Xplore

Xplore Outage Report in Donalda, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Donalda, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Donalda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Donalda, Alberta 01/12/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @JeddorePhil @Xplornet @fanCRTCProfling Never got any such calls

  • JeddorePhil wejitu ⌛️ (@JeddorePhil) reported

    @fanCRTCProfling @FrankReardon1 @Xplornet That's my old service. Had it for like 5 years now I think. Maybe more.

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Customer service is like the best Internet speeds. Have to hang up. Got things to do 😡

  • JeddorePhil wejitu ⌛️ (@JeddorePhil) reported

    @fanCRTCProfling @FrankReardon1 @Xplornet Service will be better quality afaik.

  • Jmacmunn1 J macmunn (@Jmacmunn1) reported

    @Xplornet @FrankReardon1 True customer service wouldn't require phone call. Don't they know of lockdowns, true customer service should be proactive not just reactive. I moved on from Xplornet due to service issues

  • JohnMasswohl John Masswohl (@JohnMasswohl) reported

    @VirtualAstro I am envious. I live in rural Canada and currently pay more than that for sub-par service from my only option....satellite from @Xplornet.

  • hu90885856 nairb (@hu90885856) reported

    XPLORNET did nothing to resolve their phone service problem and told me to resolve with BELL. A Xplornet manager was very unpleasant and would only say, repeatedly, "Is there anything else I can help you with?" I have had to return to BELL for a satisfactory phone service.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet sitting around at the lake? why don't u fix ur awful service?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @JeddorePhil @FrankReardon1 @Xplornet The download speed (5meg) is the min considered high speed. 1. The upload is bad. The minimum is 1-meg, you have 1/2-meg. For deaf people using visual 911 & other things, this doesn't pass. 3 & 4. Latency/Jitter is high, chances are u have dropped packets, normal with satellite.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet and then you can't even be bothered to respond to you're pissed off customers to try and help them nope let's just post a new tweet push the customer complaints behind and in this tweet we're going to lie about on network and its conditions