Xplore outages and service status in Duffield, Alberta
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Full Outage Map
- Xplore generated 0 outage signals in the last 24 hours around Duffield, including 0 direct reports.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Duffield, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Duffield, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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ForeverSkittlesClips (@SkittlesClips) reported@xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia ๐จ๐ฆ
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Kel.Ehh (@KelllEhhh) reported@xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.
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โ๏ธ JB (@jordanbranscomb) reported@Starlink my remote oil and gas clients are pretty upset, considering it was a 3 hour outage. itโs first outage on record since we cut them over from xplornet tho
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Johnny โ แฎแ แแดแชแแแ (@JohnnyKasudluak) reportedLooks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2
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Ally Bryant (@Eh_Bee_Sea) reportedNo one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.
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AtomicHydra (@atomic_hydra) reported@xplore_ca Worst service in ontario hands down @APLenehan
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Lomaxcat (@VoosieVooters) reported@xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.
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Indubitably Tho (@IndubitablyTho) reported@preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.
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๐จ๐ฆDave Nussbaumer (@DaveNuss17) reported from Yorkton, Saskatchewan@OrenCairns Best thing I did 2 years agoโฆ.and I had the business package from Xplornetโฆ.and they had zero service skills!
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Darren (@xraydares) reported@pcroft @xplore_ca That sucks