Xplore outages and service status in Leeds and the Thousand Islands, Ontario

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

• 
  John Loewen (@logitechor) reported 54 seconds ago from Leeds and the Thousand Islands, Ontario

  @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

• 
  Stephen Lee (@StephenRLee) reported 29 minutes ago from Athens, Ontario

  Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

• 
  Kim Sytsma (@KimSytsma) reported 32 minutes ago from Athens, Ontario

  @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

• 
  Stephen Lee (@StephenRLee) reported 33 minutes ago from Athens, Ontario

  We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

• 
  Lucas (@LucasTGreen) reported 50 minutes ago from Leeds and the Thousand Islands, Ontario

  @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrea Galante (@AndreaGal67) reported 5 minutes ago

  @altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.

• 
  Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported 6 minutes ago

  @xplore_ca 35 mins on hold at 7:30 am cdn’t take one more round of that horrible, speaker blown sounding music.

• 
  AtomicHydra (@atomic_hydra) reported 9 minutes ago

  @xplore_ca I think I need one of these in my backyard so I can get better service. What a joke. Do NOT sign up for this company.

• 
  Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago

  Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa

• 
  AtomicHydra (@atomic_hydra) reported 15 minutes ago

  @xplore_ca Kinda funny how you treat customers that pay absurd amounts. You guys are losers.

• 
  Systematic Hands (@MADmarky112) reported 19 minutes ago

  @xplore_ca **** xplore 160$ a month for 20mb/s with a 200 g limit is bull **** most of the time it won't work at all

• 
  Clint Howard (@Haywire_45) reported 20 minutes ago

  Anyone else’s Starlink really slow today? It’s as bad as xplornet was.

• 
  CDN_NRG (@CDN_NRG) reported 20 minutes ago

  @xplore_ca Terrible.

• 
  Tybernicus (@Tybernicus17) reported 21 minutes ago

  @mario4thenorth Same thing as with EORN...Eastern Ontario Regional Network, tasked with getting broadband to rural eastern Ontario. 20+ years and a house bought in '98 can only access Starlink which is not part of EORN. Xplornet satellite latency and cost not competitive. Cell service spotty. When house was purchased Bell Canada promised DSL in 6 months. LOL. First of all too far from local switching central office for DSL.

• 
  Graw Fella 🇨🇦🇺🇦 (@desperation84) reported 22 minutes ago

  @xplore_ca has stolen $380 from my Bank Account since I cancelled my service on May 5th 🤬