Xplore Outage Report in Ferme-Neuve, Laurentides, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Ferme-Neuve, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ferme-Neuve and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Kaitlyn
(@Kaitlynkitzan) reported
from
Insinger, Saskatchewan
In the last month our @Xplornet has been down 3 different times. The 1st time they told us, “it’s too cold” the 2nd time “no system is perfect, they all have weaknesses” and the 3rd time was “we didn’t tell you to live in the middle of nowhere”. 😡😡😡
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Fast Jeff
(@fastjeff) reported
@Xplornet Fix your network, stop trying to be a social magazine, these random tweets is just making your customers angry. They pay too much for too little and all xplornet cares about it posting random bits of internet.
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Metal Wolf
(@m3t4lw01f) reported
If you're an @Xplornet customer don't fool yourself into thinking they care about you. If you're thinking about becoming one, walk away. You're better off with literally any other ISP (or not even having a connection). The unending frustration is not worth it.
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Nick
(@Nick62289935) reported
@Xplornet @Fernbankfolk Yeah, if you call them, they'll provide detailed instructions on how to unplug/replug your equipment to fix their problem for the next 2 1/2 minutes.
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Sara
(@starkinly) reported
@Xplornet Do you have an updated ETA of when we will be back up and running? Nearly 24hrs and its way past 9pm yesterday. We’ve been customers barely 2 weeks. I don’t like paying for a service we aren’t receiving.
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Gerry Paille
(@tuchodi) reported
@Xplornet A friend on your service who lives in BC has an IP address that maps to Ontario. This causes issues with him accessing certain websites that are restricted to people living in BC. Is there any solution for him?
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Katie Koopman
(@KT_Koop) reported
@authorgeriglenn @Xplornet YUP. We figure ‘up to’ should mean at least 75% full service of the $120 plus we pay a month.
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Ram
(@rammyramramram) reported
@m3t4lw01f @Xplornet Man, running any of their social media, PR, or customer service, it must feel like you're a borderline scammer, eh? Like, you have to justify customers every day overcharging for something so basic, but knowing they have no alternative. The real Martin Shkreli of ISPs.
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𝙱𝚛𝚒𝚝𝚝𝚊𝚗𝚢 𝙷𝚎𝚗𝚗𝚒𝚐
(@BrittanyHennig_) reported
@Kaitlynkitzan @Xplornet They're the other rural internet service provider in our area.
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Fast Jeff
(@fastjeff) reported
@Xplornet You can almost see all the upgrades and expansions behind them. Everybody I know with xplornet already preordered #Starlink , almost time to #cancelxplornet . Xplornet is a terrible ISP, avoid them.