Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 03/24/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Pretty bold to post a link of communities that have to deal with spotty internet when xplornet is probably the problem in that equation.

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?

  • GCanada420 GrowCanada420 (@GCanada420) reported

    @CowInverted @Xplornet I get 4mbps and they tell me theres no fix date in sight for my tower.

  • CattleNeilson Neilson Cattle Development (@CattleNeilson) reported

    @tara_m_davidson We are on the list. Likely receive our hardware in the summer. Xplornet has let us down too many times.

  • GCanada420 GrowCanada420 (@GCanada420) reported

    @Xplornet 50 down till your tower gets full then its 4 down and just a sucks to be you, Don't get this service!

  • jfmezei Jean-François Mezei (@jfmezei) reported

    If incumbent Shaw is throwing in the towel trying to build Freedom to be competitive, how can anyone expect a small spun off Freedom to work ? Short of giant like Verizon/Vodaphone buying Freedom, like tiny Xplornet in Winnipeg, Freedom will fail to provide market forces #CRTC

  • DabitLina Lina Dabit (@DabitLina) reported

    @Xplornet what is going on? Internet so bad that I can't even do a speed test. Dial-up would be better at this point.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet It is a great long weekend cause I have Starlink and not your **** service anymore. Unfortunately I can’t #BuyLocal when it comes to an isp because there ain’t any. Sorry I mean any that offer High speed internet.

  • olblue81 Stuart Lawrence (@olblue81) reported

    Never fails. Board meeting online and @Xplornet is so slow web pages are timing out when I try to open them.

  • luvlambs Marion Greveling (@luvlambs) reported

    Internet speed test 1.49 Mbps download 0.09 Mbps upload Your Internet connection is very slow. @Xplornet this is why it isn't worth $113/mth