Xplore Outage Report in Fort McMurray, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Derek McLean
(@dmclean82) reported
@xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.
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Brent Hicks
(@simonthedog924) reported
@xplore_ca why is the service so terrible all of a sudden????
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Ryan Morey
(@RyanMor83438655) reported
@xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?
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🇨🇦Matthew Dunn🇨🇦
(@the905arts) reported
@xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!
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Palliser Triangle Ag Project
(@KKoolyk) reported
@BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)
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Onkwehonwe Organics
(@OnkwehonweHerbs) reported
@xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!
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AtomicHydra
(@atomic_hydra) reported
@xplore_ca Welll its been great I hope you guys can do some more Xploring for your internet and find better places for the towers you put up. Currently it is OFF peak time for me, according to customer service. Still bad laggy internet. Ive had ALL your available packages and no difference.
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Trevor Gill
(@gill_tv) reported
@xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?
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AtomicHydra
(@atomic_hydra) reported
@xplore_ca Games=Unplayable watching streams in any decent quality is non existent Streaming or uploading of any kind is non existent I will certainly lose my job because of this companies bad internet. Uploading files for work is a nightmare Video calls cant hear me because im a robot.
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🇨🇦Dave Nussbaumer
(@DaveNuss17) reported
from
Yorkton, Saskatchewan
@OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!