Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario
Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:
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John Loewen
(@logitechor) reported
from
Leeds and the Thousand Islands, Ontario
@androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.
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Kim Sytsma
(@KimSytsma) reported
from
Athens, Ontario
@CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!
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Lucas
(@LucasTGreen) reported
from
Leeds and the Thousand Islands, Ontario
@Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya Dash
(@TanyaMMDash) reported
@Xplornet How about finding a fixing the issue that has caused the internet to be out since Saturday in Alberta! #internetstilldown
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Dano
(@chalackd) reported
While the first efforts at rural 'broadband' were being rolled out, the vast majority of rural people were nowhere near the service areas. Until one day that changed, along came @Xplornet, with a game changing satellite based service for remote customers.
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Larry Michaud
(@michaudlarry) reported
@Xplornet instead of taking pictures of coyotes, why don't you you get our internet going? Out in south of Spruce Grove AB. we've been out of service since Sunday morning!! This is ridiculous for this day and age.
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Danielle Cailliau
(@cailli3) reported
@jarvisa2002 @Xplornet We have an outage down by lethbridge since 11 pm Saturday night. This is ridiculous!!
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Dano
(@chalackd) reported
After two full days+ of no internet service at home, and across most/all of Alberta plus a few other locations Canada wide, with not a peep from @Xplornet about why, or when to expect service back, I feel like sharing a tale of being a rural Canadian trying to get online...
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Brian Penner
(@PennerBrian) reported
CCI side of xplornet completely down in Alberta? @elonmusk is gonna get screaming busy if this isn't fixed...now #starlink
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Dano
(@chalackd) reported
Finally free from @Xplornet, and with wonderful timing, another option finally came to my area. A new provider, CCI Wireless, began installing towers around Alberta and provided a far, far better service. They even seemed to actually care about customer support.
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Michael Boulanger
(@Mike_Boulanger) reported
@Xplornet service has been out in Belwood, ON for three days now. Any updates?
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HDC Apparel
(@HarrisonDesCo) reported
@chalackd @Xplornet Well that sucks!
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Larry Michaud
(@michaudlarry) reported
@Xplornet Why didn't you notify your customers of the issues? Keep us posted? Why did it take so long to repair?