Xplore Outage Report in Fort McMurray, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Fort McMurray come from postal codes T9K.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Fort McMurray, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Xplore
Xplore is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (74%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (5%)
-
TV (%)
-
Phone (%)
Live Outage Map Near Fort McMurray, Alberta
The most recent Xplore outage reports came from the following cities: Fort McMurray.
| City | Problem Type | Report Time |
|---|---|---|
 Fort McMurray |
Internet | |
| Fort McMurray |
Internet | |
| Fort McMurray |
Internet | |
| Fort McMurray |
||
| Fort McMurray |
||
| Fort McMurray |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧
(@BrentHCameron) reported
@Xplornet wonders why I don't call their 1-800 # for help. Because it's useless. I get better results when I tweet that I have 0 internet and will have to work remotely for 8 hrs off my cell data - like today! Vicinity of Godfrey, ON needs fixing!!!
-
Scott
(@NFSSmith) reported
Just now got an @Xplornet heads-up about an extended maintenance period that could take my home service down between 8AM & 10PM tomorrow... #ShortNotice sucks, btw, especially with a lot of people still working & schooling from home. #BadTiming
-
Sunny Pablo
(@PabloOfficer) reported
@Xplornet Your not Gona get 50 mbits you will barely get 1 I live right next to the tower and I still have crap service
-
Metal Wolf
(@m3t4lw01f) reported
So there's a storm set to hit tonight that's likely going to delay my Starlink by a day. I'm going to blame Xplornet for this. If they think it's reasonable to charge me for their complete inability to provide the contracted service, then I can think this is reasonable as well.
-
Nep
(@Nep03034037) reported
@Xplornet again.. 120 bucks a month for Internet that doesn't work half the damn time like legit wtf is it thats making it so bad and when I call its because of the weather????? Please actually tell me what u guys are doing with my money and many others??
-
Barry Fearnley rancher, soil farmer
(@fromthegoatbarn) reported
from
Lac Ste. Anne County, Alberta
Hey @Xplornet can you explain to me why you continue to advertise and sell internet access at a 25Mbps level but can't provide a consistent service of over 8? Honestly, if you needed 25Mbps to deliver our bill you would probably figure out how to do it. If you want payment for
-
Fast Jeff
(@fastjeff) reported
@Xplornet Anybody wonder if xplornet look at places like these and reach out to their customers to help them find better data plans? Or wait until they owe so much then move in to make sure they can keep those accounts under their thumb? Xplornet doesn't care about these people.
-
Prairie Hoarder
(@HoarderPrairie) reported
@Xplornet So,...how does that help me in Rosetown Sk area? This tweet is being powered by SaskTel...because your "service" has been down for over 24 hours. Again. 1-2 mbs on a 25 mbs plan? (when it works). Trash! Hello @elonmusk You've got a Shiny new Customer..waiting NOT to be lied to.
-
Metal Wolf
(@m3t4lw01f) reported
@harrbca Meanwhile I can't even perform a speed test on Xplornet. Just fails. Netflix is currently having trouble keeping a single stream going on low quality without buffering.
-
WaveDirect
(@WaveDirect1) reported
@kirchho @TKC_1233 @Xplornet We're sorry to hear about your connection issues! We'd like to help in whatever way we can. Please contact our technical support team at (519) 737-9283 for live troubleshooting.