Xplore

Xplore Outage Report in Gananoque, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gananoque, Ontario 01/10/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • WynnterB wynnterbloom (@WynnterB) reported

    @VoosieVooters @APLenehan @Xplornet Just because we live in rural Canada we should have to accept whatever we can get from ISPs? I have never achieved the level of connectivity I was assured when I joined. Zero reliability. Zero accountability. Zero concern for customer satisfaction.

  • LifeofaDman D(ad)man (@LifeofaDman) reported

    @thebnbpod_ @Xplornet Can’t wait to cancel this service the second the fibre optic cable reached my house. This is garbage

  • cyndi_cossais Cyndi Cossais (@cyndi_cossais) reported

    @Xplornet why is my connection still broken? Why after 12 hours there is no restore ETA???????

  • Dwhylehn slurs for tourists (@Dwhylehn) reported

    It's the second story and unfinished attic. Everything except internet and laundry is included. And it's only $785 /month. I have fibre op 100mb/s that's like $122 a month, it is also set up for xplornet. It gets cold in the winter, but I've run two space heaters with no issue.

  • 4mlm3 Maureen (@4mlm3) reported

    @Xplornet My service has been down all day (Eastern Ontario). I work from home and need to know if I will be able to work tomorrow. Please give us an estimation of the time we can expect our service to be back. I know stuff happens, but surely by now you must have an estimate.

  • zack77614511 zack (@zack77614511) reported

    I’m using ethernet on my PC and it’s still slow why am I not getting what I’m paying for I don’t even go over 40 down and 3 up @Xplornet

  • Feefyou Dan K (@Feefyou) reported

    @Xplornet - I have never seen such a dismal display of product and customer service in one. Just when you thought the big companies like BELL had a monopoly on terrible service, Xplornet has topped them. We upgraded our service only to get 1/2 the speed (not 1/2 the speed...

  • VoosieVooters Loricat (@VoosieVooters) reported

    @WynnterB @APLenehan @Xplornet I have taken to referring to Xplornet as "ShitNet." Everyone knows what company I am talking about in this area without further explanation. Options for many rural homes is very limited, and Xplornet simply does not provide the service they claim to sell.

  • sarahtwinbeaks SarahMC (@sarahtwinbeaks) reported

    @GordHardie @LifeofaDman @Xplornet Don't do it unless you enjoy paying a lot of money for extremely slow and unreliable internet access. They're the worst internet provider I've ever had, no competition.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @GordHardie @LifeofaDman @Xplornet If you have ANY other option, don't sign with Xplornet. Worst ISP on the planet.