Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 02/09/2026 00:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BGill2012 Bill Gill (@BGill2012) reported

    @Xplornet can someone explain why a house with no service for 3 yrs still gets charged every month, and then you will not credit the time back? #poor service # wouldnotreccomend

  • JoshNess19 JoshNess (@JoshNess19) reported

    @Xplornet why’s my internet down i’m tryna play valorant

  • Juleflower Julia Wilson (@Juleflower) reported

    @Xplornet Our internet has been out for 3 weeks now. Dan R drive in Pugwash NS. Still no solution from your company.

  • CrxptoWingMan Crypto WingMan (@CrxptoWingMan) reported

    @Xplornet With no accountability to your customers. You do suck. Your up to 5mb 10mb 50mb etc with no guarantee minimum. I had many problems with your system. Oversold towers is not a problem with people flocking to Starlink now is it?

  • infactNotTuco Tuco (@infactNotTuco) reported

    @Xplornet thanks for the legitimate worst internet service I've used

  • NicGignac Nicolas Gignac (@NicGignac) reported

    @Xplornet any reason for an outage in New Brunswick?

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    Rain causing no satellite signal > TV and Xplornet. First time my Xplornet is affected

  • gregandrushko gregandru🇺🇸🇨🇦 (@gregandrushko) reported

    @Xplornet I have been an xplornet customer for years. I rarely complained about anything. Then they said I needed a free upgrade if my radio antennae and modem. I didn't want to do but they talked me into it. 2 weeks later, no internet and I'm pissed. More to come.

  • Odog913 Odog913 (@Odog913) reported from The Archipelago, Ontario

    @Xplornet no service for the last day?? Router been unplugged for a few hours plugged back in saying internet not available?? Ontario

  • rainkeltoia42 Alicia Cram (@rainkeltoia42) reported

    @Xplornet @NicGignac There are lots of people waiting for your update on the NB outage. Like no ETA from your tech support AT ALL. Any info?