Xplore outages and service status in Ferme-Neuve, Quebec

Problems in the last 24 hours in Ferme-Neuve, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ferme-Neuve, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

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  AtomicHydra (@atomic_hydra) reported 6 minutes ago

  @xplore_ca @Victoriab1107 Its a trap no one can help you they just look at your device and say its congestion or there is nothing they can do. Every thing is fine here. Worst service in Canada It should be ILLEGAL you claim you can watch high quality streaming.

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  Sir Jerry J. Molnár (@BlackhawkJer) reported 7 minutes ago

  @xplore_ca how does one get ahold of your support team? Won't answer to the online portal, phone calls are left on hold. Now resorting to email request.

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  CJH (@CJH39493411) reported 8 minutes ago

  @xplore_ca Pretty pic but don’t care, weak attempt to distract from stealing from people by not providing the service they pay for.

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  Indubitably Tho (@IndubitablyTho) reported 9 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

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  Garth Twitchell (@GarthTwitchell) reported 10 minutes ago

  Tonight reminds me of how poor our internet is in northern @TownOfMiltonON with no prospect of it getting better anytime soon. Extremely frustrating. @Colin1Best @vankayak Wireless internet from Xplornet is hopeless. Someone brings me good internet, I’ll buy it.

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  Ally Bryant (@Eh_Bee_Sea) reported 10 minutes ago

  I'm currently using my kid's phone as a hotspot just so I can try an get this dealt with. Beyond frustrating. It doesn't *actually* count as 24-7 support if NO ONE EVER ANSWERS THE PHONE. @xplore_ca - what happened!?

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  Sir Jerry J. Molnár (@BlackhawkJer) reported 10 minutes ago

  @xplore_ca You need to be a premium user in order to send private messages on this platform. I've contacted my credit card company to cancel payments to your company. I will no longer be needing your services.

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  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 13 minutes ago

  @xplore_ca Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. ~Can't wait until Roger's has the cable done for our area.

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  Gerard Cooke (@GerardCooke8) reported 13 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

• 
  Injured At Work (@WarMistweet) reported 16 minutes ago

  @xplore_ca Room for a tower for service at Attridge bus lines for South Cambridge?