Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 01/27/2026 12:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • chalackd Dan Chalack (@chalackd) reported

    Bad enough my decent ISP sold out to @Xplornet (Who I previously left for poor service), but now I learn that they intend to stop service on my local tower and will be forcing me 10yrs backwards onto their awful satellite service... Can't wait for @SpaceXStarlink to hit my area.

  • Winter_Rose1313 Winter Rose (@Winter_Rose1313) reported

    @Xplornet is there another major outage?? Internets been funky all day and died at 8pm completely

  • alanonwolfe Alan Hughes (@alanonwolfe) reported

    @Xplornet I have many times, the service guy said that’s the best we will get until xplornet upgrades the towers to Light wireless or something like that. We have old technology on our town. So I’m told. I now have two internet servers until xplornet upgrades. Painful working at home.

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet Yes...we notice your Pollution all over the countryside . Even on traffic sign posts. Methinks I will be checking to see if you have all the proper Permits in place for your Garbage advertising . Yeah...I am THAT GUY. We'll start with SASK. RM's.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @LotSixteen @simmshe I just compare it to @Xplornet and think "hahahahahahaha" and I'm happy I'm no longer being victimized by that criminal enterprise. But yes, Facebook seems slow sometimes. It's still light years better than my alternatives so it doesn't bother me much.

  • DobieWyler Jacquie 🇨🇦 Mini Farmer, Pro Gun, CCFR (@DobieWyler) reported

    @HtechFirearms @Xplornet Nope! Love how they have continually upped my bill with claims of improving their service, which has done nothing but deteriorated. Totally stuck with them.

  • DalePettit Dale Pettit (@DalePettit) reported

    @medic969 @Xplornet Well it won't get any better. We have had an "issue with the tower" since May 17.

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet waiting for starlink to finally replace your garbage unreliable overpriced slowass "service"

  • MrJackKCooke1 Mr Jack K Cooke (@MrJackKCooke1) reported

    Xplornet down AGAIN

  • DobieWyler Jacquie 🇨🇦 Mini Farmer, Pro Gun, CCFR (@DobieWyler) reported

    @HtechFirearms @Xplornet Sad to see I'm not the only one. They swore they were giving me a free month...instead double billed me. They got some serious problems! What else is there for rural peeps?