Xplore

Xplore Outage Report in Brockville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Brockville, Ontario 12/04/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Brockville, Ontario

Latest outage, problems and issue reports in Brockville and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Sojeles Tara Jeles (@Sojeles) reported

    My address is considered rural even though i am 8 minutes from a city with 98,000 population. Try getting internet.... @Bell 👎🏻 @Rogers @Xplornet 👎🏻. Yet a borrowed Ipad from school with Rogers data can hotspot Netflix like crazy. No help from any of those companies though!

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet Internet still down south of Picton. Outage caused by Xplornet. 4 days of outage now. Worst service ever! Don’t see these issues of this magnitude with Bell or Rogers but because we are rural Canadians we are stuck with this useless organization. We need more options.

  • gbeldam Greg Beldam (@gbeldam) reported

    Day 4 of no internet in all of PEC from @Xplornet finally got an auto call saying it was out in the region and they were trying to “diagnose and fix the problem” 🙄

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @SouthwellJoan @Xplornet Same here. Xplornet is living in a fantasy world. No service since Wednesday.

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet Another day - another complete outage south of Picton. No updates from Xplornet- notta!!! This is day 5 - complete outage yesterday and day before. ~ 2 days of outage from 7 am to 6 pm immediately before that. Thinking it’s time to contact local and provincial govt?

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet This was a very disruptive outage for businesses, for us who telework, and other situations. The comms from Xplornet was not acceptable. Not getting a tech to look at the outage for 3 days knowing dozens were affected was not acceptable. Not offering refunds was not acceptable.

  • Awallis11 Alan (@Awallis11) reported

    @wallisdesigns @Xplornet This is very poor customer service xplornet and unacceptable. At the very least you need to send out a Tweet to let your customers in Prince Edward County know what the status is - Monday/work-day is fast approaching, please put send a message ASAP.

  • plain_me9 JustPlainOldMe (@plain_me9) reported

    @bruceanderson @Xplornet I had @Xplornet for years as I lived in the country. They are the worst of the worst. I lived in a bungalow and they wanted to put a 30' antenna on my roof.

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @AdryanBorins @Xplornet @DominicNST Same here Adrian - must work from home. So many of us got impacted last week. No apology from Xplornet- nothing. Just saw posting on down detector that Xplornet did not want to send a tech today. Thought to myself - are we back in 1922?

  • RealNeil_mtl Neil L - Candidate for 🇨🇦PM (@RealNeil_mtl) reported

    @bruceanderson @Xplornet Had to deal with Xplornet when I lived in rural Eastern Ontario. Poor service, but they were generally the only game in town, so ...