Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 01/02/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • retroflya retroflier (@retroflya) reported

    Upload speed now 32kbps, what ********, @Xplornet!

  • Ram_mcdougle Ramu_mcdougle (@Ram_mcdougle) reported

    @SpaceX OMG I really hope I can get it soon. I've been dealing with Xplornet's 155$ a month with a 80GB Download limit with below 200KBs download speed. I am so ready for Starlink to be the one to help me with my Online schooling!

  • WillGoodrich_ Will Goodrich (@WillGoodrich_) reported

    Avoid @Xplornet at ALL costs if you can. Their service isn't working? Too bad, you have to pay a minimum of $125 dollars. Shadiest ISP in the world that masquerades as a "rural hero." Thanks for the 0.45 mbps.

  • Dwest_6 Devö Wüst (@Dwest_6) reported

    @Xplornet You’re internet is complete ****** garbage, useless people working for a useless isp. You should probably shut it tf down ASAP #seeeyaa

  • brettjpetch Brett Petch (@brettjpetch) reported

    @m3t4lw01f @Xplornet It’s provisioned to the tower that we got best signal to over the summer. Unfortunately, the tower seems to drop randomly.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet "If you're a rural customer on xplornet, please drive to the nearest free wifi as our service won't be able to load said website." #cancelxplornet

  • melissacoady Melissa Coady (@melissacoady) reported

    @Liam_LizardKing We had xplornet and didn’t work. Had 100% signal coming in but nothing going out. I think it depends what part of the harbour in. I know Dennis has it over your way. Maybe check with him!

  • mjcboutin MJC (@mjcboutin) reported

    @kevdevlyn @Xplornet Outside a captive market, they would go bankrupted with highest rates and poorest service levels. Competitors will soon be here, finally.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Would love to enter your contest unfortunately it will be over before my photo uploads on your **** service.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Pro tip for @Xplornet: if you want me to leave you alone, just start providing what you are advertising to your customers. EZ. You don't have to report me to Twitter. That's not going to fix anything.