Xplore Outage Report in Black Diamond, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
Problems in the last 24 hours in Black Diamond, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
- Internet (74%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Live Outage Map Near Black Diamond, Alberta
The most recent Xplore outage reports came from the following cities: Black Diamond, and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Black Diamond
|
Wi-fi | 10 days ago |
|
Okotoks
|
Wi-fi | 1 month ago |
|
Black Diamond
|
Internet | 4 months ago |
|
Okotoks
|
Internet | 7 months ago |
|
Okotoks
|
Internet | 1 year ago |
|
Okotoks
|
Internet | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Black Diamond, Alberta
Latest outage, problems and issue reports in Black Diamond and nearby locations:
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh G Rekshun (@ThirtyStone420) reported@Xplornet You’d think your service would be better with all the government hand outs you get... can’t wait for @SpaceXStarlink to show you what reliable high speed internet really is. 🖕
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Mat (@dirtyspades) reported@Xplornet is by far the worst customer service out of any company I’ve ever dealt with. They provide a service that over time gets worse yet they continue to add a small charges every few months to the bill. When there is issues they will not reply back to any emails. #brutal
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rekounas (@rekounas) reported@coleslawYSJ @Xplornet I signed up for Starlink beta. Hopefully I hear back soon. My guess is I will be going with their service when it comes in. Yes, it's more expensive, but I have seen speeds of 130 Mbps download and 12 Mbps upload.
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Commissioner Miner (@fanCRTCProfling) reported@JeddorePhil @FrankReardon1 @Xplornet Do you have to pay anything? What exactly is new? Will the service be of equal or better quality? Keep us informed of this one. Good to find someone affected and how it all turns out.
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Joe (@Joe35879769) reported@GeiselJeff @Xplornet You sound Angry sir. Is your Internet not working properly? Maybe you should climb a bigger tree and reach out.
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Jeff Geisel (@GeiselJeff) reported@Xplornet Bring it down too woolwich twp and our garbage internet !!
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nate (@unforgivencoop) reported@Xplornet @dirtyspades Do you guys even read peoples complaints? Wtf is this reply...
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Daniel68leo (@daniel68leo) reportedI just saw a post from @DLeBlancNB about bringing reliable rural internet. Unfortunately @Xplornet is NOT a provider of reliable service. I have business service and it is down every couple of days.
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Commissioner Miner (@fanCRTCProfling) reported@JeddorePhil @FrankReardon1 @Xplornet What system exactly? Are you able to take a screenshot of the notice (remove your private information)? I read Xplornet was shutting down in a certain area(s), is it related to that?
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Diane Ashe (@DianeAshe8) reported@Xplornet @phantomfarmerSK I switched to 5LTE. Tonight at 9pm. I am getting download speed of 0.30 and upload of 0.19 Ping 87 . How can you charge me over $100 a month plus $6 for your router for this garbage. I am one 62 year old person with a laptop trying to open an email. This is crap!