Xplore outages and service status in Gananoque, Ontario

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gananoque, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

• 
  John Loewen (@logitechor) reported 2 minutes ago from Leeds and the Thousand Islands, Ontario

  @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

• 
  Lucas (@LucasTGreen) reported 30 minutes ago from Leeds and the Thousand Islands, Ontario

  @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Smokey Bull 😤 (@KingPearye) reported 10 minutes ago

  @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

• 
  AtomicHydra (@atomic_hydra) reported 13 minutes ago

  @xplore_ca Still the worst isp In Canada hands down. yall get awal with highway robbery

• 
  Commissioner Miner (@fanCRTCProfling) reported 15 minutes ago

  Everyone knows Xplore/Xplornet isn't good enough. The file even says so! They suck. Yet Telus tells people to use this option. Why? There's going to be problems that can affect life & death situations here. #CRTC

• 
  CJH (@CJH39493411) reported 15 minutes ago

  @xplore_ca Why? I told you I’ve talked to you guys. Unless you trained a bunch of people in the last week you are asking me to waste more of my time on a company that doesn’t value its customers. For what? So YOU can feel better because you can say you tried to help? Pathetic!

• 
  Josh Ciemitis (@JoshCiemitis) reported 16 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  sean barry (@SimpleGear) reported 19 minutes ago

  @xplore_ca 10+ days without Internet and support cannot give me an ETA on restoration. What is happening? #majorfail #xplorenet

• 
  Tybernicus (@Tybernicus17) reported 21 minutes ago

  @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.

• 
  jerome tetreault (@tetrje) reported 25 minutes ago

  Dear @xplornet. Thanks so much for the worst service. 2wks for a service call is unacceptable. How can any business survive without internet for 2wks. Starlink is on it's way.

• 
  Shannon Bileski☈ (@shannbil) reported 26 minutes ago

  @annoyed_wpg @xplore_ca Google the CA Manitoba lawsuit. Wish I hadn't thrown away all my records of how ****** the service was before switching to Starlink. Oy!

• 
  CDN_NRG (@CDN_NRG) reported 29 minutes ago

  @xplore_ca Terrible.