Xplore

Xplore Outage Report in Gananoque, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gananoque, Ontario 11/18/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • djskoden skoden (@djskoden) reported

    @Xplornet i live in rural ontario have xplornet but don’t have good service please please please upgrade more towers

  • CarlynServices Lynne/CarlynServices (@CarlynServices) reported from Gravenhurst, Ontario

    @Xplornet Could you maybe update your twitter feed with what is happening with your service. I haven’t been able to get wifi in Gravenhurst since last night. I understand there are weather conditions, but a little update would be nice.

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet If you are using Xplornet service your download should be done in time for Christmas 2022.

  • dreaming_high HRC (@dreaming_high) reported

    @Xplornet I have called in to your service and wasted so much of my valuable time on MANY occasions- none of which are resolved. My neighbours have left xplornet because of the same reason- this is a PR stunt acting like you will fix this- paying the Bills, 25% of the time works

  • staceyajaeger Stacey Jaeger (@staceyajaeger) reported

    It’s 12am SE Calgary. #xplornet is down again. It seems to be a ritual for every night. I have only been back with them for 2 weeks and it brings back all the memories of why I left them 3 years ago.

  • MilhaPasit Milha (@MilhaPasit) reported

    Snowed in, can't afford snow removal because I can't even afford food, heat, bills, meds, water, other basics. On top of it all my place was robbed and then Xplornet wrongfully took $ from me again and won't help me resolve it. I need to see my dr but can't get out. I hate this!

  • PrincipalSmart Michelle Smart (@PrincipalSmart) reported

    @Xplornet once again we have no service? Anything going on in the Estevan SK area besides no internet service?

  • MilhaPasit Milha (@MilhaPasit) reported

    Imagine only having a tiny fraction of what is actually needed for survival and then having it stolen by a scam company that refuses to be accountable. **** Xplornet! I have enough stress without wasting all my time contacting them repeatedly only to get nowhere. Never use them!

  • JordanKennard13 Jordan Kennard (@JordanKennard13) reported

    @Xplornet Everytime we call it's the same story. Oh you're signal looks great, I don't see why it disconnects so much blah blah blah. You're tech agents are either not very smart or don't do their job one or the other. Who wants to sit on hold for hours just to be told oh there's nothing

  • KarenCkbaxter Karen Baxter (@KarenCkbaxter) reported

    @Xplornet this is BS. If you would listen to your customers when they tell you that there is a problem with YOUR TOWER instead of giving us the run around saying it’s our equipment.