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Xplore

Xplore Outage Report in Elm, Ontario

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Elm, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Elm, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Xplore

Xplore is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • XyoticTV
    Nathan (@XyoticTV) reported

    @Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.

  • NockAndLoose
    Steve Filer (@NockAndLoose) reported

    Called @Xplornet to cancel my service and they told me I'd need to hold for 84 minutes to speak to a loyalty agent. That's a hostage situation.

  • DonMcLeod1977
    Donnny MacLoudd (@DonMcLeod1977) reported

    @Kaitlynkitzan @Xplornet I guess that’s why Xplornet works on my farm….. because it never rains.

  • PuncherMidget
    Midget Puncher (@PuncherMidget) reported

    @Xplornet fix your ****** **** service... why pay over $100 for this garbage. So much money for garbage... **** your service

  • IanMcPHE7T2
    Ian (@IanMcPHE7T2) reported

    @Xplornet Any insight into pensioner having to pay to have your equipment removed because fibe cable came to our area? Including having to go on the roof? Non-recoverable? Yes is! We have been customer for years and still are at our cottage (satellite) This is “loyalty”?

  • LEyebots
    LordOfTheEyebots (@LEyebots) reported

    @Xplornet @XploreMobile @Xplornet hey, xplornet! Fix your bloody ******* network

  • CdnARS_VE4PER
    CdnARS VE4PER (@CdnARS_VE4PER) reported

    for abt $15 /mo more far superior service Total init bill $922 includes 1st month's service fee extra outlay is only $764 all freight & taxes in @Xplornet is simply causing me to waste my $25 / TSN subscription fee anyway so switching looks better all the time.

  • starkinly
    Sara (@starkinly) reported

    @JC_TheMetalHead @Xplornet The person on the phone when I cancelled said they don’t take equipment back. We never purchased it.

  • cuddleyjo
    Little Kitty (@cuddleyjo) reported

    @MarieColorie @Xplornet Mine has been so so bad too, only though for maybe 10 weeks :/

  • CarlTrask5
    Carl Trask (@CarlTrask5) reported

    @PierrePoilievre I agree. CRTC fails Canadians. My slow internet bill cost more than my monthly electricity bill. @Xplornet @CRTCHearings