Xplore outages and service status in Consort, Alberta

Problems in the last 24 hours in Consort, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Consort, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Syd_Vakarian (@Syd_Vakarian) reported 3 minutes ago

  @xplore_ca wow, you charge $75 for someone to come to my house to test and see if I can get service. and if I can't, then I have to pay the $75, but if there's service available at my house I don't have to pay the $75 for the test. what in the hell is that? Gross.

• 
  Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 5 minutes ago

  Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

• 
  Michael Quinlan (@MikeSQuinlan) reported 7 minutes ago

  @Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 8 minutes ago

  @Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.

• 
  Karen Favaro (@FavaroKaren) reported 17 minutes ago

  @cogecohelps omg….the worst internet service ever. Xplornet was better at half the price

• 
  Indubitably Tho (@IndubitablyTho) reported 20 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  yup yup yup (@blueyblondy) reported 21 minutes ago

  Goodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink

• 
  tsaloranta (hän, she, elle) (@tlsaloranta) reported 22 minutes ago

  @annafoat @AshleyFoxRPN @Rootly69 Same. Only choice is Xplornet or Starlink, and Xplornet was awful.

• 
  Karel Baayen (@KarelBaayen) reported 23 minutes ago

  @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

• 
  G. Louise (@Shuswapgigi) reported 28 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!