Xplore Outage Report in Fort Macleod, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Macleod, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort Macleod and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Xplore
Xplore is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet Better hope those rural kids aren't trying to use a VoIP service and have you as their ISP or they won't be able to access the help phone either way.
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Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧
(@BrentHCameron) reported
The last 3 times I tweeted to @Xplornet about non-existent internet, I got a canned reply asking for details immediately the signal miraculously returned & with greater speed (for a little while) Assuming that I can repeat the pattern with this one...
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Hugh G Rekshun
(@ThirtyStone420) reported
@Xplornet You invest in your network? I would never have guessed since your service is an absolute dumpster fire on the best of days. 20yr customer. It’s ALWAYS been garbage. Can’t wait for Starlink.
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Fast Jeff
(@fastjeff) reported
@Xplornet How much traction you think you're going to get trying to pass off the same tower in 48 different pictures different times of the year? People know you're liars, lie about speeds, lie about unlimited data. Avoid xplornet, it's a terrible ISP.
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edward soosay
(@haywiredguy) reported
@Xplornet is the worst internet provider ever! Everyday it gets worse and worse! Absolutely sucks that I have no choice to use their crappy service! Anyone know of a better internet out there?
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In The Web
(@AnteupO) reported
@Xplornet sooo what's going on in northern AB? Why is internet down? Can't wait for @StarlinkPage, I'll finally be able to use the internet we pay for, and I won't have to use my phone data at home anymore! And no I don't want to sit on hold to be told it's my fault,
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edward soosay
(@haywiredguy) reported
@Xplornet is the absolute worst internet provider! I have been on hold for 45 minutes waiting for them to tell me they don't know why my speeds are slow. I'm assuming but still. Terrible customer service, terrible internet service, terrible company all over!
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Metal Wolf
(@m3t4lw01f) reported
@harrbca is your Xplornet working at all? My modem won't rejoin the network at all. Just cycles between connecting, joining network, and ... failing. Been this way since last night. If it does manage to connect it's so slow it's unusable. If I reboot it won't reconnect.
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Nick
(@Nick62289935) reported
@Xplornet Have you ever heard of providing the service you charge for? I know...it's a difficult concept to grasp, isn't it? It's far easier to take advantage of your customers and just keep saying "sorry"... #YourDaysAreNumbered #StarlinkForTheWin
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Metal Wolf
(@m3t4lw01f) reported
Another night of zero internet connectivity with @Xplornet. Won't reconnect at all. They did phone me today regarding my CCTS complaint. Have to see where that leads.