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Xplore

Xplore outages and service status in Calgary, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Xplore generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

The latest reports from users having issues in Calgary come from postal codes T2K and T3K .

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 10: Problems at Xplore

Xplore is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Xplore outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 17 days ago
Calgary Total Blackout 29 days ago
Calgary Internet 1 month ago
Calgary Internet 1 month ago
Calgary Internet 1 month ago
Calgary Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • LeafsBottleGang
    Chris (Iron 4-2) (@LeafsBottleGang) reported from Calgary, Alberta

    Xplornet is a terrible commercial. If I was ever getting married (I'm not), and my mother couldn't be there, there's no ******* way I'm making her watch it from a computer screen.

  • mingo59
    Marci Girling McPeak (@mingo59) reported from Calgary, Alberta

    @ilonagrace_ @Xplornet same for us, no signal at all! ... don’t bother to phone to complain, as they just don’t bother to answer!

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @ChrisLaBossiere @Xplornet Ya but does anyone actually have Starlink out here? My buddy has been waiting over a year and apparently support isn’t ideal. I hope they pull it off but early days yet.

  • frederickshauna
    Shauna Frederick (@frederickshauna) reported from Calgary, Alberta

    @Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • dmclean82
    Derek McLean (@dmclean82) reported

    @xplore_ca so far a 24 hour service outage in my area. No notifications from xplore as to why, or how long. Just wasting space talking about electric cars. For anyone else tired of this company please file a complaint with ccts and maybe better business bureau.

  • GerardCooke8
    Gerard Cooke (@GerardCooke8) reported

    @xplore_ca You don’t need my account information to tell me if an upgrade is planned for the Pugwash, Nova Scotia tower and if so when. You have my name that will show I am a customer of xplore.

  • MasonXavCam
    Mason (@MasonXavCam) reported

    @Xplore_CA is terrible. Unreliable.

  • Eh_Bee_Sea
    Ally Bryant (@Eh_Bee_Sea) reported

    I'm currently using my kid's phone as a hotspot just so I can try an get this dealt with. Beyond frustrating. It doesn't *actually* count as 24-7 support if NO ONE EVER ANSWERS THE PHONE. @xplore_ca - what happened!?

  • Elli32006352Jim
    Jim Elliott (@Elli32006352Jim) reported

    @kevinki16180099 My internet is $50.00/month, I would think yours should be similar. Anything to do with xplornet is not good, horrible company & service.

  • Eh_Bee_Sea
    Ally Bryant (@Eh_Bee_Sea) reported

    No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

  • KarelBaayen
    Karel Baayen (@KarelBaayen) reported

    @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca Still the worst isp In Canada hands down. yall get awal with highway robbery

  • GoldenDragonXll
    Cowgirl Quinn 🇨🇦 (@GoldenDragonXll) reported

    @xplore_ca Wifi is still down in PEI...

  • uncleal13
    Allan Wilson (@uncleal13) reported

    @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.