Xplore

Xplore Outage Report in Gananoque, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gananoque, Ontario 12/29/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet I told you previously told you I have contacted technical support and get message they are aware of issue in out area!!!!

  • tuchodi Gerry Paille (@tuchodi) reported

    @Xplornet A friend on your service who lives in BC has an IP address that maps to Ontario. This causes issues with him accessing certain websites that are restricted to people living in BC. Is there any solution for him?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @ViviPlaysYT @ztlaidlaw @Xplornet Notice how they never respond? It's because any response in an admission that things aren't all gumdrops and rainbows with their network.

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Down again!!!!!!!!!

  • Lori55671011 Lori (@Lori55671011) reported

    @Xplornet Your internet service is horrible, I couldn’t even open your web page to get your contact info. Calling support does nothing.

  • GreenDLawn GreenDLawn (@GreenDLawn) reported

    @Xplornet internets been down all of the working day by Looma,AB. ETA on restoration?

  • Cheford1 Brett Weston (@Cheford1) reported

    Day 3 begging @Rogers to bring service to my area so I can get rid of @Xplornet. There’s Rogers service 2km each way of a cluster of 15 homes...our internet is garbage and everyone has said they’d switch to Rogers. 15 new customers in a single day...that’s just internet not cable

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Down again today!! Couldnt finish online classes.Called support & again received message that they are currently investigating issue in our area. My 10 year grandson asked if we were paying more money for the upgraded service.I told him yes. Out of mouth of babes" What a rip off"

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    Frustrated with @Xplornet yet again for saying "it may be just traffic" and denying that they overload towers with clients. I cannot work my day job currently because of the sudden drastic slowdown in speeds, and the person I spoke w/ treated me like I was stupid.

  • tamalamadngdong Tammy (@tamalamadngdong) reported

    @Xplornet There’s been an outage all day. When will it be resolved?