Xplore

Xplore Outage Report in Brooks, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Brooks, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Brooks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Brooks, Alberta 01/05/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Brooks, Alberta

Latest outage, problems and issue reports in Brooks and nearby locations:

  • imkice Roy Grosfield (@imkice) reported from County of Newell No. 4, Alberta

    @adrienneivey @Xplornet I couldn’t get away fast enough from that garbage provider. Total crap

  • imkice Roy Grosfield (@imkice) reported from County of Newell No. 4, Alberta

    @PennerBrian @elonmusk Xplornet sucked for the decade I was stuck with that crap company. Hated those guys

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • anne_corri Corri-Anne Chiles (@anne_corri) reported

    @Xplornet @kendeer11 Are you sorry? 2 full days without internet now. When will CCI network customers be good enough for service from you?

  • dchipp David Chipp-Smith (@dchipp) reported

    Hey @Xplornet, r u going to #fixyourshit? 39 hours without internet now. Calling your 'support' gives me a different answer each time. First it's a Fibre line issue now it's still being diagnosed but not really sure what is going on?? Hey @AltimaTel do you service Rockyview?

  • Mike_Boulanger Michael Boulanger (@Mike_Boulanger) reported

    @Xplornet service has been out in Belwood, ON for three days now. Any updates?

  • EeveeKyoryu Eevee_Kyoryu (@EeveeKyoryu) reported

    @Xplornet Tweeting about coyotes and there is still no ETA for the internet, nor is there any update, just coyotes and ******* tweets about Ed, and Taylor. News flash! No one ******* cares!!!! FIX YOUR ****.

  • dave_ings Dave Ings (@dave_ings) reported

    @alexposadzki @mgeist @globeandmail Read it. Arguably Starlink's tech has obsoleted Xplornet, and so perhaps Xplornet is looking for an off ramp with Freedom. Main thing slowing down the obsolescence is Starlink's large order backlog (a sign of its popularity).

  • chalackd Dano (@chalackd) reported

    @Xplornet Internet out, at your exorbitant prices, since Saturday night, and this is what you decide to tweet about? How about you fix the problem, or at least reach out to customers with an explanation and compensation for downtime, like CCI would have before you bought them...

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet For real though, this is THE WORST customer service I’ve ever gotten for ANYTHING! My mom who still lives in NL has Eastlink internet. I know that isn’t offered out here but the download speeds are around 150 mbps in her rural community and they always give ETAs for outages.

  • PennerBrian Brian Penner (@PennerBrian) reported

    CCI side of xplornet completely down in Alberta? @elonmusk is gonna get screaming busy if this isn't fixed...now #starlink

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet How about finding a fixing the issue that has caused the internet to be out since Saturday in Alberta! #internetstilldown

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    Almost 24 hrs & @Xplornet still down, still no eta on when it will be fixed & no one in their customer service seems to know why the service is down!! Rural internet sucks for speed & half the time is down Wish I had the money to get starlink! #internetdownyet #ruralarea