Xplore

Xplore Outage Report in Fort McMurray, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Fort McMurray, Alberta 12/13/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jsjlivestock James Jasper (@jsjlivestock) reported

    @RobScarthCattle @Xplornet Good to know. I wonder how many signatures a guy would need to get it down #21 to Hartney.

  • pdcarts Peter Carter (@pdcarts) reported

    @V10Greg @Xplornet Been out for n Selwyn since yesterday too as well..was hoping to wake up to a functioning service this morning :/

  • ellenrhudson Ellen 🦋 (@ellenrhudson) reported

    @Xplornet My connection is now not consistent at all. Unless being bad during sensible hours is consistent.

  • jsjlivestock James Jasper (@jsjlivestock) reported

    @scott_perkin @Xplornet They told me the problem was I wasn't using their rotor. I am now!!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet @liohn Yeah, but they're busy serving unhappy customers, so be prepared to wait on hold for four hours. Instead, bait and switch. Call to say you're interested in signing up, then after they put you right through, tell them "just kidding, cancel it!"

  • liohn Liohn (@liohn) reported

    @Xplornet I want to cancel my service. Can I do this by email, or do I have to wait on hold?

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    Anyone else have trouble opening a Google doc on their internet? I love my @Xplornet I get to have a 20 job turn into 1.5 hours. Yeah Me. @SpaceXStarlink please hurry. Work from home they said. Good friggin luck with that.

  • scott_perkin Scott Perkin🚜🌾🌱🌻🐂🍻 (@scott_perkin) reported

    @jsjlivestock @Xplornet I’ve never had a Xplornet router

  • manyra Keri-Anne Lawton (@manyra) reported

    @Mel_Deydey @CCI_Wireless @Xplornet I’ve had them out but they couldn’t find a signal.

  • RobScarthCattle Rob Gilliland (@RobScarthCattle) reported

    @jsjlivestock @Xplornet Their customer service sucked when we had them. Had Netset with no complaints, and then Xplornet took them over. Reliability and service went way downhill. But the bullet and installed RFNow fibre optic. Absolutely love it.