Xplore

Xplore Outage Report in Carleton Place, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Carleton Place, Ontario 11/21/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @UncleDrewGB @Xplornet sucks

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Down again today!! Couldnt finish online classes.Called support & again received message that they are currently investigating issue in our area. My 10 year grandson asked if we were paying more money for the upgraded service.I told him yes. Out of mouth of babes" What a rip off"

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @Xplornet cancelled your service tonight, the rep that I spoke with was horrible and took me in the worst process to cancel I've ever been through. I must have told them I want to cancel about 15 times before they actually did what I asked. Good riddance!!

  • kylie_dodds K Sheets (@kylie_dodds) reported

    @Xplornet We try and never get through

  • TyronneGullion Tyronne (@TyronneGullion) reported

    Nice. No internet today. **** xplornet

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    Frustrated with @Xplornet yet again for saying "it may be just traffic" and denying that they overload towers with clients. I cannot work my day job currently because of the sudden drastic slowdown in speeds, and the person I spoke w/ treated me like I was stupid.

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @lynayanb It is hard. They won’t do it. None of their friends are involved in Bell or Rogers. But investing in Xplornet... old tech continues to keep rural NB poor. PC’s sit on board reaping in public money. NS and PEI are going through same thing. People are connecting dots to proof.

  • bellaatheplug Taco Bella (@bellaatheplug) reported

    Never choose @Xplornet for internet. You will hate your life when they decide to do maintenance on a Wednesday during the day in a pandemic when everyone is working from home

  • A_S_Dickison Adrienne Dickison (@A_S_Dickison) reported

    @Xplornet i‘m completely disgusted with your service lately, had more down then up time the past cpl weeks & I‘m so tired of going over the same trouble shooting steps when i call... obviously it’s not helping! such a waste of $150 a month plus the wages ive lost cause of it

  • KT_Koop Katie Koopman (@KT_Koop) reported

    @authorgeriglenn @Xplornet YUP. We figure ‘up to’ should mean at least 75% full service of the $120 plus we pay a month.