Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario
Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:
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Kim Sytsma
(@KimSytsma) reported
from
Athens, Ontario
@CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!
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John Loewen
(@logitechor) reported
from
Leeds and the Thousand Islands, Ontario
@androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON
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Lucas
(@LucasTGreen) reported
from
Leeds and the Thousand Islands, Ontario
@Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Hoyes
(@sharonhoyes) reported
@Xplornet I’m sure they’ll answer the sales call, but don’t expect them to answer when you call tech support.
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Clay KlyxY Vautrin
(@KlyxYcs) reported
@Xplornet what ******** is going on today? some people have online classes, but why bother being an isp when you can collect money for nothing
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JessicaMoutray
(@MoutrayJessica) reported
@Xplornet the last week in Valhalla, Alberta area has been abysmal for connectivity. The connection gets dropped 2-3 times per hour and it is costing me work opportunities and affecting my ability to teach my students. Is there a tower down out here?
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Cameron Brewster
(@CameronBrewst20) reported
@Xplornet My family called tech support complaining that we pay for 25mbps download speed and we are getting 1mbps download speed. They said they would send someone out to come check out the problem and no one has come to our house yet because they keep making excuses.
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Michaila Chodur
(@michailapaulina) reported
@MeganCCarson We wanted Xplornet when we first moved in (their LTE service), but buddy came with his signal finder and couldn't find a line of sight. Said we lived in the Bermuda Triangle of internet hahaha! Starlink is supposed to be good for rural areas, so fingers-crossed!
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet they all ******* useless, just like ur whole company. ******* pieces of ****.
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Fred Cee
(@Fred_Wreck1983) reported
@Bobbeyyyyyy @Xplornet there is a problem with their whole network, it's a piece of ****.
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Russ
(@grubextrapolate) reported
@Xplornet outage in Brant/Newport ON (former Silo customer)? Have been down for an hour and a half and reboots not helping. Any idea when I'll be back online?
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Nick
(@Nick62289935) reported
@Bobbeyyyyyy @Xplornet Oh, I'm their problem alright. They have outright told me that they will not uphold their end of the contract. I will fight them every way I can until they do something. They've tried to block me everywhere they can...it only strengthens my resolve!
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Russ
(@grubextrapolate) reported
@Xplornet my least favorite part of your acquisition of Silo is the disappearance of their "current status" page which clearly showed when there was an outage, affected towers, and ETA if available. You guys have nothing