Xplore Outage Report in Echo River, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Echo River, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Echo River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (80%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Warsaw
(@Warsaw1970) reported
@Xplornet Guys, I appreciate your advertising enthusiasm, however, your services do not live up to your promises. I am in rural Quebec and had to give up your service for a competitor because your speed is so slow and your service calls take days and days.
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Trainer Gloria 🇨🇦 I❤️🇮🇱
(@TrainerGloria) reported
@DaveNuss17 U r lucky u got 9. We paid for 10, usually got 5 and service was on/off each day for the past year+. During pandemic when we need to work/study from home, couldn’t spend time at our cottage cuz xplornet sucks. We switched ISP ystdy & internet is faster,cheaper,works nonstop.
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JeanineBB
(@jnnbltr) reported
@Xplornet It would be SO nice if you invested more in customer service so there wasn't such an enormous wait every time that it's needed to call in for some help. The last 2 recent times I had to call in because our tower quit working it was between 40 minutes and over an hour waiting :/
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Karl
(@KarlSchwartz15) reported
@Xplornet Already a customer hoping this will boost our service! Lol
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bew
(@_brittwilson) reported
@sneaky_neaky_ @Xplornet They put my account (I have no idea how) in someone else’s first name. So all the account info was mine & they wouldn’t let me cancel because it wasn’t in my name. I was livid like how do you really **** this up & then not let me access MY account. With MY info 😶😶😶”policies”
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Erin Schettler
(@ErinSchettler) reported
@Xplornet shouldn’t your horrific service be getting better since everyone is bailing for @SpaceXStarlink? I can’t even believe I pay you for whatever this is that your providing because it sure as heck isn’t internet service. Can’t wait until I get that email to switch providers
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Scott MacLean
(@jscottmaclean) reported
If you are looking for internet stay away from @Xplornet we installed it last year at the cottage and had issues all last year. Guess what same issue again this year and they tell me I need to pay for extra coverage. Seasonal account hooked up two months ago and never worked
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Frenchie
(@LavergneRobert) reported
@FrankReardon1 @Xplornet ? Is cell phone service as bad
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Cory Gosnell
(@CoryRyanGosnell) reported
More horrible service by @Xplornet. Each time I call I get a different answer. Internet download speeds of less than 1Mbps (we pay for 30). Open work order assigned to the tech who was problematic last time (and still hasn't called). This is NOT customer service.
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Jonathan Fortuna
(@TKC_1233) reported
@Xplornet didn’t replace their faulty equipment like I asked them to do months ago, said I just needed a realignment. Now it’s completely broken and I’m still expected to pay full price for a service I won’t be getting at all until at least Tuesday. #xplornetsucks