Xplore outages and service status in Elmvale, Ontario

Problems in the last 24 hours in Elmvale, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Elmvale, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Elmvale, Ontario

Latest outage, problems and issue reports in Elmvale and nearby locations:

• 
  DisVacayFamily (@DisVacayFamily) reported 22 minutes ago from Tiny, Ontario

  Another great Customer Service experience for me with @Xplornet @XplornetSupport ...In remote regions, it’s not easy getting internet, but no matter where you are, good customer service is something to appreciate 👍

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tibalt Ablaze. (@Ansovald) reported 4 minutes ago

  @xplore_ca Found the issue, you guys did some tower work in my area during the day but still had no internet when I got home late Friday, the issue was the cable that ran from dish on my roof to my power box ( p.o.e box) came unplugged.

• 
  jarvisa2002 (@jarvisa2002) reported 5 minutes ago

  Do you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca

• 
  Karel Baayen (@KarelBaayen) reported 5 minutes ago

  @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

• 
  AtomicHydra (@atomic_hydra) reported 6 minutes ago

  @xplore_ca Worst service in ontario hands down @APLenehan

• 
  High Caliber (@RealHICALIBER) reported 7 minutes ago

  @PersonNotGroup @TheQuartering We got the same service Jeremy has (starlink) or we couldn't have done what he did. We found 52 acres WAAAAY up in the rockies, no cell coverage at all, but we needed internet of course. Xplornet was the only previous option, and not at all reliable.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 7 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Brett Petracek (@BrettRace) reported 9 minutes ago

  @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 9 minutes ago

  @xplore_ca Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. ~Can't wait until Roger's has the cable done for our area.

• 
  ForeverSkittlesClips (@SkittlesClips) reported 16 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  Death (@JasonDeath187) reported 20 minutes ago

  @xplore_ca I'm not sure you can help me, but my Xbox says to use IPV6. Is that available with your service and how do I go about getting it?