Xplore Outage Report in Cornwall, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Cornwall, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cornwall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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lt pete mitchell
(@ltpmitchell) reported
Just got a message from @Xplornet. Second one in the last week. They're doing maintenance between 8am and 10pm tomorrow so don't bother tech support during those times. It's not like vast swathes of the province are WFH and need internet. Can't wait for @SpaceX starlink.
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Mark Carruthers
(@MarkC_Avgi) reported
@CanadianCheri I’m not sure you could ever love Xplornet, once you had them, Cheri. First connecting to the internet w/ WWDC, despite really bad service, I stayed with Xplornet after they bought WWDC (perhaps 20 years ago) until I finally gave up in 2020. I have never had such bad service. 1/2
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Marc Pitre
(@tweetvex) reported
@Xplornet Advance trouble shooting.. it was an outage?? Nothing to do with my equipment thanks for the generic scripted response
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Michelle
(@Michell25471779) reported
@Xplornet My internet has been out for 4 days. I am billed for 10 but I actually get 1-2mbps. Your customer service sucks a$$. On the phone for 2 hrs going in circles for you to tell me to unplug then plug in, then tell me you can't do more. How about fixing the service in Norfolk County
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eli 🌸 (,,✾︿⊗,,)
(@mellymargie) reported
@Xplornet instead of paying to promote your garbage service on here, why don’t you fix it so people don’t pay $100+ a month for 2 mb as a constant speed
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Marc Pitre
(@tweetvex) reported
@Xplornet Dear xplornet a 12 hour outage with no ETA is unacceptable .. without any notifications to your customer's and no explanation as to what is happening .."our technicians are on site trouble shooting" is a valid answer at this point.
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AlwaysARedhead 🇨🇦 Fully Vaccinated! Wear a Mask
(@AlwaysARedhead) reported
@IDontBlog @TekSavvyBuzz Sorry it isn't Rogers it's @Xplornet, their service is terrific.
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Pata
(@PataSangster) reported
from
Lougheed, Alberta
@Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.
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Jon Kauffman
(@molinegreen) reported
@Derekprice9 @PataSangster @Xplornet Same here… haven’t heard a bad thing about it from anyone yet
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Ty Kehrig
(@TyKehrig) reported
@Xplornet day 4 of no internet in the Tisdale area. Can not have an essential service down for this long