Xplore Outage Report in Cambridge-Narrows, New Brunswick/Nouveau-Brunswick
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Cambridge-Narrows, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cambridge-Narrows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Xplore
Xplore is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Cambridge-Narrows, New Brunswick/Nouveau-Brunswick
Latest outage, problems and issue reports in Cambridge-Narrows and nearby locations:
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Derek Thorne
(@Thornzy) reported
from
Springfield, New Brunswick/Nouveau-Brunswick
@KarenLudwigNB Thank you for this, but we need faster and unlimited internet plans for rural NB. @Xplornet does not meet our needs. We live 8 minutes from Belleisle High School and we have no options for basic internet. Please help.
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Derek Thorne
(@Thornzy) reported
from
Springfield, New Brunswick/Nouveau-Brunswick
@Xplornet @XplornetSupport I’m so frustrated with the slow and lagging satellite Internet service! We have teenagers trying to do home work and can’t even watch a short video. I pay $130 per and It’s been 5 years. It’s not the heavy usage either, been like this from the start.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Dan K
(@Feefyou) reported
@Xplornet - I have never seen such a dismal display of product and customer service in one. Just when you thought the big companies like BELL had a monopoly on terrible service, Xplornet has topped them. We upgraded our service only to get 1/2 the speed (not 1/2 the speed...
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Flora Preston
(@FloraPreston10) reported
@HigginsRon @koopy @Xplornet Had the same problem today. I am wondering if the internet is bogged down by the high Olympic traffic on it.
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wynnterbloom
(@WynnterB) reported
@VoosieVooters @APLenehan @Xplornet Just because we live in rural Canada we should have to accept whatever we can get from ISPs? I have never achieved the level of connectivity I was assured when I joined. Zero reliability. Zero accountability. Zero concern for customer satisfaction.
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GlenAbbey Farms 🇨🇦
(@GlenabbeyFarms) reported
@SpaceXStarlink in less than 24.... I can't wait to drop @Xplornet and their ****** service...
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Sherrie Bellegarde
(@Miyo_Takosiw) reported
@Xplornet Not happy with the service these last days. Was told issues would be fixed by this morning here in SK, Yorkton area. Still had to power cycle my modem and router twice so far in the last 20 minutes. I don't recommend Xplornet unless one has no other choice :'(
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Cyndi Cossais
(@cyndi_cossais) reported
@Xplornet why is my connection still broken? Why after 12 hours there is no restore ETA???????
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Maureen
(@4mlm3) reported
@Xplornet My service has been down all day (Eastern Ontario). I work from home and need to know if I will be able to work tomorrow. Please give us an estimation of the time we can expect our service to be back. I know stuff happens, but surely by now you must have an estimate.
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Dan K
(@Feefyou) reported
A good dial up connection, WTF is that Xplornet? You are too focused on growth and acquisition that you forget your customers in your wake. We are a business customer, and you have royally prevented any of us in the office from using you for our personal internet at home.....
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Clay KlyxY Vautrin
(@KlyxYcs) reported
@Xplornet 70% packet loss, internet cuts out anytime someone opens a browser. can you guys fix your **** for ***** sake
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Ron Higgins
(@HigginsRon) reported
@CRTCeng @Xplornet charges me $165 for 150GB and states up to 1 mbps up and up to 23mbps down. I get 0.4 up and 1.6 down. I get 50% up and 14% down which is ridiculous and a rip off. What's your role and btw it is not just me as you are probably aware already. @MaryamMonsef