Xplore

Xplore Outage Report in Cranbrook, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Cranbrook, British Columbia 11/28/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • anna_cappy acapp (@anna_cappy) reported

    @Xplornet Can you find out the nature of the problem? Are they waiting for parts as there should have been a better recovery plan. An outage this long is not acceptable when connectivity is so critical for customers now.

  • saskiaages Pip (@saskiaages) reported

    @Xplornet 2/ professional? I've spend years of frustration and coat. Now 2 days of constantly trying to reach your company. Bad tech advice and finally was told I gave to pay to fix it myself. And then a hang up. Please advise because I'm emailing your entire ***

  • Styles_888 Daza (@Styles_888) reported

    @Xplornet They had to move to an area with better internet service. Cannot wait for starlink! Good luck then…

  • LawzonDaryn daryn lawzon (@LawzonDaryn) reported

    @Xplornet @WhistleOut_CA @SpaceXStarlink will provide faster and more reliable service. Save yourself the frustration, pay the xtra for #starlink

  • judlill Julli (@judlill) reported

    @Xplornet worst service ever internet down more than it works I’ll be switching to @SpaceXStarlink

  • LawzonDaryn daryn lawzon (@LawzonDaryn) reported

    @Xplornet @XploreMobile we are all switching to @SpaceXStarlink anyway. saying good bye to your ****** $120/month service that doesn't work when it rains. I'll be publishing my latest call with your HORRIFIC customer service people. It was like talking to an asylum.

  • TheSmichers yeeet (@TheSmichers) reported

    @Xplornet Richmond Ontario internet is down since this afternoon, couldn’t get through to customer service. Any eta or ya gunna tell me you’re sorry for any inconvenience and to dm you my account number lmao

  • ddog9 Shawn Colborn (@ddog9) reported

    Going on 60min currently on hold to cancel our @Xplornet service. There is zero chance we would recommend them for rural internet. They are a complete disappointment. #bebetter

  • DeniseMiller76 Denise Miller (@DeniseMiller76) reported

    @Bocabec99 @Xplornet Same. Every few days the past month was getting an email about upgrades from 8am until 8 pm. Hard when you work from home. I have no cell signal here, can't tether. Ended up working from @Reedspointpub one day. That was a positive actually, but it has been a bad month for sure.

  • jasonallonby Jason Allonby (@jasonallonby) reported

    @SeanRossSapp Sean please report that Xplornet sucks! My internet has cut five times during the buy in!