Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 12/04/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • trigger240 🦉lat240🌻 (@trigger240) reported

    And dont forget the installation guy that came to my house made me pay a 25$ cash fee on top of the installation fee I paid to xplornet #customerservice #sucks

  • ZettlAudrey Audrey Zettl (@ZettlAudrey) reported

    @Xplornet and it is pretty poor service.Very slow in Sk supposed to be the best!

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet sooooooooooooo again whys it out and not working in my area? You guys piss me off so much and it really bothers me that some people willing pay for your services when you legit have nothing to offer to begin with your internet packages are pathetic and way over priced

  • AndersenF31 HurryUPAndersen! (@AndersenF31) reported

    @jimbo19000 @Xplornet No I have shaw satellite, never had a problem

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @Cisco The reason why I never got hired for a job at @Xplornet even when I wanted to apply for that job is because they are douchery and I don’t support people and companies who are douchery towards their own employees and customers

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @Xplornet Myth # 6 is especially laughable. I weep for anyone who falls for your BS. And where's your mention of the traffic shaping policy you employ when someone on your network has been deemed to be using "too much internet" by whatever secret internal measure you use?

  • JasonDeath187 Death (@JasonDeath187) reported

    @Xplornet Absolutely the worst internet I've ever had, and I remember the days of dail up. Spent an hour on the phone with support, maintenance caused me to connect to a too far tower. Worked fine for 2 hours, now it's working for a min, down for 2,3, work for a min...

  • builtbyageek Yan (@builtbyageek) reported

    @ChristopherDunn @Xplornet Lol no kidding. It wasn’t always that bad but I would max out at 4-5Mbps.

  • phantomfarmerSK Hartman (@phantomfarmerSK) reported

    @Xplornet update on service interruption for Wood Mountain, SK area? No service since 1400hrs.

  • JirjisLuca luca jirjis (@JirjisLuca) reported

    @HybridCrimson @Nep03034037 @Xplornet they don’t give a ****, worst wifi ever