Xplore

Xplore Outage Report in Carleton Place, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Carleton Place, Ontario 03/07/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Installing a game on Xbox. Started yesterday at 3pm. It's downloaded 28.77GB since. Let's do the math on how slow my 25mbps @Xplornet connection actually is, shall we? 28.77GB=235765 megabits 29 hours=104400 seconds Divide the two and we get 2.3mbps. "Up to" in action.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @CircularLogic89 @Xplornet @CRTCeng It was **** before, it's **** during, and it'll still be **** after. Regardless of that fact, they shouldn't be allowed to advertise "up to" when they don't *ever* provide that speed. Their advertising makes it sound like I'll see 25 most of the time, which is a lie.

  • buddydog09 JWG (@buddydog09) reported

    @Xplornet Even their signage refers to the mythical "up to" 50 Mbps. I have NEVER, and I mean now once had a speed test over 5 Mbps, and I pay for 25 MBps. Maybe I should only pay "up to" the amount you charge. I know you will respond with your usual "contact us" crap but wont change.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I love it when people chime in on Twitter to defend @Xplornet. It's humorous because if you search Twitter for them, there's 99% awful and 1% ok, but no it's gotta be a technical limitation of wireless. Just, no. If it were, I'm sure most people would be relatively happy.

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    @Xplornet hey instead of posting nature pictures, why don’t you update your customers about their outages? Your tech support Line now goes to an automated message and cannot call through. I work from home for the gov’t, but can’t even update my supervisor for an ETA of service.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @m3t4lw01f @Xplornet @CRTCeng While those articles refer to *cellular signal, the wireless home internet via LTE would be affected similarly

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet they'll make u sign a contact for a year, say u can opt out of for upto 30 days, during that time ur internet will work flawlessly, but after those 30 days that's it, ur speeds will go to ****. and after ur year contract is up, and the equipment that u RENT from them breaks down,

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I used to enjoy burning Xplornet in these tweets because you kind of need a sense of humour when you're a customer of theirs. My sense of humour about this is rapidly turning into a sense of rage at their utter incompetence at doing anything other than collecting a payment.

  • sedgeboy Tyler Smith (@sedgeboy) reported

    @Edrmorris @RyanKBrook @CANADALAND Xplornet called out by name as a demonstration of the issues 😕

  • TheDaisyMemo RYM (@TheDaisyMemo) reported

    @Xplornet What’s going on with the service in Cumberland? For over a month now the service has been shitty and in and out. In a time of lockdown, how are people supposed to work from home if they can’t get a stable internet connection. When we called in Dec... 1/2