Xplore outages and service status in Cayley, Alberta

Problems in the last 24 hours in Cayley, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cayley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Cayley, Alberta

Latest outage, problems and issue reports in Cayley and nearby locations:

• 
  Cory Morgan (@CoryBMorgan) reported 11 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

• 
  Katie 🇨🇦🌸 (@communik8e) reported 41 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 5 minutes ago

  Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!

• 
  AtomicHydra (@atomic_hydra) reported 5 minutes ago

  @xplore_ca @Victoriab1107 My service is so ****** at this point. I don't know weather to buy my own tower for lines or just off myself in the name of Xplornet. THIS IS CANADA how can your service be so ******* bad

• 
  Derek McLean (@dmclean82) reported 9 minutes ago

  @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

• 
  Tim Mac (@TimMac1173045) reported 9 minutes ago

  @xplore_ca Everyone could have got Starlink and no one needed to get free money for that. Stupid corrupt government and the company is no better.

• 
  AtomicHydra (@atomic_hydra) reported 10 minutes ago

  @xplore_ca Games=Unplayable watching streams in any decent quality is non existent Streaming or uploading of any kind is non existent I will certainly lose my job because of this companies bad internet. Uploading files for work is a nightmare Video calls cant hear me because im a robot.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 10 minutes ago

  @xplore_ca Did the forest suddenly spring up last month? No. It's been there quite a while, and the high speed internet has worked without a problem through at least 3 Summer's worth of leaves. I have enough signal now to reply, but it takes a full minute to send. Videos won't load.

• 
  jarvisa2002 (@jarvisa2002) reported 11 minutes ago

  Do you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca

• 
  far apart & close at heart (@lundhillbilly) reported 16 minutes ago

  Just became a @SpaceXStarlink customer. Instead of the horribly slow wifi from xplornet, paying for 25 mb and actually only getting 10-15 on a good day, we now have 174+ mb. I don’t know what to say!! Get #Starlink!

• 
  AtomicHydra (@atomic_hydra) reported 16 minutes ago

  @xplore_ca I think I need one of these in my backyard so I can get better service. What a joke. Do NOT sign up for this company.

• 
  Graw Fella 🇨🇦🇺🇦 (@desperation84) reported 16 minutes ago

  @xplore_ca has stolen $380 from my Bank Account since I cancelled my service on May 5th 🤬