Xplore Outage Report in Donalda, Alberta
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Donalda, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Donalda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Xplore
Xplore is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Bernadette Mason
(@bernie_mason) reported
@Xplornet 1/4 Xplornet service today maybe 3 hours on the phone with your service reps 4 hours resolution zero worst customer service I have ever seen.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet your network still sucks. It's been days of barely working Internet. On top of months of not providing close to the service you're advertising. @APLenehan do you care? Or is all you care about the revenue? You know we don't have other options. Your monopoly must die.
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gfidd
(@gfidd) reported
@Xplornet HAHAHAHAH. Must be a staff member. Because I was with them for 4 years and it was utter bs for 3.5 of those. Oversold crap. Not upfront about how debilitating their ITMP is. Not upfront about their ITMP at all.
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
At least @elonmusk doesn’t block and censor users like 👍 @Xplornet unless they criticize him for something that he does wrong 😑 or don’t support his business 👨💼 practised otherwise besides being critical
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Kristina Just
(@Kristinamom) reported
@Xplornet your internet not working by yorkton sk. University students need to write online exams and hand in papers. Get your crap together. Phone call to helpline cut off too! Unacceptable!
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Lewis
(@lewisbron) reported
@DatVonGuy @CCI_Wireless @Xplornet Is that what made my internet just instantly stop rn or what’s going on down there lmao
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Von
(@DatVonGuy) reported
Just found out @CCI_Wireless was bought by @Xplornet, so that explains the shitty service suddenly happening.
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Lewis
(@lewisbron) reported
because of how ******* slow your download speed is. If I want to watch a 2 minute long 1080p video on how to get faster internet I would have to wait a whole ******* month for that video to load and just for that video to tell me that if I have Xplornet to just lose hope
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Stephanie Schultz
(@StephanieSchul4) reported
@Xplornet service has been down since 8:30am! We are in a pandemic and internet is a necessity for people to work! When I called, I was told it would only be down for a few hours. Can I get an eta of when it will be fixed so I can make alternate work arrangement if necessary?
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Fast Jeff
(@fastjeff) reported
@Xplornet Damn it, I hoped Canada wouldn't waste of the new broadband funding on falling for xplornet's blatant lies but they did. Xplornet will upgrade a few towers and then throw the rest of the money away on "marketing" on twitter. We're not seeing any of these "upgrades" in BC.