Xplore

Xplore Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7Y.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Spruce Grove, Alberta 11/21/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Xplore outage reports came from the following cities: Edmonton and Spruce Grove.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @frankpolat @Xplornet You're fooling yourself if you think they had any planned maintenance. They haven't earned the title of worst ISP in Canada for nothing.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    More about accountability. I've never once seen @Xplornet admit how bad they are, so I call BS on that one. What are you accountable for? Retweeting feel good stories from Twitter and posting fake testimonials?

  • GrantFawcett Grant Fawcett (@GrantFawcett) reported

    Dear @Xplornet. I don’t know what to do anymore. We pay $200 /month for the absolute worst internet. I just tried to call you because we’ve had days of borderline unusable internet and got a busy signal 🤷🏻 Maybe Ma @BellAliant would consider running wires out?!

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet No info in internet, no SMS notification, no one answer your customer service phones, and you ignoring your customers. Please don't charge your monthly internet fee, because we trust your service and paying.

  • ClayBreakerAB Dan (@ClayBreakerAB) reported

    Hey @TELUSsupport our smart hub is down to a snails pace, I thought you didn’t over sell the towers? I’m having @Xplornet flashbacks in dewinton! (I’ve restarted already) please fix!

  • AtTheDogPatch Hurry Up @SpaceXStarlink (@AtTheDogPatch) reported

    Thank You @Xplornet for the amazing service. Everything I have tried to do in last 15 minutes is, YOUR CONNECTION IS UNSTABLE, Unable to connect, there seems to be a problem with your internet. All I’m asking for is the few Mbps you promised. I’m not greedy. #ruralinternetsucks

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet Since morning no signal in my area. You are not informing your customers for service outages, this is unfair and you not worth the payment you recieved.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    This connection is not fit for purpose and it should be illegal for Xplornet to even offer it. They've been falsely advertising this service as high speed unlimited LTE Internet. @APLenehan should be ashamed of himself and his company, and anyone associated should as well.

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    Hour 3 of no @xplornet internet, their excuse was it was the fault of Silo Wireless the company Xplornet bought out claiming they sold them shoddy towers/equipment. Worked great before ya'll bought them out. Internet went to **** the day @Xplornet took over. @SucksXplornet

  • mike_strik Michael Strik (@mike_strik) reported

    @Xplornet is it too windy or too cold for the internet to be working this afternoon? We had no service all afternoon!!!