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Xplore

Xplore Outage Report in Chertsey, Lanaudière, Quebec

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Chertsey, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chertsey, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenCkbaxter
    Karen Baxter (@KarenCkbaxter) reported

    @Xplornet this is BS. If you would listen to your customers when they tell you that there is a problem with YOUR TOWER instead of giving us the run around saying it’s our equipment.

  • nmcintyre1986
    Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet I’m sorry that’s not acceptable. I pay for an internet service you offer, I expect to get at least close to the advertised speeds more often than not. This has not been the case at all. Limit customer sales if your network can’t handle the load.

  • LikePulseCrops
    Mark Allan Olson (@LikePulseCrops) reported

    @Xplornet Honestly I am tired of calling and being told xplornet is working on it. Basically comes down to overcrowded towers and slowwwwwww speeds.

  • dreaming_high
    HRC (@dreaming_high) reported

    @Xplornet Every 2nd night I have NO service- again - does my Bill reduce to the 15% that @xplornet delivers, or do I find a better service provider?

  • Glow_CK
    Glow CK (@Glow_CK) reported

    @Xplornet Connection down every 30-60 min for the last week. Phone support has a 57 min wait time. Take some of those hundreds of millions we all pay you and buy some ******* support and techs.

  • MilhaPasit
    Milha (@MilhaPasit) reported

    Snowed in, can't afford snow removal because I can't even afford food, heat, bills, meds, water, other basics. On top of it all my place was robbed and then Xplornet wrongfully took $ from me again and won't help me resolve it. I need to see my dr but can't get out. I hate this!

  • stockyrds
    Stockyrds (@stockyrds) reported

    @StephenRLee @Xplornet Wish i could say the same but since they bought cci our service goes out more then ever

  • nmcintyre1986
    Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And my internet is out again. Im not calling tech support for a fourth time. Fix it

  • carloalbino
    Carlo Albino (@carloalbino) reported

    @Xplornet is there a schedule to the technical support phone line? I haven't been able to reach anyone after 1.5 hours and counting

  • SONIC_DOT_EXE
    Şøňíč.ÊXĚ (@SONIC_DOT_EXE) reported

    So I tried out Rocket League Sideswipe tonight. Got banned for having bad wifi. Thanks xplornet. Soon gonna get perma banned for choosing you as the "wonderful" network you promised in ads.