Xplore outages and service status in Cranbrook, British Columbia

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan Wilson (@uncleal13) reported 2 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  Josh Boileau (@BoileauJosh) reported 3 minutes ago

  When the services you provide suck so much, you rename yourself to confuse customers into buying the same garbage. @xplore_ca formerly @xplornet.

• 
  Commissioner Miner (@fanCRTCProfling) reported 4 minutes ago

  Alternative explanation: These people use Xplornet that never works. These people used to hitting send 9 times for everything. A product of their "world Class" Canadian Communications. This is likely the best explanation and "OpenMedia" was honest enough to show it. #CRTC

• 
  Gerard Cooke (@GerardCooke8) reported 7 minutes ago

  @xplore_ca You don’t need my account information to tell me if an upgrade is planned for the Pugwash, Nova Scotia tower and if so when. You have my name that will show I am a customer of xplore.

• 
  Ghost0zz516 (@ghost0zz5143458) reported 8 minutes ago

  @ICcrapdaily @Xplornetsuppor1 @MarkReid42 *Xplornet Support* Dude literally fronts a company that wouldn't exist if not for tax payer subsidies. The CEO is literally Mark Carney and Trudeau's buddy.

• 
  Onkwehonwe Organics (@OnkwehonweHerbs) reported 12 minutes ago

  @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

• 
  AtomicHydra (@atomic_hydra) reported 15 minutes ago

  @xplore_ca Why ******** do i need to wait until 1AM to get good internet this is dumb as ****.

• 
  EmceeLagiacrus (@RTFreshNFruity) reported 17 minutes ago

  If you live in New Brunswick, Canada and you value your time, money and/or sanity, do NOT buy @xplore_ca internet. Never in my life have I seen an ISP that struggles so hard to make internet happen.

• 
  G. Louise (@Shuswapgigi) reported 22 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  Arjentine - Free of FFXIV (@Arjentine) reported 23 minutes ago

  Another day ruined by the curse that is xplornet /xplore internet "service"