Xplore

Xplore Outage Report in Fort Macleod, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Fort Macleod, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort Macleod and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Fort Macleod, Alberta 01/16/2026 17:45

January 16: Problems at Xplore

Xplore is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SafetyCarm Carmella Steinke (@SafetyCarm) reported

    @erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.

  • MissElle1212 Miss_Elle (@MissElle1212) reported

    @Xplornet 24 hours later and let me guess…still diligently trying to restore service in Greater Napanee? That cut and paste response needs to be updated. Terrible.

  • HylohsFFA Hylohs (@HylohsFFA) reported

    @GMWald @Xplornet Same it’s unbelievable and garbage

  • AmiskAggie Rod Turner (@AmiskAggie) reported

    @MelissaRDowning Ours has gone down significantly and support is looking into why. Although it is still 8X faster than Xplornet, no spinning wheel of hell and voip is like a regular phone. Cell coverage has become non existent over the last 10 days too.

  • stam_andrea Andrea (@stam_andrea) reported

    @Xplornet how am I supposed to work from home when it’s going to take 17 days to have a technician come to my home to fix my internet?? Couldn’t be more disappointed with your service!

  • ruth_nabb R. Nabb (@ruth_nabb) reported

    @Xplornet Worst internet service EVER. Wow. 0.37 Mbps all evening. Rural Ontario is getting a very raw deal from you.

  • chalackd Dano (@chalackd) reported

    @Gudie Please god, tell me that this doesn't involve giving any money to Xplornet... Because that would be an absolute kick in the ***** to anyone who's struggling to get decent service...

  • nature_backpack Nature’s Backpack (@nature_backpack) reported

    @Xplornet I have called, even with a discount, it is still expensive for the slow service.

  • TomCrinstam 🇨🇦 Tom Crinstam 🇨🇦 (@TomCrinstam) reported

    wants to help us out by donating a unit, it will likely be through Xplornet as we just can't afford anything else. Once that happens, I hope to add some live feed nature cams around the property.

  • rachellerob Rachelle Robicheau (@rachellerob) reported

    Been trying to cancel my @Xplornet internet for two weeks and haven't had any confirmation of cancelation. Very frustrating...