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Xplore

Xplore Outage Report in Fort McMurray, Alberta

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • therealcpr83
    Christopher Rogers (@therealcpr83) reported

    @Xplornet Garbage in, garbage out. The Xplornet way.

  • gfidd
    gfidd (@gfidd) reported

    @Xplornet HAHAHAHAH. Must be a staff member. Because I was with them for 4 years and it was utter bs for 3.5 of those. Oversold crap. Not upfront about how debilitating their ITMP is. Not upfront about their ITMP at all.

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet Imagine being an angry xplornet customer just hoping some company out there will help take some of the pressure off making bills during these times. Then there's xplornet trying to be the next social network by posting whatever link they think will make them seem like they care.

  • cdnbeer
    Cody Lobreau (@cdnbeer) reported

    @Precision_Jason My parents are in process of moving so they have no desire to look into it. They thought about fiber until they saw that it was $100/month. I just shrug whenever they have issues w timing out. I hope Starlink takes lots of Xplornet's customers (but hope for more rural fiber)

  • PEIPolNews
    PEI POLITICAL DISCUSSION (@PEIPolNews) reported

    @DarcieLanthier @hannahbethbell Lack of Internet access, acceptable internet access, is the problem. We need better than LTE and crap Xplornet. Half this province is rural residents. The piecemeal initiatives they are doing now is not acceptable.

  • webby3333
    paul webber (@webby3333) reported

    @Xplornet this is getting beyond ridiculous.... I can’t even open emails with your crap service... what seems to be the issue with your service in rural Branford... when should I expect you to “resolve” the issue this time

  • LNahuliak
    Larissa Nahuliak (@LNahuliak) reported

    @Xplornet the year is 2020, the technology that exists in this era should allow for better service than what we currently receive. This is absolutely ridiculous, frustrating and how are my children to remote learn with this horrible internet.

  • fawfulll
    🦆aaaaaaaaaaaaaaaaaaaaOW (@fawfulll) reported

    @YBN_geno @Xplornet deserved lol try not being stupid

  • mcmoo179
    Brian (@mcmoo179) reported

    @Xplornet Thx, after 4 calls, 4 different reasons, 4 surveys , 0 resolution, 0 follow ups, I'm in the process of moving on from a company that can't follow their core values @SucksXplornet @XplornetUsers #crtc #xplornet

  • lewisbron
    Lewis (@lewisbron) reported

    It’s embarrassing how **** your internet is @Xplornet