Xplore outages and service status in Gananoque, Ontario

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gananoque, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

• 
  John Loewen (@logitechor) reported 27 minutes ago from Leeds and the Thousand Islands, Ontario

  @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

• 
  Lucas (@LucasTGreen) reported 31 minutes ago from Leeds and the Thousand Islands, Ontario

  @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GL Guevarra (@GLGuevarra) reported 4 minutes ago

  @xplore_ca The connection is back. But it was down for an hour or two.

• 
  Lomaxcat (@VoosieVooters) reported 6 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

• 
  Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported 8 minutes ago

  @xplore_ca 35 mins on hold at 7:30 am cdn’t take one more round of that horrible, speaker blown sounding music.

• 
  🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported 14 minutes ago

  @xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 18 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  J✨ (@i_like_soup_) reported 18 minutes ago

  Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!

• 
  Joe Jansen (@joejansen1) reported 18 minutes ago

  @kevinki16180099 @Shawridgefarm @RSHFarms I've had starlink for 7-8 years.. never had an issue longer than an hour outage.. Watching the Pink Pony Pole Massacre show of Xplornet and government funded shenanigans.. glad we went the route we did.

• 
  Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 20 minutes ago

  Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

• 
  Andrea Galante (@AndreaGal67) reported 21 minutes ago

  @altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.

• 
  who cares (@ChewyChewyChomp) reported 23 minutes ago

  @xplore_ca is down again!!! Final straw. I’m moving my service to #Starlink @SpaceX