Xplore

Xplore Outage Report in Brockville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Brockville, Ontario 11/17/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Brockville, Ontario

Latest outage, problems and issue reports in Brockville and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • NancyBuchanan12 Nancy Buchanan (@NancyBuchanan12) reported

    Attention xplornet customers!! Not only is the company super awful with poor coverage and even worse customer service, they’re also common thieves who steal by charging credit cards even after their services are terminated. Do not trust them. @Xplornet

  • GMWald G Wald (@GMWald) reported

    @Xplornet Improved?? I wonder where that’s hiding! I must’ve gotten their garbage!!!!

  • 4mlm3 Maureen. 🇨🇦 🇺🇦 (@4mlm3) reported

    @BrockLupton @Xplornet Since they won't get back to you I will. Throughout the day their support number had a message saying they had issues with their Deseronto site, affecting Napanee. The message is gone now so hopefully that means things are fixed. Fingers crossed.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    The idea that replacing a 4th mobile operator that has spurred lower prices, bigger data plans & better service in ON, AB & BC w/ Xplornet whose fate wld turn on Rogers doing what is @ odds w/ its interests & that regulators could monitor things afterwards is a fairy tale. 10/

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    In MB, Explornet has lost market share over time & its plans are now more aligned w/ the big 3 nat'l carriers wrt higher prices & restrictive mobile data terms, lousy service &, afaik, w/ only one retail outlet to serve MB subs. Xplornet is a study in failure vs an option in 5/.

  • SafetyCarm Carmella Steinke (@SafetyCarm) reported

    @erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.

  • nature_backpack Nature’s Backpack (@nature_backpack) reported

    @Xplornet Rural service is lacking big time. We get poor service with a big price tag. Rural connection should be lower.

  • sim_sally Sally Sim (@sim_sally) reported

    @Xplornet when will the internet be back up and running in the Kawartha Lakes area? It’s been days of crappy service and none at all today

  • PixelShakeTV PixelShakeTV (@PixelShakeTV) reported

    @DANNYjustDANNY_ @BigfryTV @Xplornet I hate to be that guy, but in the defence of ISPs, the VAST VAST majority of calls/complaints they get is usually down to user error. BUT, if they still drag their feet after u prove that's not the case, **** em!

  • cujowilsonv cujowilsonv (@cujowilsonv) reported

    @Xplornet any update as to when the outage outside of woodstock NB will be rectified?