Xplore Outage Report in Cranbrook, British Columbia
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Xplore
Xplore is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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wes swainson
(@WSwainson) reported
@Xplornet Since@Xplornet took over our server CCI Wireless, our internet service has been terrible. Is it just the windy weather?
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Joyda Crawford
(@jcnc60) reported
@Xplornet Really slow lately sometimes 1-2 mbps. Hard to do anything wanted up to 25 mbps when it was installed paper said up to 10 mbps phone contact said basically too bad so sad 😞 I signed it without reading because I trusted them
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Kporter
(@the_wellnessmom) reported
@Xplornet Are you having any outages? I just had my dish realigned last week, and now my internet is not working.... again.... 😑
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Suzanne C
(@SudioC) reported
@VoosieVooters @Xplornet They still haven't called us back - so I'm guessing it won't be a problem for us since we can't sign up in the first place
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Dave Kloostra
(@ptskloostra) reported
@Xplornet @FieldAgronomy21 I can't wait to get rid off Xplornet. Over sell the towers , and promote 25 down. here is about 5 on avg. I gave up calling you about it, cause nothing got better.
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Sean
(@ottawareferee) reported
I had an @Xplornet representative today tell me that due to "traffic management" they were not going to provide the service that they've been charging me for the last three years. Basically, they take your money but don't supply the agreed upon service. Buyer beware!
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Doug~E~Fresh
(@XmedicNow) reported
@AlexRuff17 my experience with @Xplornet was horrible customer service. took days to respond to issues with reception problems.
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Lauren Karn
(@LaurenKSmith89) reported
@AdamJPfeffer We are finally got our Starlink confirmation email this week after 14 months! Can’t wait to throw Xplornet in the garbage!
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spinoza’s god
(@SmittysMusic) reported
@AnthonyLacavera There’s always Freedom. It will have to be unloaded for the Shaw/Rogers deal to proceed. You’ll have to get past xplornet I think. We need to open our market to US cellular companies…that would change everything and should help the ridiculous federal subsidies
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Darcy Timchishen
(@DTimchishen) reported
It took 25 mins to cancel the service. But I had to deal with 2 people. Nice people. Even tho @Xplornet provides terrible service, treat customer service reps with respect. They told me they get sworn at a lot. That’s not right people. These people are just doing their job.