Xplore

Xplore Outage Report in Carleton Place, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Carleton Place, Ontario 01/18/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterStoddart6 Peter J Stoddart (@PeterStoddart6) reported

    @Xplornet is the Internet down in Cambridge Narrows NB? I’ve got nothing

  • SaraFromSussex Sara (@SaraFromSussex) reported

    There’s nothing I love more than our ridiculously slow rural internet service not working at all when I’m working from home and have big meetings coming up. I’ve been on hold for over 50 minutes waiting to talk to customer support... @Xplornet #RuralNewBrunswickDeservesBetter

  • tomizo103 tomizo tommy (@tomizo103) reported

    @Xplornet I want to get more detail solution for state code 30.1.1 on the modem HT2000. My internet connection is down every 30 min and the only solution I have is just power off the modem and wifi router, wait 4-5 minutes and restart. It is really frustrating.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @4AgForLife @Xplornet Xplornet Is The Most Terrible ISP In Canada I think I got them all!

  • j8_ozzie OzzieJ8 (@j8_ozzie) reported

    @Xplornet My wifi has been terrible lately, I can’t wait till starlink comes out, would rather pay $130 a month with speeds of 150mb down and 50 up with 20-40 ping instead of $110 a month for 2mb down and 2mb up and 80+ ping ive called support many times but there’s nothing they can do.

  • ScottWallcraft Scott Wallcraft (@ScottWallcraft) reported

    @BaldurBarons @BDuchek @donmclean14 Lol I know you've had terrible luck with xplornet... mines been ok - certainly not good enough to sign another contract

  • KetchesonDale Dale Ketcheson (@KetchesonDale) reported

    @MatthewPot Xplornet here has been down all week

  • MikeLoughlin77 Mike Loughlin (@MikeLoughlin77) reported

    @Xplornet With help from tech support and one of your installers, we resolved the issue today..thank you

  • MooreFitnessSTG Connor Langpap 🇨🇦 (@MooreFitnessSTG) reported

    @Xplornet Thanks for that. However, I’m currently with your company and I’m looking to switch. Your service is very poor and I’m being told limited sight line to satellite for LTE, which isn’t true. You slow our usage down and at best, our DL speed is awful. So, what’s the solution?

  • RobOatway Oatsey (@RobOatway) reported

    @CBCOntarioToday Southeastern Ontario is suffering too. Xplornet is garbage, and internet has screeched to a halt many days so far in 2021. I live near Sydenham and internet w/350Mbps downloads is available less than 200m away, yet I’m told I can’t get the same where I am 😡