Xplore

Xplore Outage Report in Cranbrook, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Cranbrook, British Columbia 12/23/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ...industry works. Scheduled outages are planned, and have a definite duration, and are done during non-disruptive hours. (Industry norm is midnight to 5am unless physically going up the tower is needed.) Issue 2: When you're making a change in production, you test it....

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ....on Kepler tower (Sydenham ON). ECI 05E1101 if you're curious. Issue 3. Your call centre system, if overwhelmed, says "we'll hold your place in line and call you back." But that system broke three years ago and you never fixed it. If the lines aren't answered....

  • MoMac630 Maureen McCarthy (@MoMac630) reported

    @LovelyLadyLinda @Xplornet They have great customer service. I was struggling financially last year and they worked with me while I got back on my feet. Everyone I spoke to was kind and helpful. I won’t forget it.

  • KathyHeys Kathy Heys (@KathyHeys) reported

    @xplornet worst internet service ever.

  • Katy_marsh86 Katy Marsh (@Katy_marsh86) reported

    @marshmat @Xplornet Call tech support to report the issue. Oh wait...

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @xplornet your download is at 0.03! Honestly! Upload was a whopping 0.6! I don't pay for this poor service.

  • Zurpzi Lickers (@Zurpzi) reported

    Bro I need Daddy Elons Starlink net nowwwww!! Xplornet got me staring down a barrel every night ffs

  • LeashaStahl Leash (@LeashaStahl) reported

    Remind me never to recommend @Xplornet to anyone. Worst internet service I've ever encountered. Fibre optic here I come!

  • HolmesWil William Holmes (@HolmesWil) reported

    @laxdad30 @Xplornet Yet again my 10 Mbps service is also down to 0.5 Mbps.

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet This picture wont even load on your service lol