Xplore outages and service status in Cornwall, Ontario

Problems in the last 24 hours in Cornwall, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cornwall, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CJH (@CJH39493411) reported 3 minutes ago

  @xplore_ca Pretty pic but don’t care, weak attempt to distract from stealing from people by not providing the service they pay for.

• 
  Metal Wolf (@m3t4lw01f) reported 4 minutes ago

  Does anyone know if Xplore Mobile has improved from the Xplornet days or are they still a criminal enterprise that lies about everything? I'd tag them but one account is protected and the other has me blocked. I presume because they got tired of me calling them on their ****.

• 
  Kelly McNeice (@McneiceKelly) reported 4 minutes ago

  @Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.

• 
  Indubitably Tho (@IndubitablyTho) reported 4 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  jerome tetreault (@tetrje) reported 4 minutes ago

  Dear @xplornet. Thanks so much for the worst service. 2wks for a service call is unacceptable. How can any business survive without internet for 2wks. Starlink is on it's way.

• 
  J Snow (@DrewPeacock705) reported 10 minutes ago

  @xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.

• 
  Brandon Murphy (@brandonmurph10) reported 12 minutes ago

  . @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers

• 
  AtomicHydra (@atomic_hydra) reported 15 minutes ago

  @xplore_ca @Victoriab1107 Its a trap no one can help you they just look at your device and say its congestion or there is nothing they can do. Every thing is fine here. Worst service in Canada It should be ILLEGAL you claim you can watch high quality streaming.

• 
  All In (@apclaus) reported 15 minutes ago

  @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

• 
  Clint Howard (@Haywire_45) reported 23 minutes ago

  Anyone else’s Starlink really slow today? It’s as bad as xplornet was.