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Xplore

Xplore Outage Report in Flatbush, Alberta

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Flatbush, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Flatbush, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Xplore

Xplore is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Dubbloseven
    Dubbloseven (@Dubbloseven) reported

    @xplornet Throttling and blocking my internet usage right now. hahaha. If you are reading this and an xplornet customer experiencing the same issue. Its not technical difficulties; tap that like/heart button. lol. :)

  • debEbanks
    Debbie EbanksSchlums (@debEbanks) reported

    @kimfullerton @XplornetES I was hoping the tech had improved, but alas. We have 4 internet services to get 300GB of data, with 3 people doing online school. @Xplornet came to fix the brand new satellite dish. 3 days later, there’s spotty service again!

  • sue_platts
    Sue Platts (@sue_platts) reported

    @Xplornet come on!!’ What the heck is going on 3rd time this week no internet & tomorrow more disruption to service.

  • alishalauraann
    Alisha Dickinson (@alishalauraann) reported

    Hey @Xplornet can you please go back to what you were doing last spring for your satellite customers? Some of us are still working from home because of this pandemic and not having enough accessible internet is a MAJOR issue.

  • SaraFromSussex
    Sara (@SaraFromSussex) reported

    Just heard from other villagers that I am not the only one experiencing issues this week. Many of us have been unplugging the damn routers and plugging them back in, as @Xplornet often advises to do when you call them with any internet issue.

  • atomgoodwin
    has the worst internet service (@atomgoodwin) reported

    @Xplornet why do I have NO internet service every night between 7 and 10 pm? Are you refunding me that down time?

  • brandon90053725
    brandon smith (@brandon90053725) reported

    @Xplornet instead of posting this garbage that no one cares about why don't you post about your infrastructure considering half of it is oversold probably more than half knowing you guys it would be nice to know whether you're upgrading **** that should have been upgraded several years ago

  • kevdevlyn
    Kevin Porter (@kevdevlyn) reported

    @Xplornet If they are lucky they might be a bit faster then dialup but I doubt it with your **** service.

  • j8_ozzie
    OzzieJ8 (@j8_ozzie) reported

    @Xplornet My wifi has been terrible lately, I can’t wait till starlink comes out, would rather pay $130 a month with speeds of 150mb down and 50 up with 20-40 ping instead of $110 a month for 2mb down and 2mb up and 80+ ping ive called support many times but there’s nothing they can do.

  • KetchesonDale
    Dale Ketcheson (@KetchesonDale) reported

    @MatthewPot Xplornet here has been down all week