Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Leeds and the Thousand Islands, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario
Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!
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John Loewen
(@logitechor) reported
from
Leeds and the Thousand Islands, Ontario
@androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON
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Lucas
(@LucasTGreen) reported
from
Leeds and the Thousand Islands, Ontario
@Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies
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Kim Sytsma
(@KimSytsma) reported
from
Athens, Ontario
@CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Urquhart
(@PureMagicAmy) reported
from
Alnwick/Haldimand, Ontario
.@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet, please explain how my download speed is 33kbps and my upload still 1.8mbps.. If my upload is capable of at least that, shouldn't the download as well? How's *that* work? Don't bother with an answer. You're plainly incompetent at running a network.
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Nancy Payne
(@NPayneEditor) reported
Three and a half hours on the phone with @Xplornet including a call dropped by @bell_support after an hour on hold. Nothing solved. Too late to reach the service company today. I live in southern Ontario minutes from a town of 20,000. This is the digital divide.
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JWG
(@buddydog09) reported
@Xplornet AHAHAHAHAHAHAAHAH - "UP TO" - you guys should be ashamed of yourselves!!!!!!!! Ya just like you provide me 'up to" 25 MBps. Never once seen over 4 MBps. You are snake oil sales people.
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Nick
(@Nick62289935) reported
@Xplornet Now NINE (9) DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Crooks.
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Nick
(@Nick62289935) reported
@Xplornet And right beside the pot of gold at the end of the rainbow is the rest of your internet speed! Thieves. Crooks. Liars. 9 Days now waiting for a tech support call...
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Sarcastic Elder
(@SarcasticElder) reported
@Xplornet I can't remember the last time we got over 3mps. Would it be possible for someone to looking into this as it is clearly not working right. It's been months.
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standupwithtessa
(@standupwithtess) reported
@Xplornet internet down?
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Nick
(@Nick62289935) reported
@karlin_george @Xplornet My second investigation is still ongoing, but their response as to why I am getting slow speeds is that it's not "punishment", rather they "have a known issue" that prevents them from providing what they charge for... Be Careful...you will probably be punished too.
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DJJG 🐞
(@HanznFranz) reported
@Xplornet internet is down again. In Saskatchewan. Is there a problem with the satellite again or the modems?