Xplore

Xplore Outage Report in Fort McMurray, Alberta

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The latest reports from users having issues in Fort McMurray come from postal codes T9K.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Fort McMurray, Alberta 02/17/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Xplore outage reports came from the following cities: Fort McMurray.

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City Problem Type Report Time
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray Internet
CanadaFort McMurray E-mail
CanadaFort McMurray E-mail

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @olblue81 @Xplornet Average speedtest results are 6mbps over the last six months. Average results in the middle of the night (15mbps+) skew that number up, and during the day (2mbps) skew it down. Package speed is 25mbps.

  • CAWguy J.L. 1285 (@CAWguy) reported

    @JesseBrown @sula_greene Yeah, it was awesome when Xplornet purchased our local, rural ISP, then promptly shut it down leaving us with nothing.

  • bookaholic36 TaniaL (@bookaholic36) reported

    @JesseBrown @sula_greene In some rural areas, xplornet won’t even add any new customers (who have no alternatives) because they chose not to upgrade their service. Unreal.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Up to, poor guy doesn't even know he's straight up getting lied to. The xplornet customers should start paying "up to" 100% of our bills.

  • AAurora8911 AutumnAurora8911 (@AAurora8911) reported

    @waylan_deith @Xplornet I’ve never gotten faster then 2mbps EVER even on my best days

  • SWestyyyy13 Stephanie West (@SWestyyyy13) reported

    @Xplornet Your customer service is the worst. Technicians came to the house and "fixed" our internet. IT STILL DOESN'T WORK. Now we have to open a new case despite your technicians not doing their job the first time?!

  • onetwothreemike onetwothreemike (@onetwothreemike) reported

    @i_like_soup_ @bootscootnbouji @Xplornet I can't find the laugh button. Seriously. Xplornet sucks and only morons praise them.

  • jamesbergeron James Bergeron (@jamesbergeron) reported

    @Xplornet have you changed the throttling policies? I seem to be locked at 3.5Mbps now, like every speed test no matter what time of day is exactly 3.5. My signal has not changed from when I was getting 20ish a few days ago.

  • solar_chicken Trent Sundgaard (@solar_chicken) reported

    @olblue81 @Xplornet I have CCI, which is indirectly Xplorenet. I get what I pay for 30/2Mbps. DYK -Xplorenet sold to StonePeak - US based corp. No longer Cdn company. Rural broadband in Canada is no longer a Cdn solution.

  • Shinzah321 Sean Powless (@Shinzah321) reported

    @kevdevlyn @Xplornet I'm so angry that Starlink isn't functional here yet. I imagine the CRTC or some other government arm will totally **** us on it, like they do everything else. Including not allowing unlimited data phone plans and stifling infrastructure expansion. I live in SOUTHERN ONTARIO.