Xplore

Xplore Outage Report in Carleton Place, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Carleton Place, Ontario 11/21/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet **** u @Xplornet u ain't ****. I hate u

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Xplornet is scum. This reply took 4 tries to get posted. Great service! Garbage.

  • CdnARS_VE4PER Cdn🇨🇦ARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet doubled speeds means little if tower tech infrastructure still disgustingly slow speeds due2 data tfc congestion Spacex/Starlink sat inet offers 500Mbps d/l with 50 Mbps u/l latency < 30 msec consistently full access to run www apache server on static IP for $139/mo

  • courtneynewham Court MacD (@courtneynewham) reported

    @Xplornet Hours following “maintenance” in our area, the internet is the worst it’s been in months.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet You can save yourself money by running your own tin cans and string rather than calling that number. Avoid xplornet, they're bad. You will regret it.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @DrTed77 @StephenPunwasi Xplornet is not Canadian. They are owned by Stonepeak, which is a US investment firm. Also, Xplornet is trash. I'm lucky if I can even use Twitter, my kids can't use it for school and I can't work from home. No amount of "support" has ever fixed it.

  • UE_Films Unknown Error (@UE_Films) reported

    @Xplornet Already did & got no help. If teachers & grocery store workers are forced to go back to work surrounded by dozens of people every day, your technicians should have to go to work to start upgrading people's internet. We've been at home for almost a year straight with no upgrades.

  • dharmachef Dharmachef (@dharmachef) reported

    Please, please fix Xplornet satellite. Unusable again! We have been with Xplornet for over 10 yrs and it gets worse and worse!! NEVER get the speed we pay for. Nothing wrong with our system. You have a monopoly that is oversubscribed.

  • StephenPunwasi Stephen Punwasi (@StephenPunwasi) reported

    @DrTed77 Xplornet was $150 for 100 GB/month for a quarter the speed, with latency so bad you couldn’t do video conferencing. They only upgraded this year after competition, and it’s still way worse.

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    @Xplornet You should get better customer service agents. I was just called a ***** by one of your service reps. All because I want the services I pay for!