Xplore outages and service status in Devon, Alberta

Problems in the last 24 hours in Devon, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Devon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Devon, Alberta

The most recent Xplore outage reports came from the following cities: Spruce Grove.

City	Problem Type	Report Time
Spruce Grove	Internet	2 months ago
Spruce Grove	Internet	9 months ago
Calmar	Internet	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess (@JessGreenfield) reported 3 minutes ago

  @xplore_ca why does it take 2+ hours to get ahold of customer service and there's no callback option??? And why wouldn't you warn people that the equipment is overheating so you had to power it down, instead of just shutting it off without saying anything and causing chaos???

• 
  James Carruthers (@HydraulicDesign) reported 4 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  Allan Wilson (@uncleal13) reported 5 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  Pat Compliance (@faey06) reported 6 minutes ago

  @GLGuevarra @xplore_ca Lucky you, it went down last night and is still off now - almost 24 hours

• 
  ForeverSkittlesClips (@SkittlesClips) reported 10 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 10 minutes ago

  @xplore_ca how does one get ahold of your support team? Won't answer to the online portal, phone calls are left on hold. Now resorting to email request.

• 
  Brandon Murphy (@brandonmurph10) reported 11 minutes ago

  . @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers

• 
  CJH (@CJH39493411) reported 12 minutes ago

  @xplore_ca Don’t care at all about your wishes, just provide the service we pay for, it’d be a Christmas miracle!

• 
  yup yup yup (@blueyblondy) reported 21 minutes ago

  Goodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink

• 
  jarvisa2002 (@jarvisa2002) reported 24 minutes ago

  Do you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca