Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 02/23/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    14 hours and counting for this current @Xplornet outage. It bears repeating that they told me it's working fine based on how much data I use. Just rebooted the equipment again, let's see if it decided to reconnect now...

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    11 hours later and my crappy @Xplornet internet is still out. Guess I better get ready for the next vigorous round of unplug your router/pay us more money and we’ll fix your service. Fun times. #xplornetsucks

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    Words cannot express how much it sucks that @WaveDirect1 couldn’t get a quality signal at my house. I was that close to being done with @Xplornet and their **** service forever. #xplornetsucks

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @TKC_1233 @xplornet, STOP THE LIES. You are not 'sorry'; if you were, you would fix the problem. You will not fix his issues by 'troubleshooting'. You will ask him to unplug/replug, tell him he was connected to the wrong panel, and then open your throttling for a few hours before reverting

  • Snowpiercer20 Snowpiercer (@Snowpiercer20) reported

    @Xplornet ELON AND STAR LINK ARE GOING TO CRUSH YOU! Who doesn't put heating on things like this.. So lazy. Xplornet is literally the worst

  • Snowpiercer20 Snowpiercer (@Snowpiercer20) reported

    @Xplornet You guys suck.. Garbage in Lanark and everywhere. STARLINK WILL CRUSH YOU

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    Words cannot express how much it hurts me that @WaveDirect1 couldn’t get a quality signal at house. I was that close to being rid of @Xplornet and their **** service forever. #xplornetsucks.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @iOne_bear @Xplornet This also help to upload them using my @Xplornet connection, since it tops out at like 2mbps. Instead of taking two days it takes four hours. They're such a great ISP, I don't know why I complain so much.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet You'd figure people wouldn't dump on your posts full of puppies, veterans, and nature, but this is how angry your customers are. And you continue to ignore it. Xplornet is a terrible ISP, avoid xplornet.

  • Radeonis Joey Corney (@Radeonis) reported

    @Xplornet I've been through all of this before and even after reviewing my information they basically just tell me I'm **** out of luck and it is what it is. I've missed important meeting because the service is so terrible I cannot connect to a voice call.