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Xplore

Xplore outages and service status in Cambridge-Narrows, New Brunswick

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Full Outage Map
  • Xplore generated 0 outage signals in the last 24 hours around Cambridge-Narrows, including 0 direct reports.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Cambridge-Narrows, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cambridge-Narrows, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Xplore Issues Reports Near Cambridge-Narrows, New Brunswick

Latest outage, problems and issue reports in Cambridge-Narrows and nearby locations:

  • Thornzy
    Derek Thorne (@Thornzy) reported from Springfield, New Brunswick

    @Xplornet @XplornetSupport I’m so frustrated with the slow and lagging satellite Internet service! We have teenagers trying to do home work and can’t even watch a short video. I pay $130 per and It’s been 5 years. It’s not the heavy usage either, been like this from the start.

  • Thornzy
    Derek Thorne (@Thornzy) reported from Springfield, New Brunswick

    @KarenLudwigNB Thank you for this, but we need faster and unlimited internet plans for rural NB. @Xplornet does not meet our needs. We live 8 minutes from Belleisle High School and we have no options for basic internet. Please help.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • apclaus
    All In (@apclaus) reported

    @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

  • JessGreenfield
    Jess (@JessGreenfield) reported

    @xplore_ca why does it take 2+ hours to get ahold of customer service and there's no callback option??? And why wouldn't you warn people that the equipment is overheating so you had to power it down, instead of just shutting it off without saying anything and causing chaos???

  • VoosieVooters
    Lomaxcat (@VoosieVooters) reported

    @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

  • BlackhawkJer
    Sir Jerry J. Molnár (@BlackhawkJer) reported

    @xplore_ca how does one get ahold of your support team? Won't answer to the online portal, phone calls are left on hold. Now resorting to email request.

  • junee_swift
    june ⭐️🌙 (@junee_swift) reported

    @xplore_ca are you experiencing an outage? I’ve tried connecting through an Ethernet cable (no luck), I’ve done a power cycle, I checked my account to make sure it was nothing on my end. Why haven’t I had internet for longer than an hour since before Christmas? #xplorenet

  • MasonXavCam
    Mason (@MasonXavCam) reported

    PSA: @xplore_ca is garbage.

  • freshouttafacks
    Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported

    @ContrarianTribe I live in Ontario and Starlink is the only way I have internet. Our download speed was 0.5 with xplornet and Shaw. We couldn’t do online learning during covid. We got starlink and now 7 of us can stream, play online games and work at the same time with zero issue.

  • pandamoan
    peter sutherland (@pandamoan) reported

    What’s up Xplornet? You’re putting out a signal as reliable as a deadbeat Dad. Too little, too late. No acknowledgement. Outsourced reporting of outages. But premium prices. WTF from K0K3K0.

  • Eh_Bee_Sea
    Ally Bryant (@Eh_Bee_Sea) reported

    No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

  • Regretful_Livin
    Sagittarius (@Regretful_Livin) reported

    @xplore_ca No service for over six hours and can't even get a hold of a support agent or anything. You're luckyI don't have any other option in this area. I would switch in a heartbeat