Xplore

Xplore Outage Report in Ferme-Neuve, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ferme-Neuve, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ferme-Neuve and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ferme-Neuve, Laurentides, Québec 01/15/2025 01:40

January 15: Problems at Xplore

Xplore is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet ur company sucks

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @uncultured It's the *one* thing I miss about living in the city. Xplornet is literally the worst ISP in the country, and they're my only option. Right now I'm testing at 2mbps with 350ms of latency. Last night I just didn't have internet at all! Anyhow, good luck with your 4k quest!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @quinner9 @Xplornet The only issue Xplornet has is how to do as little as possible and still collect the fees. I would buy Internet from literally Hitler at this point to get away from them.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I'm not asking for the world, I'm just asking for the service that was advertised. 25mbps. Not "<2mbps when it's working, but it probably won't be working". It isn't an exaggeration to say that @Xplornet truly is the epitome of incompetence. The absolute worst. Irredeemable.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Remember, people, Xplornet has a moral code they adhere to. Double reminder: a bad moral code is still a moral code. Triple reminder: I blame @APLenehan for this culture.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Another evening of no service from @Xplornet in my future? Probably. Started getting notifications that thin f'd were going offline randomly.

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet This sounds like a forced testimonial in order to get out of paying a cancelation fee. “Ok we’ll waive the fee, all you gotta do is leave a good review.” Because your service is absolute ****.

  • ClayBreakerAB Dan (@ClayBreakerAB) reported

    Hey @TELUSsupport our smart hub is down to a snails pace, I thought you didn’t over sell the towers? I’m having @Xplornet flashbacks in dewinton! (I’ve restarted already) please fix!

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Was told by your not-technical support (an infant could be taught to say what they say) my internet speed, which had been between 30-50 Mbps, dropping to 2-5 Mbps was "within acceptable levels for my plan". A mostly happy customer for 4 years lost. #useless #fail #scam

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Are you having any technical issues in the Bradford area of Ontario? My service had been pretty good up until yesterday now really slow.