Xplore

Xplore Outage Report in Donalda, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Donalda, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Donalda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Donalda, Alberta 01/14/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Your service seems to be down in the Bradford, ON area. Any idea how long it will be down for?

  • SarcasticElder Sarcastic Elder (@SarcasticElder) reported

    Hey @Xplornet the net 100% died 30 minutes ago here in Prince Edward County. Any known issues? (Don’t tell me to call, no one ever answers)

  • compureis Rod (@compureis) reported

    @Xplornet internet down, no info and you don’t answer the phone. Good job Xplornet

  • allanetmanski Allan Etmanski (@allanetmanski) reported

    @Xplornet What’s going on? I have no service and I call and am told by your message service that my call could not be completed.

  • Barneyp76 Steave LeClaire (@Barneyp76) reported

    @Xplornet your ****** internet is down in Prince Edward County.....again!!!!

  • WellingtonWard7 Kevin Johnson (@WellingtonWard7) reported

    So my @Xplornet internet is down again. I call their 800# and they answer then say they're too busy to take my call and hang up on me. Awesome customer service. #Starlink here we come!

  • insrtcutename Kara (@insrtcutename) reported

    @Xplornet I’ve been trying to call in to find out why my internet has been down for an hour. Keeping getting a recording that due to higher than normal call volumes, I can’t listen to a recording of outages. What’s up with that?

  • svhs1985 Christopher McLaughlin ✝️🐏🐑🥔🧑‍🏫 (@svhs1985) reported

    @Smithfamilyseed Does Starlink have installers? I wonder how the service compares to Xplornet Satellite?

  • Slothii Kyuu (@Slothii) reported

    @jfkleafs @Xplornet don't know what xplornet you're with but ~$125 a month for barely 5 down with regular surprise outages and poor customer service during said outages.... absolutely is NOT cheap NOR fast

  • isabh352 Isabh352 (@isabh352) reported

    @Xplornet any update on this outage? I tried to use my phone to open a case online and couldn’t get anywhere. Will you offer credit or will we have to call back to get a credit?