Xplore

Xplore Outage Report in Collingwood, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Collingwood, Ontario 02/06/2026 09:05

February 06: Problems at Xplore

Xplore is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • lewisbron Lewis (@lewisbron) reported

    @xplornet why cant i watch 1080p video using your service. You promise 25mbps and we get double the speed of dialup

  • Function12Dev Ivan Sine (@Function12Dev) reported

    @AgFreeAgent For sure, he's a problem solving futurist. Starlink likely to destroy Xplornet unless they can compete on gov subsides and lower prices. And I see some indication that Bell suddenly is looking into replacing rural copper infrastructure with fiber optics. Gov $upport of course.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    I wonder if @CRTCeng would be interested to know that I cannot access VoIP on my @Xplornet connection. The calls connect, but the call quality is impossibly bad. You don't care though, I'm just the little guy that's not greasing palms.

  • LivingRDestiny Living Our Destiny (@LivingRDestiny) reported

    Well fawk surprise surprise my internet is down AGAIN...fawkin xplornet..put in my order for starlink couple weeks back and can't wait..I basically pay the same now for service I don't get most of the time..and when I do the speeds are ****.. #xplornetsucks #starlink

  • katie_wakely Katie Wakely (@katie_wakely) reported

    @Xplornet The quick survey at the end of the call...I left excellent reviews for the technician helping me today he actually took time to solve. Poor review for @Xplornet internet service. A week without internet w stupid excuses during pandemic cannot happen.

  • DarrenCzarnecki Darren Czarnecki (@DarrenCzarnecki) reported

    @BaldurBarons @Xplornet It’s been ok go here both mine and parents place. Neighbor mile north can’t get a signal. All depends on the sight line to the tower how well it will work it looks like.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Finally something from you that doesn't blame COVID for how crappy your service is! Too bad it's also completely unrelated to your business.

  • nautical_hd Zane (@nautical_hd) reported

    @Xplornet Your company is going down the shitter lmao.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @landon707 @Xplornet Nope. I sent it back. Waiting on pre order. It would work for you though im pretty sure. That sucks. Wish I woulda known. Once they get the new facility up and running to build satellites things will change.

  • scottp_1 Scott Phillips, CCA (@scottp_1) reported

    @Xplornet is getting desperate, calling customers offering renewals on the same ****** service for $2.25/mo less but start new contract. Offering labor coverage on equipment warranty as a carrot. #starlink is going to kill them