Xplore Outage Report in Chetwynd, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Chetwynd, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chetwynd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Chetwynd, British Columbia 12/02/2023 09:50

December 02: Problems at Xplore

Xplore is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PennerBrian Brian Penner (@PennerBrian) reported

    CCI side of xplornet completely down in Alberta? @elonmusk is gonna get screaming busy if this isn't fixed...now #starlink

  • chalackd Dano (@chalackd) reported

    @alexposadzki @globeandmail Don't buy into it. Xplornet is, and has long been, an absolutely, horribly good awful company, and terribly unreliable connectivity provider. Gotta be hands down the worst provider in Canada. They survive only by buying out competition to hold a monopoly...

  • chefdills Dylan Brushett (@chefdills) reported

    Still no update or any news as to why #Xplornet internet is down in Alberta. My last call (20 minutes ago) the tech said they were troubleshooting all yesterday with no luck. No ETA as they cannot find the problem. Just a heads up if anyone using the platform was wondering.

  • anne_corri Corri-Anne Chiles (@anne_corri) reported

    @XplornetES @Xplornet I definitely don't feel better that you exist! Get my damn internet working. Stop playing with the coyotes and get your **** together. Day 2 of no internet!

  • Mike_Boulanger Michael Boulanger (@Mike_Boulanger) reported

    @Xplornet service has been out in Belwood, ON for three days now. Any updates?

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet For real though, this is THE WORST customer service I’ve ever gotten for ANYTHING! My mom who still lives in NL has Eastlink internet. I know that isn’t offered out here but the download speeds are around 150 mbps in her rural community and they always give ETAs for outages.

  • Styles_888 Daza (@Styles_888) reported

    @Xplornet A RAN has obviously never been RUN in my area… #shitspeeds

  • cailli3 Danielle Cailliau (@cailli3) reported

    @jarvisa2002 @Xplornet We have an outage down by lethbridge since 11 pm Saturday night. This is ridiculous!!

  • imkice Roy Grosfield (@imkice) reported from County of Newell No. 4, Alberta

    @PennerBrian @elonmusk Xplornet sucked for the decade I was stuck with that crap company. Hated those guys

  • dave_ings Dave Ings (@dave_ings) reported

    @alexposadzki @mgeist @globeandmail Read it. Arguably Starlink's tech has obsoleted Xplornet, and so perhaps Xplornet is looking for an off ramp with Freedom. Main thing slowing down the obsolescence is Starlink's large order backlog (a sign of its popularity).