Xplore

Xplore Outage Report in Gander, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gander, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gander and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gander, Newfoundland and Labrador 01/25/2026 12:20

January 25: Problems at Xplore

Xplore is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fizzkid Don McKay (@Fizzkid) reported

    @Xplornet Data caps are not nice during a lock down.

  • ze1ium zelium (@ze1ium) reported

    @AndrewMooreWPG @Xplornet how much does the beta currently drop connection? My package arrives tomorrow but I’m thinking I’m gonna wait another week to cancel with x-****-net.

  • luvlambs Marion Greveling (@luvlambs) reported

    Yikers!! Xplornet thinks the service I get is worth $112.99 a month. Not even close!

  • Jaina_Solo_85 ☯️Jaina Sedai💛#KHive ⚖️#JusticeForBreonnaTaylor (@Jaina_Solo_85) reported

    I worked for years as a Cust Svc Rep in a call center. I'm not sure I've ever heard of customer service as poor as we've received from @Xplornet. If you still feel we are not worth your time, I will be calling on Wednesday to end our relationship. Thank you. Have a good day

  • GeiselJeff Jeff Geisel (@GeiselJeff) reported

    @CTVNews I just want fibre , instead of a piece of **** xplornet dish !

  • ehrinf Ehrin Frid (@ehrinf) reported

    @MaizeingPete @Xplornet It’s never been that low. But I think I’ll be shooting

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Just don't try to stream it with @Xplornet, it'll never work. And if you complain, they'll throttle you more. And if you file with CCTS, they'll punish you further. And if you file with them again, they'll block your phone number to prevent you from support access.

  • JannRoy15 Jann Roy (@JannRoy15) reported

    @elonmusk @Adamklotz_ Cant wait for Starlink to come to NB Canada. We're stuck with xplornet at $120/month for 0.50mbps. I feel like AOL demo Cds back in beginning 2000s was quicker than this ****...

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @ztlaidlaw @Xplornet I just power cycled their equipment and increased my speeds 10x! Too bad that's still 8x slower than it should be.

  • maggiecassella maggie cassella (@maggiecassella) reported

    @CRTCeng @Rogers @CCTS_CPRST I learned the hard way when you passed me to CCTS w Xplornet. They are a dispute resolution service & nothing else. I don’t need to be burned twice to waste more of my time. Apparently, there is no government agency that penalizes telecom/internet cos for bad biz practices