Xplore outages and service status in Drayton, Ontario

Problems in the last 24 hours in Drayton, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Drayton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Jager (@JoeHaijoJager) reported 2 minutes ago

  @aar0nsadler @Mullin_95 I Have Starlink for 2 months now. Xplornet is going to go bankrupt if Starlink is fully operational. Speed is consistantly between 50-150. Down time seems to be only when they update the system.

• 
  Mayor of Thunderhill (@Mullin_95) reported 5 minutes ago from Swan River, Manitoba

  Got fed up with the Xplornet speeds , called in and the guy actually said oh yeah defiantly looks like there’s issues. About 40 min later and I got $50 a month off my bill until they get the tower fixed. Internet still isn’t the best but I’m finally paying for the speeds I get.

• 
  Amy Urquhart (@PureMagicAmy) reported 6 minutes ago from Alnwick/Haldimand, Ontario

  .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

• 
  Brad Harrison (@harrbca) reported 7 minutes ago

  @m3t4lw01f @Xplornet See, there is an upside to getting that job. Oh, but think of all the good you can do for all the poor other schmucks who are suffering with sub standard service in the Saskatoon area. You would truly be a king! Tell you what, I'll be a reference for you.

• 
  Nick (@Nick62289935) reported 10 minutes ago

  @Xplornet @sheepfarmbecca For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

• 
  Nancy Payne (@NPayneEditor) reported 10 minutes ago

  Three and a half hours on the phone with @Xplornet including a call dropped by @bell_support after an hour on hold. Nothing solved. Too late to reach the service company today. I live in southern Ontario minutes from a town of 20,000. This is the digital divide.

• 
  Laura Kennedy (@laumiken) reported 14 minutes ago

  @Xplornet It's not a "connection problem". It's a problem with terrible internet service. We've called for support many times. The support staff can't fix poor internet quality!

• 
  Brendan Duncan (@brendan1duncan) reported 15 minutes ago

  @Xplornet The worlds worst internet

• 
  Nick (@Nick62289935) reported 16 minutes ago

  @Xplornet EIGHT DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Absolute Crooks.

• 
  Nick (@Nick62289935) reported 18 minutes ago

  @Xplornet @jsjlivestock For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.