Xplore

Xplore Outage Report in Gananoque, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gananoque, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gananoque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gananoque, Ontario 01/08/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Gananoque, Ontario

Latest outage, problems and issue reports in Gananoque and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet your service is worse than dial up🤡

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @DohfuVFX @Xplornet We just switched to a new provider. Much faster, $30 less per month, and works 24/7 whereas xplornet wouldn’t work every few hours snd when it worked it was usually much slower than we paid for. We couldnt watch netflix or work from cottage with xplornet, so slow/unreliable.

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    Been trying to watch YouTube for like a week but @Xplornet is just hot garbage, not to mention they still charge an arm and leg for data services that are capped. In 2021. Can't wait to get rid of this **** ISP.

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    read those as much as the next person so I accept what the @Xplornet CSR is telling me. So I have to purchase a one year service agreement at about $7 a month but the first 6 months are free. So a work order has gone out and I am waiting to speak with the contractor. In the /5

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @Xplornet During pandemic when husband & sons had to work/study from home, we rarely went to our cottage cuz Xplornet was so damn slow & unreliable despite various tech visits.We upgraded to almost $100/month last summer,still awful. Just switched isp,new service is cheaper,fast&reliable.

  • MitchSchwartzCo Mitch Schwartz 🔥⚡🤙🏼 (@MitchSchwartzCo) reported

    @Ivanisawesome @Xplornet I love how they don't think I was smart enough to call support or that I'll somehow get a better answer if I call again.

  • JoeJamesPop Joe James 🍦 (@JoeJamesPop) reported

    Damn you @Xplornet internet connection!! Trying to watch @disneyplus and a slow connection is one thing, but now an actual outage!! Three days in a row now!!!

  • yvonnewithswag vons❤️‍🔥 (@yvonnewithswag) reported

    @Xplornet guys. my boyfriend is having a tough time. please help him he can’t do anything in his house he’s stuck with trashy *** internet all day long. i’m sick of hearing him complain all day. please help me

  • JakeMacNeil3 Jake Macneil (@JakeMacNeil3) reported

    @Xplornet You guys should consider rebranding your company name to “We can not explore the internet because it never works”…. Brutal

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    So I have @Xplornet for internet access in @PECOntario just outside of Wellington. For the past few days download speed is usually less than 1mbps. Obviously no work or Netflix. Currently it's 0.26. I put in a call to customer service. The CSR tells me there is a problem at /1