Xplore outages and service status in Burk's Falls, Ontario

Problems in the last 24 hours in Burk's Falls, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burk's Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

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  AtomicHydra (@atomic_hydra) reported 1 minute ago

  @xplore_ca Bro worst internet in history of canadians. Id rather have bell or rogers with a CAP. #xplornethasthirdworldinternet

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  Tybernicus (@Tybernicus17) reported 2 minutes ago

  @mario4thenorth Same thing as with EORN...Eastern Ontario Regional Network, tasked with getting broadband to rural eastern Ontario. 20+ years and a house bought in '98 can only access Starlink which is not part of EORN. Xplornet satellite latency and cost not competitive. Cell service spotty. When house was purchased Bell Canada promised DSL in 6 months. LOL. First of all too far from local switching central office for DSL.

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  CJH (@CJH39493411) reported 5 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

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  AtomicHydra (@atomic_hydra) reported 9 minutes ago

  @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

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  vahxo (@creeteaux) reported 11 minutes ago

  @xplore_ca hope you guys go up in flames. absolute dog **** internet. preying on rural communities and charging an absurd price for no more than 1.5mbps

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  Ally Bryant (@Eh_Bee_Sea) reported 11 minutes ago

  @xplore_ca A tech came today. I am not impressed. This is a fixable problem that has happened and been fixed twice before. It's been years since we had an issue. This guy says the leaves on the trees make it an "unsuitable location for high-speed". Did the tower move? No. My house? No.

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  AtomicHydra (@atomic_hydra) reported 12 minutes ago

  @xplore_ca @Victoriab1107 My service is so ****** at this point. I don't know weather to buy my own tower for lines or just off myself in the name of Xplornet. THIS IS CANADA how can your service be so ******* bad

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  Jason Wright (@JasonDwright2) reported 13 minutes ago

  @issaibahim84 @Bell_Support StarLink is 140.00 a month. We are up over 450 mbs on a Gen2 receiver. The Mini we have on the trucks ,we are seldom under 350 mbs even doing 65 mph down the highway. We had Bell,it went down more than my ex wife,samething with Xplornet,Telus. Starlink has been the best to date.

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  Christina Sawisky 🧡 (@CSawisky) reported 13 minutes ago from Macdonald, Manitoba

  Because #Xplornet sucks so bad I’ve used all my data. I need a better option!

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  NotYetDone (@NotYetDone1) reported 18 minutes ago

  @theJagmeetSingh Xplornet.... Home of 480p on 1-2 devices, plus that 700+Ping. It's sad to see that my only option was (the Above) for a couple of years. We now got Access Internet in our town (which i still can't Access, due to Geo issues) it's getting better. Bless Starlink for Accessibility