Xplore

Xplore Outage Report in Gananoque, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gananoque, Ontario 12/31/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • 345dub1 Xepher (@345dub1) reported

    @Xplornet Your internet is down horrible. We only get a tenth of what we are supposed to get, and I can't even play a simple 5 minute game of Destiny. You better update your service soon with higher speeds, and lower latency. Starlink will put you guys out of business in a second

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet my problems started when your garbage monopoly bought out the only valid competition and forced me to return to being your customer. And yes I have shared that opinion with the people who want you to mis manage the unused firberoptics 5 km from my house.

  • davinalytle Davina Lytle (@davinalytle) reported

    So @xplornet called me with a "solution," are you ready to hear it? They can't give me access to the internet 24/7, or an upload speed of more than .879 MB per second (when it does work), but they're giving me a small credit on my bill for the next three months. 🤨

  • _brittwilson bew (@_brittwilson) reported

    I feel so bad for people who work for @Xplornet. It’s gotta be the worst service provider

  • imkice Roy Grosfield (@imkice) reported

    @DaveNuss17 @Kotyjo Xplornet was complete unreliable garbage for years. I don’t miss them. #dialUpSpeeds

  • jnnbltr JeanineBB (@jnnbltr) reported

    @Xplornet It would be SO nice if you invested more in customer service so there wasn't such an enormous wait every time that it's needed to call in for some help. The last 2 recent times I had to call in because our tower quit working it was between 40 minutes and over an hour waiting :/

  • botterillsales Todd Botterill (@botterillsales) reported

    @SilverStarAg @StarlinkPage We should start a support group lol, waiting after sending a deposit, can't wait to boot xplornet

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Xplornet How about you get the customer you just hooked up to report back in a couple of months with the actual speeds they are 'enjoying.'

  • ErinSchettler Erin Schettler (@ErinSchettler) reported

    @Xplornet You’ve done that before, didn’t fix a thing!

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    @agrifleming @Xplornet We were ok till about 2 weeks ago. Upload speed doubled, but download speed totally dropped. I've talked to three tech supports and told three different answers. Latency apparently is a problem and someone was suppose to call last week to come out...still waiting...