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Xplore

Xplore Outage Report in Frankford, Ontario

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Frankford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • carloalbino
    Carlo Albino (@carloalbino) reported

    @Xplornet is there a schedule to the technical support phone line? I haven't been able to reach anyone after 1.5 hours and counting

  • MilhaPasit
    Milha (@MilhaPasit) reported

    @Xplornet I've spent way too much time and energy getting "assistance" repeatedly calling. Speaking to someone doesn't help when lies keep changing every time and nothing ever gets resolved. It only causes more stress and wastes time until another #fraudulent payment comes out. #Scam

  • nmcintyre1986
    Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet I’m sorry that’s not acceptable. I pay for an internet service you offer, I expect to get at least close to the advertised speeds more often than not. This has not been the case at all. Limit customer sales if your network can’t handle the load.

  • stockyrds
    Stockyrds (@stockyrds) reported

    @StephenRLee @Xplornet Wish i could say the same but since they bought cci our service goes out more then ever

  • nmcintyre1986
    Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And my internet is out again. Im not calling tech support for a fourth time. Fix it

  • dreaming_high
    HRC (@dreaming_high) reported

    @Xplornet have had incredibly bad reception this last year, especially in the last few months-have been told our tower is down, refuse to exchange equipment- get told by techs to email and vice versa- SK rural- who do I switch to for an internet provider?

  • GerardCooke8
    Gerard Cooke (@GerardCooke8) reported

    @StephenRLee @Xplornet I give them a minus now until they fix the Pugwash, NS tower. I have talked about 20 people out of buying their service out here as it suck’s especially at nights and on weekends when the signal goes from 30 download to 1

  • djskoden
    skoden (@djskoden) reported

    @Xplornet i live in rural ontario have xplornet but don’t have good service please please please upgrade more towers

  • CowInverted
    InvertedCow (@CowInverted) reported

    @Xplornet If you are using Xplornet service your download should be done in time for Christmas 2022.

  • KarenCkbaxter
    Karen Baxter (@KarenCkbaxter) reported

    @Xplornet this is BS. If you would listen to your customers when they tell you that there is a problem with YOUR TOWER instead of giving us the run around saying it’s our equipment.