Xplore outages and service status in Black Diamond, Alberta

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Black Diamond, Alberta

Latest outage, problems and issue reports in Black Diamond and nearby locations:

• 
  Cory Morgan (@CoryBMorgan) reported 26 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• 
  Katie 🇨🇦🌸 (@communik8e) reported 57 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon Murphy (@brandonmurph10) reported 1 minute ago

  @xplore_ca . Absolute embarrassment. How do you take money from ppl that you can't provide the service too? Every excuse in the book yet nothing changes. Keep taking that money you thiefs #scam

• 
  Deevio (@Deevio4) reported 1 minute ago

  @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.

• 
  yup yup yup (@blueyblondy) reported 4 minutes ago

  Goodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink

• 
  Smokey Bull 😤 (@KingPearye) reported 7 minutes ago

  @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 10 minutes ago

  @Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.

• 
  Jill Harris 🪄 (@jilliancynth) reported 13 minutes ago

  @JennArndt Our ONLY Internet option for our new house is Xplornet, and it's HORRIBLE. So frustrating. So expensive for extremely slow Internet.

• 
  Shannon Bileski☈ (@shannbil) reported 18 minutes ago

  @annoyed_wpg @xplore_ca Google the CA Manitoba lawsuit. Wish I hadn't thrown away all my records of how ****** the service was before switching to Starlink. Oy!

• 
  Tybernicus (@Tybernicus17) reported 18 minutes ago

  @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 24 minutes ago

  Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!

• 
  vahxo (@creeteaux) reported 27 minutes ago

  @xplore_ca hope you guys go up in flames. absolute dog **** internet. preying on rural communities and charging an absurd price for no more than 1.5mbps