Xplore

Xplore Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7Y and T7X.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Spruce Grove, Alberta 01/22/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Xplore outage reports came from the following cities: Spruce Grove, Edmonton and Stony Plain.

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City Problem Type Report Time
CanadaSpruce Grove Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Jmacmunn1 J macmunn (@Jmacmunn1) reported

    @Xplornet @FrankReardon1 True customer service wouldn't require phone call. Don't they know of lockdowns, true customer service should be proactive not just reactive. I moved on from Xplornet due to service issues

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @OntFarmerNews @Xplornet @Sharon_Grose If we tied bits to each rain drop, collected them in a barrel, somehow extracted those bits from the collected rain, and then put them on a hard drive, it would still be faster than your service.

  • kapwamom Kapwa Mom (@kapwamom) reported

    The @xplornet tech suggested we change our internet package to a lower level since we can’t achieve the speeds at our current package. THAT’s the solution?

  • JeddorePhil wejitu ⌛️ (@JeddorePhil) reported

    @fanCRTCProfling @FrankReardon1 @Xplornet That's my old service. Had it for like 5 years now I think. Maybe more.

  • JerryTBrown Jerry T Brown (@JerryTBrown) reported

    @ltpmitchell @Xplornet its down for us

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet I assume the French words that should have gone along with this photo got stuck somewhere in your network and only the photo managed to escape.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @mwest_ What do u mean there isn't 2 sides? I've met people w/ Xplornet, SSi, Iristel. Sure they are small, maybe not the best compared to fibre. But that's the thing, all these ppl want choice they don't want NWTel & are w. other players for a reason. Perhaps service differentiation?

  • TrainerGloria Trainer Gloria 🇨🇦 (@TrainerGloria) reported

    @Xplornet Yesterday when we arrived at our cottage, our internet was not working. Spent 90 minutes!!! on hold waiting to talk to a rep. Today a man showed up unexpectedly from Prosat & fixed our internet. We’re happy/surprised as in summer it took a month till u found a repairman

  • Emma_McPerry Em 🤠 #Earper4Life (@Emma_McPerry) reported

    @nsgov We have trouble getting cell services... I need to go with Xplornet for internet... and it is not very great

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @JeddorePhil @FrankReardon1 @Xplornet The download speed (5meg) is the min considered high speed. 1. The upload is bad. The minimum is 1-meg, you have 1/2-meg. For deaf people using visual 911 & other things, this doesn't pass. 3 & 4. Latency/Jitter is high, chances are u have dropped packets, normal with satellite.