Xplore outages and service status in Chetwynd, British Columbia

Problems in the last 24 hours in Chetwynd, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chetwynd, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canadian Karen Walker🎶👩🏻‍💻🌈🍷🏈 (@jlitke1) reported 45 seconds ago

  @SouthwellJoan @Xplornet Yeah, I already had done that begire I called. My speeds were faster for upload than download, and then they were like "oh, we forgot, you have an outage in your area!"

• 
  Pat St.Germain (@PatStGermain1) reported 1 minute ago

  @Xplornet Just another day in Picton without internet. Same old same old with Xplornet,- expensive, slow and unreliable. While there are few options in the County, you could be the worst!

• 
  Canadian Karen Walker🎶👩🏻‍💻🌈🍷🏈 (@jlitke1) reported 8 minutes ago

  @SouthwellJoan @Xplornet And mine. We're going on 3 days, and when I called support they said my whole region was out. Three days? Really?

• 
  nancy (@wallisdesigns) reported 12 minutes ago

  Another day, another @Xplornet outage. Multiple day outages in Prince Edward County continue. What is the status @Xplornet? What are you doing to support your customers? When will our service resume???

• 
  Greg Beldam (@gbeldam) reported 12 minutes ago

  Just found out that @Xplornet blocked my account on Twitter? That’s nice customer service.

• 
  Scott Wallace (@Darsaw1217) reported 12 minutes ago

  @SouthwellJoan @Xplornet I agree with refunding people for time down. They are not responsive. Instead, they upsell when you call for $7.50 per month care plan knowing it was their system that was down and not an issue on my roof. So not happy. Been with them 4 years. They were good up to 1 year ago.

• 
  joan Southwell (@SouthwellJoan) reported 14 minutes ago

  @Xplornet How about today June 28 & 29 2022 not service for two days. So If its fixed why is mine still not working.

• 
  Chris LaBossiere 🌻 🇺🇦 (@ChrisLaBossiere) reported 14 minutes ago

  Cancelling rural internet with @Xplornet - as they fight the expansion of Starlink at 20X's the speeds, is a customer experience worth selling tickets to. The "Loyalty" department is kind of angry right now and I can't imagine the training needed for them to stay on script.

• 
  tying up loose ends (@Rosebuddy1973) reported 14 minutes ago

  @Xplornet We happy to switch from Xplornet to be on CCI after waiting years until there was a tower that would be line of site. Xplornet was always offline just when I needed it for my work. So now after Xplornet took over CCI the EXACT same problems are happening. 1/2

• 
  Pat St.Germain (@PatStGermain1) reported 14 minutes ago

  @Xplornet Already did to receive the automated message that the internet is down in my area. Go figure! When you need reliable rural internet for work, Xplornet is not it. Service calls resolve nothing unless it’s to upsell me to a new package with the promise of being more reliable!