Xplore

Xplore Outage Report in Fort McMurray, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort McMurray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Fort McMurray, Alberta 12/13/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fishingwicked OfftheGrid (@fishingwicked) reported

    @TELUS has the worst service available. Crappy Xplornet looks like a dream compared to the bandwidth that has been oversold to the point that cellular doesn't work. Tin cans & string would work as well to contact my family. @TELUSsupport says they won't care til competition hits!

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    @Xplornet Things are resolved. The contractor was able to explain the problem and resolve it. Your CSRs were not able to adequately provide an explanation. It was apparent that they were unaware of what was happening in the field. You communication to clients was poor. /1

  • antonio2435_ Anthony (@antonio2435_) reported

    @Xplornet Yeah I know but your satellite service doesn't offer unlimited download, which is mandatory for my household

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    So I have @Xplornet for internet access in @PECOntario just outside of Wellington. For the past few days download speed is usually less than 1mbps. Obviously no work or Netflix. Currently it's 0.26. I put in a call to customer service. The CSR tells me there is a problem at /1

  • JoeJamesPop Joe James 🍦 (@JoeJamesPop) reported

    Damn you @Xplornet internet connection!! Trying to watch @disneyplus and a slow connection is one thing, but now an actual outage!! Three days in a row now!!!

  • tobaboy Chris Morrison (@tobaboy) reported

    @Xplornet I called in twice yesterday, the first lady told me that you did not have service in Clandeboye, MB. The second lady told me you had service but were not accepting new customers in the area.

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @Theangryleaf1 @Xplornet We ditched xplornet a couple of weeks ago at our cottage. The past year during the pandemic when we needed to work & study from home, we couldn’t spend much time at the cottage cuz xplornet hardly worked & was too slow. Now we pay less & have a fast reliable isp.

  • davinalytle Davina Lytle (@davinalytle) reported

    Sorry, #TwitterFamily, I'm still having huge issues with my internet...it's there and then it's gone... 😟 They sent out a service guy again today, but he couldn't do anything. Now they're telling me it will be sometime next week before they can try to fix it. @xplornet

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @MrStache9 As well, we’ve had to over over $100 per month for 50GBS of ****-*** Xplornet satellite internet because there’s nothing else. And it doesn’t even work.

  • Theangryleaf1 Vick Raive (@Theangryleaf1) reported

    @Xplornet so if you only give us 5% of the service your promise in our contract does that mean I only have to pay 5% off my bill? Or should all your executives be put in prison for fraud and extortion?