Xplore

Xplore Outage Report in Gananoque, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gananoque, Ontario 12/18/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MIchelleP8844 DingDongTheRatIsDead (@MIchelleP8844) reported

    @Xplornet Are you having trouble in Flamborough this morning. My internet service is more horrible than usual.

  • FeministHousew1 IdRatherBeBaked (@FeministHousew1) reported

    @Xplornet Yah I've been doing that for 3 YEARS!!! And guess what! My internet still doesn't work, no one will help and the company won't send a technician to fix it! So what does a person do when the company they PAY for a service doesn't provide the service or assistance????

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Took this long to upload using your service I assume?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet, you post about your service upgrades but the majority of people I've spoken to had experiences that mirror my own: slow and unreliable service and long wait times for phone support only to be told "restart it" and when then doesn't work, schedule a tech for days later.

  • KMal_T8N Kevin Malinowski AB expat in ON, involved in both (@KMal_T8N) reported

    @Marcus24576385 @elonmusk @vincent13031925 Lots of cell phone providers give you a free or discounted cell phone. They make their money on the service. Same with ISP's. I paid nothing for my original satellite dish from Xplornet.

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @Xplornet @HoodedGamer8 I spent 45 minutes on the phone with service because my internet wasn’t working. Twice they told me it was me. When I insisted that there isn’t a problem from my side they took another 25 minutes putting me on hold just to come back and say the problem was on their end. 1/2

  • hullcitydave dave jupp (@hullcitydave) reported

    Once again Xplornet you have let me down!! Missed both the disallowed goal and the Spurs goal!!. Rural internet my ***! #xplornetsucks

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Mark_Goldberg @Xplornet By far the worst provider in the history of the internet. It’s 2021, why am I still having to deal with dial up speeds?? Oh right. Because Xplornet oversells towers and then throttles their speed to make up for it.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @gmattthews77 @Xplornet I have not heard of anyone around here getting better service from upgrading with Xplornet, just a bigger bill each month. Xplornet keeps sending out the adverts and emails on a daily basis though, trying to convince people.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @clothmuffin @Xplornet As an ex-Xplornet victim myself, I was warned that "Starlink is a beta service and may not live up to your expectations". Just popping in to say that it's been fantastic compared to Xplornet. Speeds that are actually usable and a lot more stable. I didn't hesitate to cancel.