Xplore Outage Report in Chilliwack, Fraser Valley Regional District, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Chilliwack, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chilliwack and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (1%)
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Phone (1%)
Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Bleasdale Family - UBI Now
(@bleasdalefamily) reported
@DeniseMiller76 @KingstonLsd I know they are simply beta testing at the moment, however I’m curious what the price point will be for monthly service. It was disappointing @Gov_NB chose Xplornet as the company to roll out rural internet given they offer poor quality service & Starlink is on the horizon.
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lt pete mitchell
(@ltpmitchell) reported
@Xplornet That's great. Can you know maybe focus on fixing your network?
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TracyRimmer
(@TracyRimmer) reported
@Xplornet I’ve tried three times today to get through on your phone line, and can’t get through in a timely manner — some of us actually have to work to pay the exhorbitant cost of internet service that we aren’t getting.
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lt pete mitchell
(@ltpmitchell) reported
@Xplornet internet down AGAIN. 4th time in November. Has been down for 3+ hours now and their phone system says the wait is 59mins. Still nothing on their website or portal. I'd say it's unbelievable, but it's just another great day as an Xplorenet customer.
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m3t4lw01f
(@m3t4lw01f) reported
Wahoo! My other two @GoogleStadia Premiere Edition kits have been dispatched. Now if only @Xplornet would provide me the service they advertise so I could use them, that'd be great.
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BossLady
(@TammyUlrich5) reported
@Xplornet Lucky you!! ive been on hold for over an hour, I'm ready to cancel my auto payment and go with a provider you can actually reach when you need
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TracyRimmer
(@TracyRimmer) reported
@Xplornet Sure you do — after I wait on hold for half an hour, to be told to “unplug it and plug it back in again” — tried that. Didn’t work. The problem is at YOUR end, and I think we BOTH know what it is — your company claims to not oversell your capacity, but that is what is happening.
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Amy VanStraaten
(@amelvans) reported
@Xplornet - called you on Monday about slow service. The answer was, "I can't even login to your modem but things look okay. Good luck." Today, it's fully unusable. Again. 🤯 Should I wait on hold another 1.5hrs for minimal improvement or just cancel ? Cancel it is.
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The Dave 🇨🇦
(@No0neParticular) reported
.@Xplornet your techs are trying to tell me that this flat line cap on my downloads at 9mbps since Sept 7th @ 4am is due to signal issues. I pay for 25mbps. This is not signal issues. That would fluctuate similar to before Sept 7. This is a traffic management policy gone bad.
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guimond_19
(@guimond191) reported
@Xplornet what’s up with the wifi not working?