Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 03/09/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SICHLBears x-Acadia Grizzly Bears 🐻 (@SICHLBears) reported

    No home internet service since Sunday so our lines tonight for pivotal Game 4 will be…completely random. Hopefully we don’t have any significant injuries to adjust to or anything. 🤬 PS: @Xplornet sucks *****.

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    Well @xplornet your service is terrible. Wifi has been off most of Wednesday afternoon and has again been off since Thursday afternoon and it’s still off. It’s about time u got it sorted out. #nowifiinroundhillAB #bringbackcci

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    @Xplornet Thanks. I sorted this matter out with your customer reps.

  • ShawnSabine1 Shawn Sabine (@ShawnSabine1) reported

    @Xplornet @XploreMobile I've had Xplornet for 3 years and never once defaulted on a payment. I explained my situation to them now and that I am waiting on a tax return and I had to get a couple of months behind on the Xplornet payments. They sent me a message they're cutting me off. Hello Starlink! Bye!

  • FrankReardon1 𝔣𝓇𝓪𝐧k ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    @DustinPatar Yes just switched to a different ISP. Cellphones and NWT DSL having issues it looks like. @Xplornet is still working

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    If you are an @xplornet customer it helps to have a back up system. One storm and they are out for a day (and counting.) No response from their (smirk) customer service on when service will be restored.

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    @Xplornet We have been told by your customer service people that we will not have an appointment until June 2nd. It sucks because we use the wifi for Buisness purposes and staff are not able to do their work. But we still have to pay them. I will forward our details later.

  • Sheehan24J Jade (@Sheehan24J) reported

    @Xplornet wondering why my parents still pay for wifi that DOESNT WORK EVER :)

  • cad9769 COLLEEN (@cad9769) reported

    @Xplornet any idea how long the outage will be ?

  • alyarascavitch Amanda Yarascavitch (@alyarascavitch) reported

    @Xplornet I wish you had a customer outage map somewhat like hydro so we knew what was going on with our internet.