Xplore

Xplore Outage Report in Duffield, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Duffield, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Duffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Duffield, Alberta 12/20/2025 07:30

December 20: Problems at Xplore

Xplore is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet down again

  • LindaShantzArt Linda is still here. Really. (@LindaShantzArt) reported

    Dear men everywhere: calling a woman "dear" is not a way of showing her respect. I might let my mother call me dear, but certainly not someone I have never met who is supposed to be a professional. #xplornetsucks @Xplornet you need to educate your dealers.

  • Where1sMyTaco Chris O’Connell (@Where1sMyTaco) reported

    @Xplornet you guys have the worst customer service. No wonder mists posts under your name is slander cause your a shame of a company.

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet down again. Thought I was going to hear from someone in escalated support team. So far no.

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet still down

  • lindajvkennedy Linda Kennedy (@lindajvkennedy) reported

    @downdetector xplornet very awful today. My College son can't do his schoolwork. He's paying for his courses and we're paying xplornet for service that is not good everyday. I could understand once in awhile but this is ridiculous--BTW, it's not our equipment.

  • glennagar2013 glenn agar (@glennagar2013) reported

    @Xplornet I'm at a loss. No internet for the 4th week. First tech would not accept service request because I was not in their service area. Second tech unable to repair as he does not have equipment to repair Satelite LTE. What's next?

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @Xplornet What was the prize, service guaranteed to work without disruption?

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet so one again in the middle of a zoom school classroom your “service” is not available. This is complete bullshit!!

  • nosliwffej Jeff Wilson (@nosliwffej) reported

    @Xplornet absolutely disgusted that you increase rates, and jack up data add on prices all whilst kids are home learning!!!!! #criminal long time customer about to make the #starlink switch. Zero compassion for rural families. $130 month for 10mbps and 100gb of data! #shame