Xplore Outage Report in Donalda, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Donalda, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Donalda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (5%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
@CableXJ @Xplornet Five years ago would have been the time. They've sowed so much anger and distrust that even if they fix their stuff, most customers will jump ship regardless.
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Fast Jeff
(@fastjeff) reported
@Xplornet With all these pointless pictures, I'm starting to get an idea of why xplornet's service is so bad. Their "tech"s waste a lot of money going to random rural locations to take pictures and not service any of the equipment. Avoid xplornet, they are a terrible ISP.
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Nick
(@Nick62289935) reported
Amazing how @xplornet keeps telling me that they "haven't blocked my phone number" to prevent me from calling in to troubleshoot their terrible service, yet they are THE ONLY number that can't be dialed from my phone...weird, huh?
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Nancy Payne
(@NPayneEditor) reported
@Xplornet Any idea how long service will be out in the area northeast of Lindsay, Ontario?
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Nick
(@Nick62289935) reported
@karlin_george @Xplornet My second investigation is still ongoing, but their response as to why I am getting slow speeds is that it's not "punishment", rather they "have a known issue" that prevents them from providing what they charge for... Be Careful...you will probably be punished too.
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Nick
(@Nick62289935) reported
@cbraedley @Xplornet For anyone thinking about becoming a customer...These guys replied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.
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Nick
(@Nick62289935) reported
@Fred_Wreck1983 @Xplornet No idea. I've been waiting 8 days for them to troubleshoot. They responded to my CCTS investigation with a letter stating that they have a "known issue" with their network/equipment...this actually their defence for not providing what they are charging for!
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Nick
(@Nick62289935) reported
@Xplornet EIGHT DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Absolute Crooks.
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TracyRimmer
(@TracyRimmer) reported
@Xplornet Could you maybe stop posting photos of animals and start supplying the service you’re being paid for? Maybe?
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Metal Wolf
(@m3t4lw01f) reported
When @Xplornet offers to discount your bill because they can't live up to the advertising let them know they should be reimbursing you for subscriptions you can't access because of how awful they are. Netflix, Prime, Disney, Xbox Live, Stadia, iRacing, the list goes on...