffeeShihTzu Cedar Shih Tzu 🐶/ Angel Coffee Tzu 🦋🦋🌈🇨🇦 (@coffeeShihTzu) reported

    @Georgieboysmum Options in NB Bell, Rogers and Xplornet X does not offer cell and internet is spotty. In 2020 we called both Rogers and Bell about setting up accounts here in NB, Bell told us they wouldn’t come to the property while we were in quarantine, (2 weeks) Rogers said no problem 🤔

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @AdryanBorins @Xplornet @DominicNST Same here Adrian - must work from home. So many of us got impacted last week. No apology from Xplornet- nothing. Just saw posting on down detector that Xplornet did not want to send a tech today. Thought to myself - are we back in 1922?

  • GageCan GageCan🌿 (@GageCan) reported

    @Xplornet @Awallis11 Is there a problem in the Waterford, ON area? We haven't had service all day.

  • plain_me9 JustPlainOldMe (@plain_me9) reported

    @bruceanderson @Xplornet I had @Xplornet for years as I lived in the country. They are the worst of the worst. I lived in a bungalow and they wanted to put a 30' antenna on my roof.

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet This was a very disruptive outage for businesses, for us who telework, and other situations. The comms from Xplornet was not acceptable. Not getting a tech to look at the outage for 3 days knowing dozens were affected was not acceptable. Not offering refunds was not acceptable.

  • judlill Julli (@judlill) reported

    Time to switch to Starlink @Xplornet worst provider ever slowest speed ever when we pay for more than we get

  • chrisjgalway Chris Galway (@chrisjgalway) reported

    Maybe the reason @Xplornet isn't communicating outages is because they are using themselves as an internet provider and their service is down

  • dusttheliberal2 “Fringe Minority” Bill🇨🇦 (@dusttheliberal2) reported

    Am I the only rural Canadian that is getting pissed off with the promise of high speed internet from this bullshit government? @Xplornet is what we are stuck with, a government funded bloodsucking monopoly that provides garbage for internet

  • CGS75403388 CGS-Opinions R My Own (@CGS75403388) reported

    @xplornet Price increase for less service...just another predictable day #sh*tservice