Xplore

Xplore Outage Report in Elm, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Elm, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Elm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Elm, Ontario 12/13/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Elm, Ontario

The most recent Xplore outage reports came from the following cities: Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Total Blackout
CanadaGatineau Wi-fi
CanadaGatineau Internet
CanadaGatineau Internet
CanadaKanata Internet
CanadaGatineau Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BoydinNL Boyd Merrill (@BoydinNL) reported

    @Xplornet has got to be the worst most frustrating internet service provider in the world! Terrible. #awful

  • soultrain123 Tracy L. (@soultrain123) reported

    Our @SpaceXStarlink kit can’t come soon enough. I can’t wait to destroy our @Xplornet dish. Xplornet has been down since December 29 with zero action on the ‘case’ I opened. 43 minute call back time, no call back. I call back and wait 25 minutes. New call back time 52 minutes…

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    Hey @Xplornet I got to deal with your rude predatory CSR when cancelling was my service with you, now you send me an invoice for a late payment, on a closed account? I thought your CSR was predatory, guess it's your standard practices.

  • BalogSusan Susan Balog (@BalogSusan) reported

    @LimestoneDSB Sorry for the kids on maple road in Odessa...internet down mist of the time for past 5 days due to xplornet waiting to fix " because of the holidays"

  • Robert_Hammond Robert H (@Robert_Hammond) reported

    @Xplornet The good news? The new LTE service is installed with Ping’s of 45msec~. The sad news is that we haven’t heard anything more about the service outage on the original equipment and the only reason we’re connected now is because “WE”initiated the LTE update. #YGK #Odessa #xplornet

  • txwikinger_ea txwikinger (@txwikinger_ea) reported

    @Xplornet is all your staff already on #Omicron isolation leave or why is your Internet not working?

  • Robert_Hammond Robert H (@Robert_Hammond) reported

    @Xplornet Thanks for the update. Your customer service folks tell us: It might be an issue with the tower and they were working on it Tuesday (2 days ago) Or that our radio/equipment is now too old to connect to the tower now. Or that we should power on/off our modem+radio one more time.

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet Get better ******* internet Signed a disgruntled customer

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    @Maqaiti @northwestel We were reaching monthly limits with our Xplornet package within couple weeks during the last lockdown, causing our data to slow right down. Must be much more frustrating in places like Iqaluit

  • _lukemunro Luke Munro (@_lukemunro) reported

    @Xplornet I contacted your customer support yesterday. I waited 1 hr 25 min on hold to get through. They couldn't help me and said they would pass my issue on to a specialized service team who is not available 24/7. I have yet to hear back. This issue has gone on for three days now.