Xplore Outage Report in Cap-Pele, New Brunswick

Problems in the last 24 hours in Cap-Pele, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cap-Pele, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brandon smith (@brandon90053725) reported 2 minutes ago

  @RogersHelps @johnny4646utah @MjrPerrella people complain too much xplornet or bell would never apologize in the manner Rogers has xplornet would give me less than 5down on a daily basis everyday during peek times it would sometimes go down to kbps

• 
  ɹʎƆ uoɯɐƎ (@EamonCyr) reported 3 minutes ago

  Been trying to watch YouTube for like a week but @Xplornet is just hot garbage, not to mention they still charge an arm and leg for data services that are capped. In 2021. Can't wait to get rid of this **** ISP.

• 
  Chris McGee (@seeteegee) reported 8 minutes ago

  @pugganoche @kathleenogrady Another option I didn't know existed is Bell Wireless Home, which we're on right now. It works well for us right now. It's Bell, but at least it's not Xplornet. Sorry for all the suggestions. Just trying to help people get off terrible internet.

• 
  Glen Gray (@ggrayfarm) reported 9 minutes ago

  @SilverStarAg We have good internet as we have an xplornet tower in Aylsham but no cell service. Great for fire calls. I can see 3 cell tower lights but can’t call out

• 
  Rob - Every child matters. (@robdeutschmann) reported 9 minutes ago

  @Xplornet Things are resolved. The contractor was able to explain the problem and resolve it. Your CSRs were not able to adequately provide an explanation. It was apparent that they were unaware of what was happening in the field. You communication to clients was poor. /1

• 
  Stan Wendt (@stanwendt) reported 12 minutes ago

  @Xplornet while I recognize I live in a rural PEI community I at least expect consistent reliable internet service. Which is not at all what I am getting. I pay for 50Mb speeds and basically NEVER get that speed. What I do get are 1,000MS ping and 10-22Mb. Time to switch to Bell!

• 
  Rob - Every child matters. (@robdeutschmann) reported 15 minutes ago

  So I have @Xplornet for internet access in @PECOntario just outside of Wellington. For the past few days download speed is usually less than 1mbps. Obviously no work or Netflix. Currently it's 0.26. I put in a call to customer service. The CSR tells me there is a problem at /1

• 
  Chris Morrison (@tobaboy) reported 15 minutes ago

  @Xplornet I called in twice yesterday, the first lady told me that you did not have service in Clandeboye, MB. The second lady told me you had service but were not accepting new customers in the area.

• 
  Danny Jardine (@DanielJardine) reported 16 minutes ago

  My worst customer experience to date today with @Xplornet 2+ hours on the phone and 6 representatives and my issue is not solved yet!

• 
  Rob - Every child matters. (@robdeutschmann) reported 17 minutes ago

  meantime I am having drinks with my neighbour, both of us 2 wks past the 2nd dose and I ask him about his connection. He is an @Xplornet customer. He's had problems all week and he was told by CSR that there were problems with @Xplornet equipment at Wellington water tower. /6