Xplore

Xplore Outage Report in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leeds and the Thousand Islands, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leeds and the Thousand Islands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leeds and the Thousand Islands, United Counties of Leeds and Grenville, Ontario 12/07/2025 09:20

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Leeds and the Thousand Islands, Ontario

Latest outage, problems and issue reports in Leeds and the Thousand Islands and nearby locations:

  • logitechor John Loewen (@logitechor) reported from Leeds and the Thousand Islands, Ontario

    @androidcentral @gbhil @Xplornet is our only option for home internet. 200 bucks for 200g. For cellular I had to buy a 300 booster just to get spotty service. It doesn't matter if it is @Rogers @bell @fido. All need the booster. @FreedomMobile told me I needed to switch carriers - no signal here.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    Another day another over saturated tower on @Xplornet , i'd call again but all they tell me its over saturated and no idea when it will be fix. Not bad for $90 a month huh. Not able to process our shipping again today. @MikeBarrettON

  • LucasTGreen Lucas (@LucasTGreen) reported from Leeds and the Thousand Islands, Ontario

    @Xplornet I hope you lose a lot of customers to starlink. Xplornet refuses to update our tower and I can tell you rn it’s not in a difficult location to access. Service is complete trash and full of lies

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JerryRi02465347 Mr.JerryK (@JerryRi02465347) reported

    @Xplornet eat a bag of **** you stupid *****.

  • Chinesemarc Marc *** (@Chinesemarc) reported

    @WinnipegNews Highly questionable as Xplornet has been a terrible service provider for many in the Lake Winnipeg area.

  • alfmckim Steve McKim (@alfmckim) reported

    @andrewmead73 @Xplornet I had no choice until I started my own service. Daily interruptions, data caps, and minimum term contracts. This deal was completely tone deaf by the govt (are we surprised) and is going to hurt smaller local providers who use Hydro Telecom to provide good, reliable services.

  • ChrisDca ChrisD.ca (@ChrisDca) reported

    @Woofers_MB I asked. No cost incurred to Xplornet, but they will reimburse MB Hydro if the Crown corporation incurs cost to operationalize the network to them.

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet wow someone farts and your service goes down. so annoying so unreliable. my son has missed school because of this garbage service

  • AgnesBeautician A Wilson (@AgnesBeautician) reported

    @MBGovNews @MBGov Xplornet has the worst service yet we are forced to use them cause no other company will cover the area we live in 😥🤬

  • JohnBaert John Baert (@JohnBaert) reported

    @reghelwer @Xplornet Well, technology costs money. Poverty is a problem that’s getting worse. Our rates are pretty high compared to the rest of the world. Lots of Manitobans haven’t had a raise in four years because of your government austerity agenda. Jobs are fewer in rural Mb because of Gov’t cuts

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported

    @jcalder1983 Holy **** are they idiots , did they not consult anyone about any of this ? Yeah we want improved service but Xplornet is already maxed out without an expansion.

  • ScottWJones93 Scott Jones (@ScottWJones93) reported

    @GerardCooke8 @jbondguy007 @Xplornet The Bouctouche, NB tower for me was 30-40 mbps all the time last summer/fall. Now it’s 3-5mbps or less the majority of the time & not strong enough for work requirements or to even have 2 devices at the same time. No changes to my devices or network connections. #frustrated

  • KentDuvar Kent Hunter-Duvar (@KentDuvar) reported

    @jordanrynard @kijekijikokwe @Xplornet After multiple calls, I was finally told Rogers didn't support VPN connections over security about the type of traffic. They monitor and throttle torrents for example and don't want customers hiding traffic via VPN. After a week with Rogers I left. 2/2