Xplore

Xplore Outage Report in Gananoque, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gananoque, Ontario 03/08/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • walterrobinson Walter Robinson 🇨🇦 (@walterrobinson) reported

    @SteveClarkPC Mr. Clark, what about your constituents who are WFH but can't get reliable internet service from @Xplornet -- they could lose their jobs, their university age kids are losing semesters and your government has contracted with/promoted this company. #onpoli

  • JackieM_7 Jaclyn Mackenzie (@JackieM_7) reported

    @Xplornet hi. Please train your staff to let clients who want to leave go instead of coercing them into making bad decisions for themselves. When I was leaving a horrid, abusive relationship I was apparently talked into putting an account I knew I would NEVER need again on hold..

  • SWestyyyy13 Stephanie West (@SWestyyyy13) reported

    @Xplornet We have not had internet for the past 3 days! Why will you not send a technician to fix it?! Horrible service

  • JackieM_7 Jaclyn Mackenzie (@JackieM_7) reported

    @Xplornet as opposed to your staff simply cancelling it. I literally was not in my right mind and my distress was easy for anyone to read. Since this happened, you resumed my "service" at an address that is no longer inhabited by anyone. You sent me bills for ZERO usage. And when

  • Kevy10617 KevyM (@Kevy10617) reported

    Been an @Xplornet satellite customer for 8 yrs. I cannot wait to drop you like a bad habit when @SpaceXStarlink becomes available!!!!!!!

  • drussell1983 DRJ 🇨🇦 (@drussell1983) reported

    @Xplornet can you please fix your connection issues. My daughter can't even do her home schooling because my connection won't stay active for more than 15 minutes at a time. Your support said there's nothing they can do. Everything was fine up until Dec 21st. What happened?

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet At one end is a pot of gold for Xplornet, and at the other end is lies and poor service for it's customers.

  • solar_chicken Trent Sundgaard (@solar_chicken) reported

    @olblue81 @Xplornet I have CCI, which is indirectly Xplorenet. I get what I pay for 30/2Mbps. DYK -Xplorenet sold to StonePeak - US based corp. No longer Cdn company. Rural broadband in Canada is no longer a Cdn solution.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @jamesbergeron @Xplornet Man, I must be *lucky* then, and if I'm lucky I feel really bad for people with worse service than I'm currently getting. Last night we couldn't even watch TV. If my kids were to move to online school, they'd be screwed. This ain't right, at any rate.

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Not like they can reach their patients using your horrible service.