Xplore

Xplore Outage Report in Frankford, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Frankford, Ontario 01/23/2026 02:45

January 23: Problems at Xplore

Xplore is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frankford, Ontario

The most recent Xplore outage reports came from the following cities: Stirling.

Loading map, please wait...
City Problem Type Report Time
CanadaStirling Wi-fi
CanadaCampbellford Wi-fi
CanadaVictoria Internet
CanadaFrankford Internet
CanadaCampbellford Internet
CanadaCampbellford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet u not photographers, u stupid ********.

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @Xplornet 17+ hours of tech support and 2 visits and you’ve made a choice to not help me, we both know you can, you just won’t. Worse? Your employee confirmed it was done for his personal system... yet for me? No way! @APLenehan how can your company allow this unfair treatment?

  • Dubbloseven Dubbloseven (@Dubbloseven) reported

    @xplornet stop throttling beyond what Canadian law allows & lying to customers/Canadians. Its not their router, infrastructure, customers PC, the tower, oversold network. Its deliberately being slowed, throttled& traffic management. Why sell more when u get away with selling less

  • wgcgreens_brad Brad Hutchinson (@wgcgreens_brad) reported

    @jaydotseedot @Activision We live out in the country on a lake with really bad internet from #xplornet with a 50 gig monthly cap. It’s the best we can get. If I had have known it would require 200gig update on a brand new game I never would have gotten it. Frankly I hate the new systems

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Oh look, xplornet marketing team managed to find something else to point at, really putting in that holiday overtime. Xplornet is a terrible ISP.

  • AAurora8911 AutumnAurora8911 (@AAurora8911) reported

    @Xplornet Put one between colchester and Kingsville please. My kids cannot do their online schooling (it’s the ONLY option at the moment) because our internet is too slow 1mbps at best. $140 a month is criminal. Currently a complete outage had to use all my data to video chat my loved ones

  • Charles96209000 Charles (@Charles96209000) reported

    @Xplornet Sold me on a 50mb/1mb unlimited packaged I cancelled within two weeks because my avg speed was around the same as my 10mb/1mb DSL connection. Calling support twice revealed they OVER SOLD the tower even after the install guy said it had a solid connection. Kemptville, ON area.

  • karmadashepherd Len and puppy Karma. (@karmadashepherd) reported

    @JamesMoore_org Please fix xplornet its a company that doesn't listen to the consumers, riddled by issues and incompetence

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Explosion in Nashville takes out major infrastructure for AT&T customer, affecting Internet access. Still better access and speeds than @Xplornet. GG, @APLenehan. Your company is literally worse than a company who just got blown up.

  • BandellJim Jim Bandell (@BandellJim) reported

    @Xplornet worst customer service!!!! Done. Changing providers!