Xplore

Xplore Outage Report in Cayley, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Cayley, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cayley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Cayley, Alberta 03/25/2026 16:35

March 25: Problems at Xplore

Xplore is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Cayley, Alberta

Latest outage, problems and issue reports in Cayley and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @farmwithuruski @smarchibald @GaryKin47287425 You must have a different xplornet than me. Wait 2 hours for them to do nothing is the customer service I got

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet goes down more than a Thai ******. They cost more too. At least I'm getting screwed, right?

  • ehrinf Ehrin Frid (@ehrinf) reported

    @MaizeingPete @Xplornet It’s never been that low. But I think I’ll be shooting

  • MIchelleP8844 Whatever (@MIchelleP8844) reported

    Internet is out for the second time in two days. I can’t believe I pay @Xplornet for this ****.

  • mjcboutin MJC (@mjcboutin) reported

    @Xplornet Still promoting your list service?

  • DaveNuss17 🇨🇦Dave Nussbaumer (@DaveNuss17) reported from Dunleath, Saskatchewan

    @Xplornet We’ve called too many times. We are done with your poor service. When better options become available....and they will because good business will see this as an opportunity...you will be fired.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet If you're in Leavitt, it would be recommended that you "leave it" to any other ISP to supply you with internet service. That pun is better than Xplornet's service.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @LotSixteen @Xplornet Im actually going to just cancel and swap the credit card on my account to an old visa card I have that's locked and won't accept transactions. And by cancel, I mean call in to sales saying I want to sign up, then say "just kidding, my account number is xxxx, please cancel."

  • maggiecassella maggie cassella (@maggiecassella) reported

    @CRTCeng @Rogers @CCTS_CPRST I learned the hard way when you passed me to CCTS w Xplornet. They are a dispute resolution service & nothing else. I don’t need to be burned twice to waste more of my time. Apparently, there is no government agency that penalizes telecom/internet cos for bad biz practices

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @fanCRTCProfling I'm going to guess that @SpaceXStarlink is going to crush Xplornet out of existence. It's gradually reaching stability - and is still in Beta. Had a conf call today on it - hardly any hiccups. Average speed always > 50 Mbps. Sometimes 150.