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Xplore

Xplore Outage Report in Chilliwack, Fraser Valley Regional District, British Columbia

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Chilliwack, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chilliwack, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • 4mlm3
    Maureen (@4mlm3) reported

    @Xplornet can we get an estimate for when service will be back up in Southeastern Ontario?

  • 9a3tan
    G. H. (@9a3tan) reported

    @Xplornet Too little, too late. Your technology is outdated. I hope you have some new tech coming to compete with Starlink. The high ping and poor connection quality is not up to the 2021 standard.

  • sarahtwinbeaks
    SarahMC (@sarahtwinbeaks) reported

    @GordHardie @LifeofaDman @Xplornet Don't do it unless you enjoy paying a lot of money for extremely slow and unreliable internet access. They're the worst internet provider I've ever had, no competition.

  • GlenabbeyFarms
    GlenAbbey Farms 🇨🇦 (@GlenabbeyFarms) reported

    @Xplornet How about having your techs fix your ****** broken internet instead of taking pictures... Now I see why the service is so expensive and speeds are never anywhere near what is promised...

  • jfmezei
    Jean-François Mezei (@jfmezei) reported

    In fairness, both Xplornet and Bell, both of whom are in dire financial difficulty also getting financial bailout to help them continue what a healthy company does on its own: expand customer base.

  • VoosieVooters
    Loricat (@VoosieVooters) reported

    @WynnterB @APLenehan @Xplornet I have taken to referring to Xplornet as "ShitNet." Everyone knows what company I am talking about in this area without further explanation. Options for many rural homes is very limited, and Xplornet simply does not provide the service they claim to sell.

  • LifeofaDman
    D(ad)man (@LifeofaDman) reported

    Do you know what’s fun? Waiting half an hour for what was supposed to be a 17 minute callback and instead of being sent to customer service being sent directly to the survey and being hung up on. Can’t even manage that eh @xplornet

  • JayLoJL
    Jaden (@JayLoJL) reported

    I wanna get rich and buy @Xplornet just to shut them down

  • HigginsRon
    Ron Higgins (@HigginsRon) reported

    @CRTCeng @Xplornet charges me $165 for 150GB and states up to 1 mbps up and up to 23mbps down. I get 0.4 up and 1.6 down. I get 50% up and 14% down which is ridiculous and a rip off. What's your role and btw it is not just me as you are probably aware already. @MaryamMonsef

  • zack77614511
    zack (@zack77614511) reported

    @Xplornet It’s been up for like 30 minutes now it back to being down won’t work anymore