Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 03/20/2026 16:45

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nickola12138723 Nickolas (@Nickola12138723) reported

    @ThaMunsta @xplornetretweet @Xplornetsuppor1 Xplornet internets is a piece of **** they need to do something better then lie to customers and pay for nothing for a high price it's bullshit

  • timsmish1 Tim (@timsmish1) reported

    @Xplornet god I can’t wait to dump your ****** service. As usual it’s NOT working. Worst service and your company SHOULD be sued.

  • Ctbp1999 Crystal (@Ctbp1999) reported

    @Xplornet The service sucks so bad

  • AvaholicWes Wesley MacDonald (@AvaholicWes) reported

    @Xplornet satellite is back on but no sign of internet anywhere. Is anyone aware of this problem yet in southwestern Ontario

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet 1/2 I tweeted this 2 days ago & ur just offering help now? If I had waited on u, I would be on day 11 of no internet. After finally demanding talks w/a supervisor, I finally got my modem replaced.

  • SteveHa20214081 Steve Hanson (@SteveHa20214081) reported

    @Innectic @SpaceX The internet from viasat xplornet wild blue etc geosats is poor 24/7 365 . Starlink is a great option. Even if a few bumps. Outages are minimal unless it was mounted where trees interfere.

  • Mark_Goldberg Mark Goldberg (@Mark_Goldberg) reported

    For 2 full years now, I've relied on @Xplornet Fixed Wireless for my connectivity during the pandemic. It consistently delivers high quality service, powering multiple computers and concurrent HD video streams Fixed wireless is a viable rural broadband solution #CRTC #CDNtech

  • SeanGemm Sean Jemit 🇺🇦 (@SeanGemm) reported

    @Xplornet Short of adding another satellite, your system can’t be fixed. It is garbage. Beware potential subscribers.

  • SandraW33736453 Sandra Whitney (@SandraW33736453) reported

    @Xplornet Don’t be fooled, they have overloaded their system and the service is ****!

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet yes I was chipping through Ice yesterday, Followed by using a heater to melt the remains of it, I realized that watching Ice melt is almost like watching a livestream on your "Highspeed" service except faster.