Xplore

Xplore Outage Report in Gananoque, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gananoque, Ontario 01/12/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • LesliRichone EmilyR (@LesliRichone) reported

    @Shuswapgigi @Xplornet Tell them you are leaving if they don’t charge you less for crappy service, I only paid 50$ a month for unlimited data and high speed for 2 years

  • saskiaages Pip (@saskiaages) reported

    @Xplornet 2/ professional? I've spend years of frustration and coat. Now 2 days of constantly trying to reach your company. Bad tech advice and finally was told I gave to pay to fix it myself. And then a hang up. Please advise because I'm emailing your entire ***

  • saskiaages Pip (@saskiaages) reported

    @Xplornet 1/after days of hell your customer service supervisor said a tech needed to be sent out at my expense. He then hung up on me. He said when I expressed costs already personally incurred with frustration that if I was not going to be professional he would end the call.

  • eptforreal EPT (@eptforreal) reported

    @rkhazzam @Xplornet @SpaceX Xplornet was so horrible. Finally off it.

  • Sheehan24J Jade (@Sheehan24J) reported

    @Xplornet your services are **********, fix this shiii

  • MadsTS Mads Sandbakken (@MadsTS) reported

    Still can't come over we have access to zero providers that offer unlimited internet in Nunavut. @Xplornet I have paid tens of thousands while being a loyal customer. Never any meaningful offerings, never any meaningful breaks.

  • MidVids Scott (@MidVids) reported

    @Wealthsimple I'm rural so all options are for "up to" a speed that you never get. I've been through Xplornet and Bell wireless internet. Both unsatisfactory and Bell customer service was awful. Now with a local ISP (Colink) and sometimes get 20 mps down, 4 up. Unlimited bandwidth for $100

  • The76211775 Dilf (@The76211775) reported

    @Xplornet wanna fix the internet in Rockland **** heads? Been down for quite a while now...I know you guys don't have much going on in the head. Chop chop idiots.

  • ddog9 Shawn Colborn (@ddog9) reported

    Going on 60min currently on hold to cancel our @Xplornet service. There is zero chance we would recommend them for rural internet. They are a complete disappointment. #bebetter

  • saskiaages Pip (@saskiaages) reported

    @Xplornet Connie Certusi CRO Home Services I messaged you. Kindly get my internet fixed. I am NOT calling again after wasting Friday evening and sat and the being hung up on by you service supervisor.