Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 05/08/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • tylerjdbishop Tyler Bishop (@tylerjdbishop) reported

    @Xplornet would be great if you could provide your customers an update as to when this outage will be resolved! Many are attempting to work from home and there has been no communication from you folks

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet I have done that several times now with no improvement. If you want to do something to help me and the numerous other customers having the same issues fix the Pugwash, NS tower

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet your technical support ducks today

  • triciadownard Tricia Downard (@triciadownard) reported

    @itsonly_paula @Xplornet Oh that’s too bad!!😔

  • CoolConductors fireratedcables.com (@CoolConductors) reported

    @Xplornet wireless up and down like a yo-yo this morning in Tweed Ontario. Time to investigate Starlink. The $500 equipment fee might be worth consistent speed and potential reliability.

  • Themindseye8 Scott Doyle🇨🇦♒ 🙏☮🕯❤ #INFJ (@Themindseye8) reported

    @867Gerry We use Xplornet. Great unlimited internet and home phone service. We pay 140 dollars a month.

  • TracyRimmer TracyRimmer (@TracyRimmer) reported

    @MBGovNews Xplornet can’t provide service to the subscribers they’ve already got, how are they going to manage this? Note to @MBGov — the lowest bid isn’t always the best bid.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet I would be happy with 30 down and 2 up off the Pugwash NS tower. Never got that yet

  • YooItsFrosty Frosty🇨🇦 (@YooItsFrosty) reported

    @Xplornet it would be nice if your tech support didnt hang up on me when i call to get my internet fixed🤔

  • Woofers_MB Woofers (@Woofers_MB) reported

    @CBCManitoba ≪ neither Clear Sky, nor the business partner, took part in last August's request for proposal, which was won by Xplornet ≫ That's too bad. If it's any consolation, I don't think Pallister did adequate consultation before offering up Crown corporation assets. #mbpoli #woof