Xplore Outage Report in Chertsey, Lanaudière, Quebec

Problems in the last 24 hours in Chertsey, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chertsey, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  My So-Called Perspective (@lauren_blogger1) reported 8 minutes ago

  @MrStache9 As well, we’ve had to over over $100 per month for 50GBS of ****-*** Xplornet satellite internet because there’s nothing else. And it doesn’t even work.

• 
  The Red Prince 🔥 (@latenightjessie) reported 11 minutes ago

  we finally have internet at our new house T_T please don't ******* too hard xplornet

• 
  Rob - Every child matters. (@robdeutschmann) reported 12 minutes ago

  So, I now have a service agreement I was never aware of, and 2 different responses from @Xplornet CSRs about the problem that is giving me download speeds of less than 1 Mbps and it's apparently been going on for a week. Stay tuned. I look forward to speaking with the /7

• 
  Rob - Every child matters. (@robdeutschmann) reported 13 minutes ago

  @Xplornet Things are resolved. The contractor was able to explain the problem and resolve it. Your CSRs were not able to adequately provide an explanation. It was apparent that they were unaware of what was happening in the field. You communication to clients was poor. /1

• 
  GlenAbbey Farms 🇨🇦 (@GlenabbeyFarms) reported 23 minutes ago

  @Xplornet get your **** together... no internet for 2 hours and nothing to explain the outage? I'm done with your ****** service as soon as I get my StarLink equipment...

• 
  Chris McGee (@seeteegee) reported 24 minutes ago

  @pugganoche @kathleenogrady Omg, Xplornet satellite service is just bad. It might be a long shot, but perhaps starlink could be an option. I know people who have had success with it in this part of the world.

• 
  Edmonton Kubota (@EdmontonKubota) reported 24 minutes ago

  Shocker….our phones are down once again. If you call we will have someone contact you from their cell phones. Thanks again @xplornet for the horrible service

• 
  Danny Jardine (@DanielJardine) reported 26 minutes ago

  My worst customer experience to date today with @Xplornet 2+ hours on the phone and 6 representatives and my issue is not solved yet!

• 
  Chris Morrison (@tobaboy) reported 26 minutes ago

  @Xplornet I called in twice yesterday, the first lady told me that you did not have service in Clandeboye, MB. The second lady told me you had service but were not accepting new customers in the area.

• 
  Rob - Every child matters. (@robdeutschmann) reported 28 minutes ago

  read those as much as the next person so I accept what the @Xplornet CSR is telling me. So I have to purchase a one year service agreement at about $7 a month but the first 6 months are free. So a work order has gone out and I am waiting to speak with the contractor. In the /5