Xplore

Xplore Outage Report in Fort McMurray, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Fort McMurray, Alberta 10/15/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Kester1990 Lennox Harrison (@Kester1990) reported

    @GMWald @Xplornet It WAS great service back when it was CCI WIRELESS.

  • wheelerreborn The Quadfather ♿ (@wheelerreborn) reported

    I'm really getting sick and tired of the wind and rain knocking out the internet at work. @Xplornet get your **** together... your service sucks and is making my job even harder.

  • SeanStefan Sean Stefan (@SeanStefan) reported

    @Spicoli11 Cost me $900 to get the hardware, then $140/month. I was paying $130/month for Xplornet LTE, so the monthly isn’t too bad, just heavy up front.

  • IainReid10 Iain Reid (@IainReid10) reported

    So happy to have made the switch to @The_Vianet fibre internet. Goodbye @Xplornet - we will not miss your incredibly slow speeds and poor technical support.

  • FrankReardon1 𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    It must be raining 🌧 in #Iqaluit #Nunavut because @Xplornet is not working JUN.13.2022

  • lmn071966 🇨🇦 (@lmn071966) reported

    @Xplornet Hi I contacted support, they are sending a service man. Thanks for your quick response.

  • saskiaages Pip (@saskiaages) reported

    @Xplornet Within a week AGAIN xplornet is down. After AGAIN paying good money for a tech to fix their OWN equipment. Has anyone, a single household got one ONE good story of xplornet service??

  • jchliboyko Jim C 🇺🇦 (@jchliboyko) reported

    Hey @xplornet, maybe hire a second bloody employee. I’ve come in to Virgin to get my phone off your service, which I never signed up for in the first place. We’re on our fourth f**king hour of this. Smarten up. #xplornet

  • mrrgteacher Mr. Restoule General (@mrrgteacher) reported

    Anyone else’s @Xplornet been down all weekend???

  • MadsTS Mads Sandbakken (@MadsTS) reported

    Still can't come over we have access to zero providers that offer unlimited internet in Nunavut. @Xplornet I have paid tens of thousands while being a loyal customer. Never any meaningful offerings, never any meaningful breaks.