Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

• 
  Kim Sytsma (@KimSytsma) reported 7 minutes ago from Athens, Ontario

  @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

• 
  John Loewen (@logitechor) reported 19 minutes ago from Leeds and the Thousand Islands, Ontario

  @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

• 
  Stephen Lee (@StephenRLee) reported 27 minutes ago from Athens, Ontario

  Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

• 
  Lucas (@LucasTGreen) reported 34 minutes ago from Leeds and the Thousand Islands, Ontario

  @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

• 
  Stephen Lee (@StephenRLee) reported 52 minutes ago from Athens, Ontario

  We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Metal Wolf (@m3t4lw01f) reported 5 minutes ago

  @Mark_Goldberg @Xplornet What is their definition of "full speed"? You get the full speed you pay for? Or Our network is full so you'll get the speed you get. I think I know which one.

• 
  Christopher Rogers (@therealcpr83) reported 6 minutes ago

  @Xplornet "up to" is the way they can promise one thing and deliver garbage service, then blame you and your equipment. Con artists.

• 
  jasper (@jaspernamez) reported 8 minutes ago

  @Xplornet f u im trying to do my final project for school and you guys are so unreliable. we have been out of service for 2 hours because of your **** quality control 😐

• 
  Ｃｈｒｉｓｔｉ🌾 (@ChristiFriesen) reported 12 minutes ago

  @rgstone1 @bigbushelsag @Xplornet What did you find as you switched? Was your service good?

• 
  Iain Reid (@IainReid10) reported 14 minutes ago

  @Xplornet Apparently you want another $100 to upgrade to this service. Seems like a money grab as you cannot provide anywhere close to 50/3 I am supposed to get right now.

• 
  Aaron Burke (@RaptorialNB) reported 15 minutes ago

  @Xplornet Website says it’s not available in our area. Phone support says not available either. Yet my brother sent me screenshots of his account showing 50/10 and speed tests showing the same, he lives down the road. So I’m guessing it’s just not available in your systems to add yet?

• 
  jasper (@jaspernamez) reported 16 minutes ago

  @Xplornet fix your service im trying to do my final but instead im stuck using my phone’s rogers LTE

• 
  Lewis Bron (@lewisbron) reported 16 minutes ago

  @xplornet you are ****

• 
  Saittech (@Saittech89) reported 16 minutes ago

  @CarttCa @Xplornet Why would people want this???? They can get Starlink that has faster download and uploads for cheaper. oh and great costumer service.

• 
  Matt Marsh (@marshmat) reported 17 minutes ago

  Aaaand there's the nightly @Xplornet service interruption for Kepler tower / S. Frontenac. Just a short one tonight! I was all ready for the usual several minutes of nothing working!