Xplore

Xplore Outage Report in Conception Bay South, Newfoundland and Labrador

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Conception Bay South, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Conception Bay South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Conception Bay South, Newfoundland and Labrador 12/30/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet how do you manage to oversell a network to the point where it cuts out for no reason literally was just watching a YouTube video I got 7 Minutes in and it just froze because my internet disconnected

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Wow, they just want you gone as a customer dont they? How can it be working if you can’t even connect on a regular basis to their service. Are they actively shutting you down?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Final thoughts for @Xplornet. Stop blaming COVID. I've read many stories that predate the pandemic of how truly awful your service is. The pandemic just shined an even brighter spotlight on it. You've had a year to improve. The fact you haven't indicates you don't actually care.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    No internet at all since 1:30pm today. Coming up on nine hours. The other day it was over 12 hours. I know I talk a lot of trash about @Xplornet, but this is unacceptable. I wonder what it's like for @APLenehan, knowing how many rural Canadians he's letting down on the daily.

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet 3rd time in 5 days my net has gone down. There should be a law that says you have to take at least $1 off a bill for every hour your service is down. #xplornetsucks

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @AnteupO ha...that's funny. Customer-"No, I don't want to call in and wait on hold" @Xplornet- "How about you call in and wait on hold?" That's great customer service. You guys will be gone soon unless you do something meaningful and different. #YourDaysAreNumbered

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another useful tidbit: @Xplornet has confirmed my signal quality is high enough to get the package speed of 25/2. (Or is it 1.5? or 2.5?) The fact I've never reliably had that speed means that since signing up for service they've been "managing" the traffic to account for load..

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet No they're just passively shutting me down🤪 Honestly, she just kept repeating that my signal quality is enough for the "up to" speed, my "very high" usage, and they make no guarantees you'll get the speeds. Maybe I should make no guarantees there will be money to pay the bill?

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet and please tell me how you managed to provide less than 1mbps consistently for over a minute sometimes you would have either be really stupid or do this on purpose in order for a hybrid fiber Network to be this slow

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    I'm just going to say it: **** you @Xplornet. **** you @APLenehan. I hope everyone responsible for this mess gets a rash in a place that's difficult to reach and embarrassing to scratch in public.