Xplore

Xplore Outage Report in Carleton Place, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Carleton Place, Ontario 03/16/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SICHLBears x-Acadia Grizzly Bears 🐻 (@SICHLBears) reported

    No home internet service since Sunday so our lines tonight for pivotal Game 4 will be…completely random. Hopefully we don’t have any significant injuries to adjust to or anything. 🤬 PS: @Xplornet sucks *****.

  • BluebirdX11 Bluebird (StartWinning.eth) (@BluebirdX11) reported

    I would like to make everyone I can reach aware that @Xplornet is utterly useless in the realm of customer service. Truly terrible - a class of their own. Knowing them, they might publicly respond to this tweet pretending that they want to help, only to deliver nothing of value.

  • Styles_888 Daza (@Styles_888) reported

    @Xplornet They had to move to an area with better internet service. Cannot wait for starlink! Good luck then…

  • guestb guest b (@guestb) reported

    Hi @Xplornet — please read read responses carefully to your requests before repeating them. Our accounts are @Seaside_Cable as we transition to @Xplornet b/c you've purchased the Annapolis County High Speed Internet service. Your network update on May 11 caused this. Clear?

  • TheSmichers yeeet (@TheSmichers) reported

    @Xplornet Richmond Ontario internet is down since this afternoon, couldn’t get through to customer service. Any eta or ya gunna tell me you’re sorry for any inconvenience and to dm you my account number lmao

  • ZNsolo101 ZNsolo101 (@ZNsolo101) reported

    @Bell yo if bell was not just about making a few $ for that service my house would have fibor but yall just wont move the line 1 km down my road but xplornet got me with internet thats better your dsl is so *** for the price its sad nova scotia hype

  • FrankReardon1 𝔣𝓇𝓪𝐧k ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    @DustinPatar Yes just switched to a different ISP. Cellphones and NWT DSL having issues it looks like. @Xplornet is still working

  • vozzyXL . (@vozzyXL) reported

    @Xplornet what’s up with your service in Ontario? Terrible connection for a week now

  • BluebirdX11 Bluebird (StartWinning.eth) (@BluebirdX11) reported

    @elonmusk Totally dissatisfied with @Xplornet and their high-orbit, unreliable solution (and terrible customer service!). Just ordered a Starlink kit and hoping for the best! All I really need is for it to work, in some capacity, much of the time.

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    @Xplornet Thanks. I sorted this matter out with your customer reps.