Xplore

Xplore Outage Report in Coaldale, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Coaldale, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Coaldale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Coaldale, Alberta 01/25/2026 10:30

January 25: Problems at Xplore

Xplore is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JeannieCarruth3 Jeannie Carruthers (@JeannieCarruth3) reported

    @xplornet Its been a whole week barely being able to load a webpage in the Edward's, ON area, I spent over an on your technical support line on hold with no response and it's not an issue on our end? Am I supposed to pay 100+ dollars for this mediocre service

  • stanwendt Stan Wendt (@stanwendt) reported

    @Xplornet @EricssonNA Maybe my internet in PEI won't be so terrible next year!

  • karen_c_esau Karen Campbell Esau (@karen_c_esau) reported

    @Xplornet when will the outage by spruce grove be resolved

  • AlwaysARedhead AlwaysARedhead 🇨🇦 Fully Vaccinated! Wear A Mask! (@AlwaysARedhead) reported

    @Xplornet It became better by this afternoon, first time we've had issues.

  • DVTrydal17 Dustin Trydal (@DVTrydal17) reported

    On day 3 with no internet. I am planning on writing a script for when I talk on the phone so I do not lash out at the Xplornet support staff. This is getting ******* ridiculous.

  • luvlambs Marion Greveling (@luvlambs) reported

    0.24 Mbps download 0.79 Mbps upload Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. That new thing you sent me isn't working out @Xplornet Is the $130 I send you monthly doing good for you?

  • karen_c_esau Karen Campbell Esau (@karen_c_esau) reported

    @Xplornet when will the internet outage north of Spruce Grove be fixed? It has been out all day

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @ProudAFAmerican @angie_keathly Same here. I’m semi-rural 30 miles from the centre of Toronto. Crap internet via Xplornet. They have a monopoly here. Maybe 12 mg download speed on good days.

  • kevinlovestech Kevin Lloyd 🇨🇦 (@kevinlovestech) reported

    Was running an errand today, and saw an ad for a Xplornet. Promo on 50Mbps down. Considering it was 30Mbps a decade ago, that’s not much of an improvement. Hoping it’s their lowest tier. I get 600Mpbs at home.

  • bmclements2 Brenda Hobbs (@bmclements2) reported

    @Xplornet just to let you know xplornet not working in Fiske, SK not just me.