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Xplore

Xplore Outage Report in Brentwood Bay, British Columbia

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Brentwood Bay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Brentwood Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ShelterFromRain
    ShelterFromRain (@ShelterFromRain) reported

    @Xplornet He picks up litter, that’s amazing! Could you give an update to your downed service like he picks up trash?

  • jaycanjay
    Jay (@jaycanjay) reported

    @Xplornet Prepare to lose more than half your customers the moment starlink becomes available. Massive outage and not a single update or phone line available for hours. Not to mention we’ve had to restart our modem every single morning for the last month. Such a tone deaf company.

  • LifeofaDman
    Big Dman Energy (@LifeofaDman) reported

    Hey @xplornet are you planning on giving any update at all as to when we can expect service again? Your customer services lines hang up on us automatically and there’s been nothing posted. This is horrible customer service.

  • radicalcassie
    Cass🌻 (@radicalcassie) reported

    @Xplornet get your **** together there’s a nation wide outtage and the phones hang up on you when anyone calls the help line , people pay what billions?? & you can’t get your **** in order to give people a warning?? Lol idiots.

  • Magnificent5M
    The Magnificent Marucci’s (@Magnificent5M) reported

    @Xplornet Any idea when service might come back on in South eastern Ontario (Kingston Napanee area) can’t get through.....!

  • StaxOfDonuts
    Mike Baxter | StaX (@StaxOfDonuts) reported

    @ImSeanHarrison @Xplornet 💀 if you have bell lines, I can help you get a new isp hahaha

  • atomgoodwin
    has the worst internet service (@atomgoodwin) reported

    Hey @Xplornet why is my internet down? Trenton, ON region. Called your help line and there are so many people calling there was no room in the queue. Wow that's great service.

  • pcincognito
    Paul Chatten (@pcincognito) reported

    @Xplornet over six customers reporting "no internet " on Hilton tower! Please help us!

  • Jeff_Hitchcock
    Jeff Hitchcock (@Jeff_Hitchcock) reported

    @BillyPickles6 is in queue with Xplornet and will hopefully tweet out what's going on - a service one person at @xplornet has decided isn't needed. Remember, if you don't tell your story, someone else will.

  • Leopardgunner22
    Jason Dempsey (@Leopardgunner22) reported

    @Xplornet Are you going to tell your customers what's going on with the current outage?