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Xplore

Xplore Outage Report in Chibougamau, Nord-du-Québec, Quebec

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Chibougamau, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chibougamau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Xplore

Xplore is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HoarderPrairie
    Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet Yes...we notice your Pollution all over the countryside . Even on traffic sign posts. Methinks I will be checking to see if you have all the proper Permits in place for your Garbage advertising . Yeah...I am THAT GUY. We'll start with SASK. RM's.

  • alanonwolfe
    Alan Hughes (@alanonwolfe) reported

    @Xplornet Now go fix Wolfe Island, Ontario please!!! Ugh!! We get a whole half meg speed for $100/month!!! Dail up was faster!

  • thepensguy87
    The Penguins Guy (@thepensguy87) reported

    @Xplornet Been there done that multiple times. Your service CANNOT meet my business needs. Period.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @harrbca @zaxx386 @Xplornet I've just been too happy with my Starlink service I almost forgot how terrible life was back then. Every once in a while it comes rushing back haha.

  • Winter_Rose1313
    Winter Rose (@Winter_Rose1313) reported

    @Xplornet is there another major outage?? Internets been funky all day and died at 8pm completely

  • medic969
    Rob Good (@medic969) reported

    .@Xplornet LTE internet north of spruce grove has been down for 4hrs again…….daughter had to drive to town to log in late for a university course…not impressed.

  • Darrell_support
    Darrell (@Darrell_support) reported

    @Xplornet (@APLenehan) does nothing for service during the contract but now that my contract is up and I phone to cancel they all of a sudden want to send techs out and talk about giving credits on my account. Too late. You havent learned how important customer service is.

  • Jim76136913
    Jim (@Jim76136913) reported

    @Xplornet After reading all the others comments I am not the only one who is fed up and very disgusted with Xplornet, I can’t wait for Starlink as well. Speeds are terribly slow.

  • thepensguy87
    The Penguins Guy (@thepensguy87) reported

    @Xplornet Worst Internet service, ever.

  • Snowymb1
    🇨🇦 (@Snowymb1) reported

    @SilbermanCBC actually you're pièce in @Xplornet should be with customers from across Canada because I can tell you being a customer in Manitoba, you shouldn't have to keep filing comaints with the CCTS about how beyond horrible this company is.