Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 02/28/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mommag015 Geri Ratcliff (@mommag015) reported

    @Xplornet are we the customers going to get a credit on our internet bill as you’re attached to the Rogers network???? @Rogers

  • BHolmes_BusMom Barb Holmes (@BHolmes_BusMom) reported

    @Xplornet service is down again in sw SK. Star links keeps looking better and better

  • vrstark2 vrstarkZ (@vrstark2) reported

    @Xplornet @mommag015 Is there an outage in Saskatchewan??? I'm in the Nipawin area and it's been out allllll day ffs 😡🤬🤬🤬😤😤😤😤 NOT IMPRESSED FFS #XPLORNET YOU SUCK

  • KenFreedman4 Ken Freedman (@KenFreedman4) reported

    @Xplornet If Rogers or any of the others go down, satellite internet does not. If you have it, consider keeping it as a back-up. Call customer service.

  • northerngal2 Rhonda The Introvert🌈 (@northerngal2) reported

    @Lunatas5 Where we live, we can’t get a cell signal from anyone but Rogers. Xplornet is the only internet provider that we can access. Living in the middle of nowhere is nice and all, but it means living with limits.

  • lovethislife365 Louise Hardy (@lovethislife365) reported

    @IanMcPHE7T2 @mynamesnotgordy @Xplornet Really I have xplornet works great customer service is excellent where I live. I had Bell previously and it was terrible always buffering plus much more expensive.

  • CanativeEnergy Raylene Whitford (@CanativeEnergy) reported

    @JayIsPainting @Shawhelp I had Xplornet for 2 years and always had issues… so I broke down and got Starlink for my rural home. It’s $20 more but I couldn’t be happier with it.

  • Dien0x Dienox (@Dien0x) reported

    @Xplornet Still no internet.. $100+/month for this mediocre service.. I'm eagerly awaiting fiber to be put into my area so I can say goodbye once and for all.. the end of August cannot come soon enough..

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @lovethislife365 @mynamesnotgordy @Xplornet It isn't a question of customer service. It is paying $120 per month for what (these days) passes for the LTE version of dial-up 5-7 mg tops downloads

  • CJH2552 CJ (@CJH2552) reported

    @Xplornet Horrible company with Horrible service. Avoid if at all possible.