Xplore

Xplore Outage Report in Chertsey, Lanaudière, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Chertsey, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Chertsey, Lanaudière, Québec 12/11/2025 02:50

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Manninp03 Patrick Manning (@Manninp03) reported

    @Xplornet online address availability function isn't working. All addresses come back "no results found" please fix

  • Zeropoint2019yt Zero_point2020 yt (@Zeropoint2019yt) reported

    @Xplornet So I've been with your internet service for almost a year and it hasnt changed since you made the change.... TLDR; bad wifi provider says it's going faster and it didnt change

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet That is actually the Xplornet customer service team hard at work

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @taxbuster88 Are u using it now? Like it? Better than xplornet? Aside from some small talk of it, i never really looked into the quality/frustration of it.

  • MATT627 Crumpy (@MATT627) reported

    @LovelyLadyLinda @Xplornet The appropriate actions would be a working internet service but that won't happen with these guys

  • MATT627 Crumpy (@MATT627) reported

    @ChapinDolores @dykstra_debbie @Xplornet ******* absolute dog **** service. They basically get paid for the idea of internet.

  • Katy_marsh86 Katy Marsh (@Katy_marsh86) reported

    @marshmat @Xplornet Call tech support to report the issue. Oh wait...

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ....on Kepler tower (Sydenham ON). ECI 05E1101 if you're curious. Issue 3. Your call centre system, if overwhelmed, says "we'll hold your place in line and call you back." But that system broke three years ago and you never fixed it. If the lines aren't answered....

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ...and nobody returns the calls, how exactly are we supposed to contact you? Maybe your support email? But that just goes to a bot that replies to literally everything with "thanks, please phone us, we don't do tickets by email". And we gave you millions of dollars .....

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ...industry works. Scheduled outages are planned, and have a definite duration, and are done during non-disruptive hours. (Industry norm is midnight to 5am unless physically going up the tower is needed.) Issue 2: When you're making a change in production, you test it....