Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 01/17/2026 11:10

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • gulag_77 your re-education camp roomate (@gulag_77) reported

    @Xplornet Both your contractors and customers get screwed over and lied to. It wouldn’t have been that hard to warn people of a scheduled outage that was set to last weeks. That would have shown some respect for your customers

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @zaxx386 @Xplornet I've even been streaming a bit to YouTube of my very poor racing skills. I don't think people realize how life changing this technology is for people that don't have access to good internet.

  • FrankReardon1 𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    @MaryLynnMetras @Xplornet @fanCRTCProfling Yes that’s true also, I experienced that as well on my travels. It seams anywhere outside a major city the internet is poor in Canada.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @zaxx386 @Xplornet I've just been too happy with my Starlink service I almost forgot how terrible life was back then. Every once in a while it comes rushing back haha.

  • garethseltzer garethseltzer 🐿 (@garethseltzer) reported from Muskoka Lakes, Ontario

    @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

  • stockyrds Stockyrds (@stockyrds) reported

    @Xplornet When are cci customers going to get upgraded equipment? Speed has gone to crap

  • aerom Jim Russell (@aerom) reported

    @Xplornet More outage in kawartha lakes, no resolutions

  • Darrell_support Darrell (@Darrell_support) reported

    @Xplornet (@APLenehan) does nothing for service during the contract but now that my contract is up and I phone to cancel they all of a sudden want to send techs out and talk about giving credits on my account. Too late. You havent learned how important customer service is.

  • daverooneyca Dave Rooney (@daverooneyca) reported

    @ALL_CAPS When I lived in rural Stittsville, we were able to get from Community Fibre. One GB to the house for a better price than XplorNet was offering got 25 Mbps. THOSE are the companies that need support, not effing Bell et al.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @zaxx386 @Xplornet Wife was watching bell xpressvu and got the alert on tv which included location information. This was an epic fail on the RCMP’s part.