Xplore outages and service status in Leeds and the Thousand Islands, Ontario

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

• 
  Kim Sytsma (@KimSytsma) reported 38 minutes ago from Athens, Ontario

  @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

• 
  Lucas (@LucasTGreen) reported 42 minutes ago from Leeds and the Thousand Islands, Ontario

  @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

• 
  John Loewen (@logitechor) reported 53 minutes ago from Leeds and the Thousand Islands, Ontario

  @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

• 
  Stephen Lee (@StephenRLee) reported 53 minutes ago from Athens, Ontario

  Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

• 
  Stephen Lee (@StephenRLee) reported 54 minutes ago from Athens, Ontario

  We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelly McNeice (@McneiceKelly) reported 6 minutes ago

  @Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.

• 
  Ginny girl ☯️ (@MJcalifornia3) reported 7 minutes ago

  @xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑

• 
  jerome tetreault (@tetrje) reported 7 minutes ago

  Dear @xplornet. Thanks so much for the worst service. 2wks for a service call is unacceptable. How can any business survive without internet for 2wks. Starlink is on it's way.

• 
  Cee Littlelight (@sarCeeLight) reported 12 minutes ago

  Finally got some wifi. Hopefully Telus pulls through, Xplornet is horrible lol.

• 
  Byron Darlison (@ByronDarlison) reported 20 minutes ago

  @Xplornet after years of mediocre service at best I have now installed @Starlink and am having speeds that are 10 times better for basically the same cost. Given this I want to cancel my account but you won't let me do this until I speak to your loyalty department.

• 
  Ryan (CRASH) Barton (@Crashola) reported 22 minutes ago

  @BrentStaeben My parents live in a dead spot for cell service, but have Xplornet and seems to work pretty well for them (and me when I visit)

• 
  AtomicHydra (@atomic_hydra) reported 23 minutes ago

  @xplore_ca Welll its been great I hope you guys can do some more Xploring for your internet and find better places for the towers you put up. Currently it is OFF peak time for me, according to customer service. Still bad laggy internet. Ive had ALL your available packages and no difference.

• 
  Nichole Neubauer (@N_Neubauer) reported 23 minutes ago

  Help! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?

• 
  Tristan Koschmann (@TristanKoschma2) reported 24 minutes ago

  @xplore_ca Hey your guys is internet is down since Thursday any help ?

• 
  Beverly | 📌Commissions open in pin!!📌 (@ShazelFable) reported 24 minutes ago

  My internet has been on and off since yesterday. Xplornet internet freakin sucks DX