Xplore

Xplore Outage Report in Fort McMurray, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Fort McMurray, Alberta 11/17/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • luvlambs Marion Greveling (@luvlambs) reported

    Tech support offers to give me 6 mths of warranty coverage free, but if I cancel service before 1 yr I have to buy out for $45. @Xplornet

  • KneehillCounty Kneehill County (@KneehillCounty) reported

    Feb 9 Council: Council directs administration to provide a letter of support for Xplornet regarding their application to the Universal Broadband Fund.

  • MIchelleP8844 Whatever (@MIchelleP8844) reported

    So @Xplornet goes from crap service to no service. Got an email from Starlink the other day. Going to check it out now.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @ztlaidlaw @Xplornet I just power cycled their equipment and increased my speeds 10x! Too bad that's still 8x slower than it should be.

  • ehrinf Ehrin Frid (@ehrinf) reported

    @MaizeingPete @Xplornet It’s never been that low. But I think I’ll be shooting

  • Frenchman212 Frenchman (@Frenchman212) reported

    @partspaul @Xplornet Wait till you go disconnect the @Xplornet that will be the next horrible experience. They want you to return the modem and radio, pay $125 uninstall fee if you don’t wanna do it yourself. Oh and they’re gonna keep charging you until they receive the hardware.

  • Saittech89 Saittech (@Saittech89) reported

    @Xplornet sucks, can't even watch a YouTube video on 240p without it buffering every 20 seconds.

  • Jaina_Solo_85 ☯️Jaina Sedai💛#KHive ⚖️#JusticeForBreonnaTaylor (@Jaina_Solo_85) reported

    I worked for years as a Cust Svc Rep in a call center. I'm not sure I've ever heard of customer service as poor as we've received from @Xplornet. If you still feel we are not worth your time, I will be calling on Wednesday to end our relationship. Thank you. Have a good day

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet If you're in Leavitt, it would be recommended that you "leave it" to any other ISP to supply you with internet service. That pun is better than Xplornet's service.

  • ze1ium zelium (@ze1ium) reported

    @Xplornet **** you, fuckfuck you i hate you **** you i now have starlink its better, **** you you suck so much **** you suck **** you