Xplore Outage Report in Gananoque, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Gananoque, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Gananoque, Ontario
Latest outage, problems and issue reports in Gananoque and nearby locations:
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Lucas
(@LucasTGreen) reported
from
Leeds and the Thousand Islands, Ontario
@Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies
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John Loewen
(@logitechor) reported
from
Leeds and the Thousand Islands, Ontario
@androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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vons❤️🔥
(@yvonnewithswag) reported
@Xplornet guys. my boyfriend is having a tough time. please help him he can’t do anything in his house he’s stuck with trashy *** internet all day long. i’m sick of hearing him complain all day. please help me
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Rob - Every child matters.
(@robdeutschmann) reported
@Xplornet Things are resolved. The contractor was able to explain the problem and resolve it. Your CSRs were not able to adequately provide an explanation. It was apparent that they were unaware of what was happening in the field. You communication to clients was poor. /1
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Trainer Gloria 🇨🇦 I❤️🇮🇱
(@TrainerGloria) reported
@Theangryleaf1 @Xplornet We ditched xplornet a couple of weeks ago at our cottage. The past year during the pandemic when we needed to work & study from home, we couldn’t spend much time at the cottage cuz xplornet hardly worked & was too slow. Now we pay less & have a fast reliable isp.
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Danny Jardine
(@DanielJardine) reported
My worst customer experience to date today with @Xplornet 2+ hours on the phone and 6 representatives and my issue is not solved yet!
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Chris Morrison
(@tobaboy) reported
@Xplornet I called in twice yesterday, the first lady told me that you did not have service in Clandeboye, MB. The second lady told me you had service but were not accepting new customers in the area.
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OfftheGrid
(@fishingwicked) reported
@TELUS has the worst service available. Crappy Xplornet looks like a dream compared to the bandwidth that has been oversold to the point that cellular doesn't work. Tin cans & string would work as well to contact my family. @TELUSsupport says they won't care til competition hits!
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ɹʎƆ uoɯɐƎ
(@EamonCyr) reported
Been trying to watch YouTube for like a week but @Xplornet is just hot garbage, not to mention they still charge an arm and leg for data services that are capped. In 2021. Can't wait to get rid of this **** ISP.
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Rob - Every child matters.
(@robdeutschmann) reported
read those as much as the next person so I accept what the @Xplornet CSR is telling me. So I have to purchase a one year service agreement at about $7 a month but the first 6 months are free. So a work order has gone out and I am waiting to speak with the contractor. In the /5
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Rob - Every child matters.
(@robdeutschmann) reported
So I have @Xplornet for internet access in @PECOntario just outside of Wellington. For the past few days download speed is usually less than 1mbps. Obviously no work or Netflix. Currently it's 0.26. I put in a call to customer service. The CSR tells me there is a problem at /1
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Stan Wendt
(@stanwendt) reported
@Xplornet while I recognize I live in a rural PEI community I at least expect consistent reliable internet service. Which is not at all what I am getting. I pay for 50Mb speeds and basically NEVER get that speed. What I do get are 1,000MS ping and 10-22Mb. Time to switch to Bell!