Xplore Outage Report in Camrose, Alberta

Problems in the last 24 hours in Camrose, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Camrose, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

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Xplore Issues Reports Near Camrose, Alberta

Latest outage, problems and issue reports in Camrose and nearby locations:

• 
  B.J. Normand (@BJ_Normand) reported 49 minutes ago from County of Camrose No. 22, Alberta

  @Xplornet any upgrades to service coming to Meeting Creek area? 8am my speed drops to a trickle.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Dalgarno (@shaash79) reported 7 minutes ago

  What a way to spend the evening... fighting with Xplornet! First phone call they wouldn’t let me cancel my 90 yr old Grandmothers account, even though my name is on it as well. So I had to wear medical grade mask so I could enter her home during code red. 1/

• 
  Cboyx (@Cboyx4) reported 10 minutes ago

  Wifi so bad im reading. Wtf @Xplornet what happened to the connection?

• 
  Brett Petch (@brettjpetch) reported 11 minutes ago

  @Xplornet Any updates on when we’ll be back? As a general suggestion it would be nice to see a service outage website at some point that customers can refer to.

• 
  Hugh G Rekshun (@ThirtyStone420) reported 13 minutes ago

  @Xplornet @Jenn_MacDonald_ Why do you ask people to DM you? You can’t verify who you’re talking to remember TH? Or do you want the screen shots from our last discussion where all you did was give me the tech support number because of exactly that reason. “You can’t be 100% sure who you’re talking to.”

• 
  Reid Carter (@re_carter) reported 20 minutes ago

  @Xplornet It’s ok I don’t need my internet that has not been working for 2 days, nor do I need the call back that I have been waiting for. This is terrible service can’t wait for @SpaceXStarlink to become available in Canada... it will literally shut this service down.

• 
  Caroline Bailey (@CarolineFCB72) reported 22 minutes ago

  @Xplornet @AlterusNominus We pay good money for our internet and what for we can’t use it when we need it or want to use it and don’t repeat what you always say if I have any technical issues we can call you when you never call back or can help saying the same thing you always do

• 
  Andrew Dixon (@dixon_coop) reported 22 minutes ago

  Xplornet net customer service sucks **** . On hold for the next tech for over 3 hours now and apparently I have been next in line all afternoon

• 
  Iain Reid (@IainReid10) reported 23 minutes ago

  @Xplornet @XplornetSupport Any updates in the outage in the Bradford area?

• 
  Jessica Holmes (@JessicaHolmes03) reported 25 minutes ago

  @Xplornet I have been reduced to privately Facebook messaging the local tech. This is beyond unexceptable, you service a large portion of the province (and country) you cannot just say “too bad so sad.” You need to have techs available on the weekend.

• 
  Shampoo Chugger (@ShampooChugger) reported 27 minutes ago

  @Xplornet Did you know your service is ******* garbage?