Xplore

Xplore Outage Report in Donalda, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Donalda, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Donalda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Donalda, Alberta 01/21/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • shykrk Renée (@shykrk) reported

    @Xplornet Horrible service

  • harrbca Brad Harrison (@harrbca) reported

    @partspaul @Michell25471779 @Xplornet I've had my starlink now for a few months. No issues at all. Gaming works, and I've been on a bunch of Teams meetings that have lasted longer than 4 hours each. It's been wonderful.

  • 2hounds Dane Caldwell (@2hounds) reported

    @Xplornet do you have an outage around Centreton Ontario? We lost internet connection about 2 hours ago.

  • Michell25471779 Michelle (@Michell25471779) reported

    @HoarderPrairie @Xplornet Agreed! I keep calling and they give me a run around. Tey sent me a part but it still doesnt work. I had to leave for work and they told me I had to cover the cost for the tech to come if I didn't do the trouble shoot on the phone. Robbing people blind.

  • evan_boudreau Evan Boudreau (@evan_boudreau) reported

    @theJagmeetSingh Its unbelievable what these satellite internet companies like @Xplornet are/where doing. Iv had bills over 300 for home data many times. You cant do jack **** with 10mbs either, slot of apps or sites just fail to load because of it. I'm lucky to get fiber last year.

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet I've tried calling at least 3 times today. Can't pick up the phone for customer in need of support eh?

  • wynnterbloom wynnterbloom (@wynnterbloom) reported

    @Xplornet I am tired of the excuses as to why we have never (not once) experienced the level of high speed service we were promised when we signed up. Corporately maybe just engage your integrity muscles and stop making promises to customers you know you can’t keep.

  • Michell25471779 Michelle (@Michell25471779) reported

    @dgouldca You don't want Xplornet. Their customer service is horrible and they have you running in circles with troubleshooting. If they send a tech without doing the trouble shoot, you have to suck up ALL the costs. They told me that today. Been fighting 2 months with them. It's SLOW!

  • andyjhubbs the anti-anti masker (@andyjhubbs) reported

    @Xplornet hey, is a tower down? We haven't had wifi for 2 days now

  • 8220 Henry (@8220) reported

    @Xplornet why is my internet so slow. Last night it was nonexistent. This morning it is between 1 and 1.5 Mbps. 826 Barcovan Beach Road, carrying place K0K1L0. Tower - Carrying Place. It has been this way most of the summer. Rarely does it reach 2.