Xplore

Xplore Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T5B.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Edmonton, Alberta 04/03/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Edmonton, Alberta

The most recent Xplore outage reports came from the following cities: Sherwood Park and Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaSherwood Park E-mail
CanadaEdmonton Internet
CanadaSherwood Park Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kingston_guy Scott (@kingston_guy) reported

    @koopy @Xplornet Thats a very good point. If they can't deliver on the service they are charging you for than you shouldn't have to pay full price

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet if you will not respond to the customer issues for solving it, why asking account details in DM and awaiting one week no answer. You guys are perfect! for demonstrating every small thing of unprofessional service.

  • KayytieH Kayytie Hatcher (@KayytieH) reported

    @ASHESOJMJPN @Xplornet They called us everyday for a week they were doing work on the tower. Luckily it only went down and out on the last day!

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet and how you're throttling my internet is not stated in the traffic management policy and you lie about throttling you can't just say we don't throttle then traffic manage and then deliberately throttle me and please tell me how your network isn't oversold your reps would sayother

  • AndyBlizzard87 Andy Costa (@AndyBlizzard87) reported

    @koopy Yeah it sucks out here. Managing to get 5Mbps tonight with Xplornet, was less than 1Mbps last night. Had WTC before but lost signal because of trees.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @therealcpr83 @Xplornet You know you're a terrible company when you search on Twitter and can't find a single person saying anything positive about you. I wonder what that makes @APLenehan feel like. I bet he doesn't care as long as we keep paying our bills. With Starlink coming, that's about to end..

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • paquetpm Raymonde Paquet (@paquetpm) reported

    @Xplornet My area is not on the list. Most of the time I am using LTE because xplornet is too slow. I cannot wait till we have other options. Paying money for basically dial up.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.