Xplore

Xplore Outage Report in Cayley, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Cayley, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cayley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Cayley, Alberta 01/24/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Cayley, Alberta

Latest outage, problems and issue reports in Cayley and nearby locations:

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Mikeoutdoors73 Mike (@Mikeoutdoors73) reported

    @Xplornet Likely the worst internet service provider ever, they sell you a high speed link and deliver a congested over subscribed link. Stay away from this company if you expect value for your money.

  • peckcc peckcc (@peckcc) reported

    @SpaceXStarlink How about some better tech support, Toll-Free support! I was installing a system yesterday, and it failed. Cx and I can not find a way to get replacement parts or system! only a refund! #StupidStarlink. I had to go back to Fixed Satellite Thanks to @Xplornet

  • Bailey606 Cory Bailey (@Bailey606) reported

    @Xplornet Why do you have a support email address if any time somebody sends a message to it, they receive an automated email that tells them to phone a number. Why have an email if you don’t intend to respond to the email? This is classic big business garbage service. Useless

  • Dollarbidder1 Scott J Douglas (@Dollarbidder1) reported

    @Xplornet Very poor internet quality, very unreliable

  • _Cari_ Cari 💉 Get Vaxxed 💉 (@_Cari_) reported

    Looking for rural internet? Stay clear of @Xplornet. Home officed, internet kept dropping, they refused to send another tech out after the 1st guy who came out did nothing. Now they are charging us $10/month for the remainder of contract for a service they can't provide.#xplornet

  • 87743gamberr 87743gamberr (@87743gamberr) reported

    @spacexstarlink AND @elonmusk Starlink support truly sucks. No accessible ticketing system. No responses from email support. Over 1K paid(over months) and 2 days use before breakdown. Have to fallback to @Xplornet which is more reliable. Please get better support system.

  • patgjanes Patrick Janes (@patgjanes) reported

    @kristinaennis Neither Xplornet satellite nor Starlink require mobile service. Xplornet has 2 types of rural service - 1 strictly satellite, & the other (less expensive/faster) service needs line of sight to a mobile phone tower.

  • rachellerob Rachelle Robicheau (@rachellerob) reported

    Been trying to cancel my @Xplornet internet for two weeks and haven't had any confirmation of cancelation. Very frustrating...

  • MadsTS Mads Sandbakken (@MadsTS) reported

    It's so insulting to pay so much for such poor service. @Xplornet wish I was also watching play off hockey on the app I pay for...

  • moose_bruce Bruce Moose (@moose_bruce) reported

    @Xplornet Come get one of your guys to take your hot garbage dish off my roof. Soon you guys will be bankrupt and will be another nothing company