Xplore

Xplore Outage Report in Brentwood Bay, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Brentwood Bay, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Brentwood Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Brentwood Bay, British Columbia 10/30/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Orabidoo2 Orabidoo (@Orabidoo2) reported

    @1969Commando @MrStache9 Yea sadly I have XplorNet which loses satellite signal if a seagull farts in the distance.

  • Patrick_Hulley Patrick Hulley (@Patrick_Hulley) reported

    @VoosieVooters @Xplornet Yah its our fault they changed the tower…service and @xplornet seem to run about as fast as there up to 5 MB 😜

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Also, why is Xplornet not made party to this #CRTC outage file? Do they not operate at all in the area hit by hurricane Fiona?

  • Patrick_Hulley Patrick Hulley (@Patrick_Hulley) reported

    My experience @Xplornet hey we are doing complimentary service call to realign internet service was working fine, then they leave us with no internet, call tech support 1.5 hours later you need new antenna…why? & how much? they dont know & why it worked fine till you came out!

  • malloveryy mal (@malloveryy) reported

    I am so sick of rural internet. Satellite TV. Expensive, slow, and unreliable service. DO BETTER @ShawDirect and @Xplornet !!!!

  • ByronDarlison Byron Darlison (@ByronDarlison) reported

    @Xplornet after years of mediocre service at best I have now installed @Starlink and am having speeds that are 10 times better for basically the same cost. Given this I want to cancel my account but you won't let me do this until I speak to your loyalty department.

  • ByronDarlison Byron Darlison (@ByronDarlison) reported

    @xplornet the wait time for your loyalty department is 56 minutes. Can you explain to me why I have to wait 56 minutes to tell you over the phone that I want to cancel my account?

  • Blu_Butterfly8 Lin R (@Blu_Butterfly8) reported

    @GSmokesweed1 I'm using my tablet while away and that limits me a lot and Xplornet (for North Quebec) sucks...

  • Patrick_Hulley Patrick Hulley (@Patrick_Hulley) reported

    Customer for i dont know 7 plus years and this is how they treat me… @Xplornet

  • tksimpson Kirk Simpson (@tksimpson) reported

    Finally got my Starlink. Even on “better than nothing” mode it’s 20-40x better than @Xplornet. $3,000 paid to them over the last couple of years for the worst internet imaginable. Cancelling that service is going to bring me so much happiness.