Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 03/04/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RBauhuis Robert Bauhuis (@RBauhuis) reported

    @MartinBowRiver @NewtAedes Can you check into anything you and CP can do to delay xplornet's planned demobilization of internet service into the NWT please? It will be a huge disadvantage to northern development. Thanks

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported

    @CalamityJayne4 My parents were on Xplornet, then a Telus hub, and now starlink. They’ll never look back.. they can actually watch Netflix now.

  • Patrick_Hulley Patrick Hulley (@Patrick_Hulley) reported

    @VoosieVooters @Xplornet Yah its our fault they changed the tower…service and @xplornet seem to run about as fast as there up to 5 MB 😜

  • TracyPowers Tracy Powers (@TracyPowers) reported

    @Xplornet your customer service agent refuses to escalate my call on a known internet problem going on for months at my parents place. How can I get appropriate service. Looks like better business bureau has a lot of activity.

  • very_sherrie Sherrie Stoodley (@very_sherrie) reported

    @Xplornet how long do we have to wait for an internet connection that doesn't drop several times a day? I called you today and was told there is a problem with the tower & they don't know when it will be fixed... not acceptable!

  • JoshNess19 JoshNess (@JoshNess19) reported

    @Xplornet why’s my internet down i’m tryna play valorant

  • very_sherrie Sherrie Stoodley (@very_sherrie) reported

    @Juleflower @Xplornet I am off of the Gulf Shore Rd. and without Xplornet as well. It has been a problem for weeks, many calls made and no results! Why isn't the tower fixed yet? Why do we have to pay for a service we are not receiving?

  • Steveo71T Stephen Brosinsky (@Steveo71T) reported

    @Xplornet Don’t buy Xplornet - they cannot deliver and throttle your speed. Very poor service!!

  • infactNotTuco Tuco (@infactNotTuco) reported

    @Xplornet thanks for the legitimate worst internet service I've used

  • AJTHREEHFILMS AJ3H FILMS (@AJTHREEHFILMS) reported

    @Xplornet @rainkeltoia42 It's 2022 and not to point the finger at any one internet provider but it's a damn shame that we are still crying out for reliable Singal since the birth of the pubic domain in 1993.