Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 03/11/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    @agrifleming @Xplornet We were ok till about 2 weeks ago. Upload speed doubled, but download speed totally dropped. I've talked to three tech supports and told three different answers. Latency apparently is a problem and someone was suppose to call last week to come out...still waiting...

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet I genuinely hope Starlink puts you guys out of business simply for the price vs. internet service. Xplornet’s rates are astronomical. Buyer beware! I pay $250 for 200gb/month. And it’s not reliable. Always rebooting modem. Have new routers. Issues not in my end!!!

  • davinalytle Davina Lytle (@davinalytle) reported

    @Xplornet I'm your customer & have been for quite a while so I'm not sure why you don't have it...but I sent it again...it's sitting in the DM...along with my phone number. 😝

  • Repinerator Repinerator (@Repinerator) reported

    @_chark2020_ @Xplornet And they still try to reach out with their fake “let us help you” bull💩 I’ve been down the tech road so many times I could do it blindfolded. I’m sure u have too. No improvement.

  • Highway74212302 Highway To Hell (@Highway74212302) reported

    @WidemanLorne I've got xplornet. It's gone from poor to mostly unusable

  • _brittwilson bew (@_brittwilson) reported

    I feel so bad for people who work for @Xplornet. It’s gotta be the worst service provider

  • Warsaw1970 Warsaw (@Warsaw1970) reported

    @Xplornet Guys, I appreciate your advertising enthusiasm, however, your services do not live up to your promises. I am in rural Quebec and had to give up your service for a competitor because your speed is so slow and your service calls take days and days.

  • truebusterflash busterflash (@truebusterflash) reported

    @Xplornet has to be the absolute worse rural internet provider. Always such ****** service. I can’t wait for @SpaceXStarlink

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @LavergneRobert @Xplornet Not as bad

  • DuartJosh Joshua McLean (@DuartJosh) reported

    @Xplornet How about your company stops advertising speeds that are never seen.