Xplore outages and service status in Cranbrook, British Columbia

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AtomicHydra (@atomic_hydra) reported 1 minute ago

  @xplore_ca Still the worst isp In Canada hands down. yall get awal with highway robbery

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  🇨🇦UFO / UAP First Contact🇺🇸🏞️🌎☀️🌌🖖 (@UAPFirstContact) reported 2 minutes ago

  @elonmusk @SpaceX Cancelling, been waiting 2 years, and now data caps and throttling? I can get that garbage from Xplornet now.

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  Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported 5 minutes ago

  @dubsndoo We bought Starlink direct(no rogers needed). Only internet service we can get in Ontario country. Shaw satellite and xplornet lte had download speeds of .5. Had that for 10 yrs…now we have 250. 7 people stream/game or work at once w zero issue. Love it.

• 
  Palliser Triangle Ag Project (@KKoolyk) reported 8 minutes ago

  @BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)

• 
  yup yup yup (@blueyblondy) reported 16 minutes ago

  Goodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink

• 
  AtomicHydra (@atomic_hydra) reported 18 minutes ago

  @xplore_ca I think I need one of these in my backyard so I can get better service. What a joke. Do NOT sign up for this company.

• 
  Jess (@JessGreenfield) reported 19 minutes ago

  @xplore_ca why does it take 2+ hours to get ahold of customer service and there's no callback option??? And why wouldn't you warn people that the equipment is overheating so you had to power it down, instead of just shutting it off without saying anything and causing chaos???

• 
  Jo Watier (@kowalat) reported 22 minutes ago

  @MtlYlavoie @simard_colette He was the only way we could get decent, fast, reliable Internet after Xplornet. With Xplornet it took between 2-3 minutes just to go from one email to the next. Speed was crap but with Starlink lightning fast. We only got rid in September because Bell Fibe arrived,

• 
  Allan Wilson (@uncleal13) reported 23 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  Mason (@MasonXavCam) reported 23 minutes ago

  PSA: @xplore_ca is garbage.