Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 02/06/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JeremyBoyles27 Jeremy Boyles (@JeremyBoyles27) reported

    @Xplornet fix ur ******* service

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet @APLenehan You should get back onto the Vanscoy tower. I’ve had some problems, but nothing like you.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet I think the reason xplornet's crap keeps breaking down is their tech are spending all their time out looking for pictures to take. Xplornet is a terrible ISP, avoid xplornet.

  • scott_perkin Scott Perkin🚜🌾🌱🌻🐂🍻 (@scott_perkin) reported

    @jsjlivestock @Xplornet I’ve never had a Xplornet router

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Man, what would I do without this completely relevant to your business information? How would I live my life if you guys didn't post this interesting stuff instead of important details about service status and issues? /s <- since I know you're easily confused

  • pdcarts Peter Carter (@pdcarts) reported

    @V10Greg @Xplornet Been out in Selwyn since yesterday as well..was hoping to wake up to a functioning internet service this morning :/

  • pdcarts Peter Carter (@pdcarts) reported

    @V10Greg @Xplornet Been out for n Selwyn since yesterday too as well..was hoping to wake up to a functioning service this morning :/

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Wow, this really helps us in BC with all the high costs of a terrible ISP overcharging and underserving customers all over Canada. Avoid xplornet, they are a horrible ISP.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet @liohn Yeah, but they're busy serving unhappy customers, so be prepared to wait on hold for four hours. Instead, bait and switch. Call to say you're interested in signing up, then after they put you right through, tell them "just kidding, cancel it!"

  • jsjlivestock James Jasper (@jsjlivestock) reported

    @scott_perkin @Xplornet They told me the problem was I wasn't using their rotor. I am now!!