Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 02/09/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • antonio2435_ Anthony (@antonio2435_) reported

    @Xplornet Can you guys build another tower in Picton,ON. I can barely get a signal from the one that is already here because my home is higher in altitude

  • cpwcsk Chad Peters (@cpwcsk) reported

    @Xplornet Your service is so bad. Pay for 25mb in and barely get 11mb. Probably lose signal 25-30 times per day. Some days can hardly get a web page to load. Huge amounts of spam/phishing emails about my account. I can't wait until my #Starlink arrives.

  • sarahacasselman Sarah Casselman (@sarahacasselman) reported

    Extremely poor customer service and poor organisation/coordination from @Xplornet. Had internet lined-up in advance for install, took the day off & no one showed. Called to inquire why, received excuses—no one called to tell me this, I waited all day.

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @pgarvpoultry @BotTheWrongDip We recently switched. Xplornet never worked properly. Every day this past year it would not work for hours and we paid a lot & it was so slow, couldn’t watch netflix. Had several “repairs” but it was still awful. We switched to a competitor that’s fast, reliable & cheaper.

  • JayLoJL Jaden (@JayLoJL) reported

    I wanna get rich and buy @Xplornet just to shut them down

  • sarahacasselman Sarah Casselman (@sarahacasselman) reported

    @Xplornet now I can't get the internet I was promised—from the tower down the road form my house, as a permanent resident to the area.

  • zack77614511 zack (@zack77614511) reported

    @Xplornet we did they said it was down for repair or something it will be back up soon | it’s been 4 hours

  • lewisbron Lewis Bron (@lewisbron) reported

    @MIchelleP8844 @Xplornet Xplornet blocked me on Twitter because they were tried of me calling their **** internet, **** internet

  • jfmezei Jean-François Mezei (@jfmezei) reported

    In fairness, both Xplornet and Bell, both of whom are in dire financial difficulty also getting financial bailout to help them continue what a healthy company does on its own: expand customer base.

  • dogmomab joanne (@dogmomab) reported

    @Xplornet Xplornet has bought out my current provider and now I am unable to get service as you are not using their towers. This is the second time this has happened to us. #nothanksxplornet