Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 02/18/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • KimSytsma Kim Sytsma (@KimSytsma) reported from Athens, Ontario

    @CousineauAlbert @sheepfarmbecca @Xplornet If only I could switch!!! There is no one else here! Earlier this year the went to my daughter’s fir a service call. Dropped her as a customer , as she was in the middle of a class. She is a university Prof. All her classes were on line. Xplornet sucks

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_m_h Chris Houston (@chris_m_h) reported

    How bad is rural internet in Canada? I cancel my satellite connection with @Xplornet because it's so bad. I wonder "will they refund me?". lol no, they want a "cancellation fee" cc @MaryamMonsef

  • MitchellBlyth Mitchell Blyth (@MitchellBlyth) reported

    @MBAgDays @Xplornet Worst internet company going, yet they hold a monopoly in our area

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @fastjeff @Xplornet I like to pretend they read the **** I post and think, "ok, that was a good one!"

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Can't really believe anything @xplornet says...they don't deliver anything close to what they charge for, and I've been waiting over 48 hours now for help from their tech support...

  • Haywire_45 Clint Howard (@Haywire_45) reported

    @BaldurBarons As soon as I can ditch xplornet I am. It’s better than it used to be but still slow and non existent at times.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @MissSlaght @Xplornet I wish @Xplornet would have valued me as a customer, I would probably still be a customer if they did.

  • rambling_fever rob (@rambling_fever) reported

    @Xplornet not a bad choice with Sam Roberts, but now answer the phone

  • PattiBailey05 🇨🇦 👩‍🚒Patti Ramsey (@PattiBailey05) reported

    @lammy9661 @Xplornet @TELUSsupport I swear it all just a big racket - once they get your 💰they don’t give a rat’s *** about your the quality of the service they are providing anymore. They’re all the same!

  • larrysorensen_ Larry Sorensen (@larrysorensen_) reported

    @Xplornet How can you tell if it is an outage?

  • sunkissedreyy h o n e y ♚ (@sunkissedreyy) reported

    @Xplornet promotes unlimited data but they fail to tell you they cut your speeds in half if you use too much data off the tower. They don’t have any warnings for users. #XplornetSucks #xplornetScam