Xplore

Xplore Outage Report in Carleton Place, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Carleton Place, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Carleton Place and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Carleton Place, Ontario 11/24/2025 09:20

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BeingGreenSK Being Green in Sask (@BeingGreenSK) reported

    @PremierScottMoe Great for increasing speed in rural communities, but this does NOTHING for farm residents and country residential homes struggling with high rates and data limits on Xplornet or Fusion or some local yocal satellite service! Reinstate a #farm phone subsidy NOW. #skpoli

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet .../2 in absence of a .@CRTC enforcement with teeth to change regs to guarantee min speeds solution to congestion problem is cut back the exec greed motive to sign up ever more subscribers well beyond network technical capacity or else truly UPGRADE hardware to handle demands

  • NockAndLoose Steve Filer (@NockAndLoose) reported

    @IanMcPHE7T2 @Xplornet I had the same thing. @Xplornet's loyalty agent spoke over me several times once I was finally connected. Told me to put in a service call to remove their equipment. I am so glad to be rid of them. Truly a terrible service capitalizing on a lack of competition in rural places

  • sherrylynnjohn1 Sherry Johnson (@sherrylynnjohn1) reported

    @Xplornet Down again. So frustrating!

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet Thanks, but No Thanks I go through all the standard help desk script items to attempt to correct problems and no luck. IT IS ALWAYS DATA TRAFFIC CONGESTION root cause and even with two days lost service for tower node Antenna UPGRADES nothing changed. Hardware limits are oversold

  • CarlTrask5 Carl Trask (@CarlTrask5) reported

    @PierrePoilievre I agree. CRTC fails Canadians. My slow internet bill cost more than my monthly electricity bill. @Xplornet @CRTCHearings

  • PuncherMidget Midget Puncher (@PuncherMidget) reported

    @Xplornet fix your ****** **** service... why pay over $100 for this garbage. So much money for garbage... **** your service

  • SprouleStats Stephanie Sproule (@SprouleStats) reported

    @_crackrocks_ @Xplornet Same here. Calling the tech support gets you nowhere. Endless loop of getting transferred from xplornet to full throttle. Worst customer service experience ever.

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    for abt $15 /mo more far superior service Total init bill $922 includes 1st month's service fee extra outlay is only $764 all freight & taxes in @Xplornet is simply causing me to waste my $25 / TSN subscription fee anyway so switching looks better all the time.

  • WilhelmGere Wilhelm Gere (@WilhelmGere) reported

    @Kaitlynkitzan @prairietara @Xplornet I've got Sasktel DSL, not too bad, not super-duper crazy fast, but it's okay. May not be available everywhere and comes through a landline.