Xplore Outage Report in Fort McMurray, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (79%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Ernest
(@nielsernest) reported
@Xplornet Tried that several times already. Same pathetic excuse each time: too much network congestion. Don't sell more subscriptions than you can handle. #xplornet #poorservice
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shaun hansford
(@ShaunHansford) reported
@Xplornet Any plans on upgrading services in prairie provinces? Speeds are painfully slow at peak times
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Kenneth J. Kavanagh
(@KenJKavanagh) reported
On Day 7 by some quirk, internet worked but gone again this morning of Day 8. Warning re @Xplornet Their sales pitch of good service is a lie! 13 days 4 a service call is unacceptable.
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Maureen Parent
(@MaureenParent7) reported
@sharonhoyes @Xplornet I was told by a third party installer that I will never receive the 50 mbps that I am paying for so I should drop it down to 25 mbps. On the upside we got our new router and installed it last night. Hopefully they helps. :)
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Lomaxcat
(@VoosieVooters) reported
@Xplornet @lammy9661 You seem to love to review accounts. My service has been out - completely - for over 4 weeks now and I can't get any updates other than the same "we are investigating" that I heard day one.
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Luke Munro
(@_lukemunro) reported
@Xplornet @Xplornet Please give a reason why your towers randomly cut internet (or slow it down to a halt). I've only been a customer for a month and my speeds have gone down twice to where the internet is unusable. I'm paying for your highest speed plan. This shouldn't happen.
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ŞØŅÎČ.ĘXÊ
(@SONIC_DOT_EXE) reported
If you live in Canada and are moving and there's only one choice for a wifi provider called Xplornet don't get it. I've had it for a year and they promise good service (which is a ******* lie) DO NOT GET IT. It is very slow and if there is more than one thing on it goes ******.
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Lomaxcat
(@VoosieVooters) reported
@Xplornet Maybe you could find the time to fix the Thorpe tower? No signal at all for over FOUR weeks now and no updates or explanation from Xplornet. No response via email/Twitter/phone. Not acceptable.
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Chad Peters
(@cpwcsk) reported
@Kotyjo Starlink is life changing. Updates don't take 2 days and destroy your data cap. Xplornet is one of the worst providers out there.
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LEW
(@Trvlrgirl64) reported
@Xplornet Please let me know if there is a problem with the Ste Genevieve tower in Manitoba. I have no connection. I also do not have 43 mins+ to hold on the phone. In the interest of better Customer Service, please consider updating your website with Issues and Outages.