Xplore

Xplore Outage Report in Carleton Place, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Carleton Place, Ontario 03/21/2026 06:20

March 21: Problems at Xplore

Xplore is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • bigbushelsag THE GOD OF AG (@bigbushelsag) reported

    Why is it always a 45 minute phone call to get xplornet internet working. I just wanna call say fix it and hang up.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet Can’t read French but fix this tower

  • RobM1962 🇨🇦 Grinch🎄 (@RobM1962) reported

    Hey Justin, You can stop wasting our hard earned money on Xplornet and Bell upgrades. We have Starlink, a reliable internet service without the help of the government.

  • Mike_Boulanger Michael Boulanger (@Mike_Boulanger) reported

    @Xplornet 47 minutes on the phones with only "I guess there's an issue with your tower" Tell me why my neighbour gets 33 mps down and I only get 4? #xplornetsucks

  • ShootyMcSnipe Shooty McSnipe (@ShootyMcSnipe) reported

    @elonmusk long shot but there's no customer service on Starlink sites at all. I've been a telecom tech for 15 years and was with Xplornet the last several for Rural Canadians.I've been selling people on Starlink all over SK as it's the best option. Any chance for referal ID?

  • ray_vautier Ray Vautier (@ray_vautier) reported

    @mrandell15 @gmcdparsons @DonnieOK Just checked. Read a bit of it and the price is the same I think so it’s service now that I’d be interested in. Xplornet charges way to much for service calls

  • emma9469 Emma9469 (@emma9469) reported

    @elonmusk c’monnnnnn ELON! Been patiently waiting since Feb for dishy. No internet or cell service to speak of here in rural Manitoba. Xplornet has 500 kbps.We are on the edge of a cell. Please help us out!! Says mid-late 2021. All I want for Christmas is my starlink dish !!

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    .@Xplornet I hv 50/10 Unlimited and the service has been total CRAP for TSN sports streaming BAD. Buffering and Freezing losing plays at critical times. stopping tsn streaming and running speedtests shows speeds tolerable but connections intermittent so ping on order of 5000 ms

  • BradLysohirka Brad Lysohirka (@BradLysohirka) reported

    @elonmusk when can we expect starlink in northern manitoba? Xplornet is garbage.

  • loopholefarms Dean H. (@loopholefarms) reported

    @bigbushelsag Christ I loathed dealing with @Xplornet. Absolute garbage service. Have fun getting out of your contract.