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Xplore

Xplore Outage Report in Gibbons, Alberta

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Gibbons, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gibbons, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Ctbp1999
    Crystal (@Ctbp1999) reported

    @Xplornet Oh I’ve tried. It’s not an issue you’re willing to fix. Your service is substandard

  • LaurieAllen19
    🇺🇦🇨🇦Story_Of_My_Life_1973🇨🇦🇺🇦 (@LaurieAllen19) reported

    @Xplornet Sadly there's nothing you can do. I have been flogging this dead horse of internet for just over a year now (Been a customer for 15+ years before this nightmare) with MULTIPLE site assessments, "upgrades", etc. all for naught. Our little hamlet has been left to the wolves.

  • jarvisa2002
    jarvisa2002 (@jarvisa2002) reported

    @Xplornet We continue to have connection problems with a 30 minute wait time to technical support.

  • VoosieVooters
    Lomaxcat (@VoosieVooters) reported

    @warwalker You should be. Xplornet promises everything and delivers virtually nothing but the monthly bill. Support has been useless. If I had any other choice for internet, I would leave them in a heartbeat. This morning, 1.1 mbps down, with 2.0s loaded latency, 1.5 mbps up.

  • RRMF13
    Rob Ferguson (@RRMF13) reported

    @Xplornet So I can sit on hold because you’re “experiencing higher than normal calls” to be told to unplug my power supplies and that the problem is my equipment and I need to buy another router?

  • WheatGeerJJ
    John Guelly🌱🚜🇨🇦 (@WheatGeerJJ) reported

    @redwoodacres @hugewalleye @Chris_bauer_LL Ouch. I think we will keep what we have as its been pretty good. Way better than the Xplornet crap we had 10 yrs ago.

  • CowInverted
    InvertedCow (@CowInverted) reported

    @Xplornet Keep in mind that 0.0 Mps is still "UP TO" 50 Mps Thus is the "quality service" that Xplore net scammers provide

  • sheepfarmbecca
    Rebecca Parker (@sheepfarmbecca) reported

    @Xplornet please fix your service in the Bethany area. 0.1 download tonight. Also, please don't suggest I call in to talk to a service technician. That shouldn't be the solution, it should just be better service.

  • shoofleye
    Patricia (@shoofleye) reported

    @Xplornet Don't do it. I used to put Bell & Roger's down, but now I'd give a big toe to be able to have their service again.

  • DOUG_MCGR
    Doug McGregor (@DOUG_MCGR) reported

    @Xplornet Hey guys .... what's up? We've been down for over two hours (internet + phone). Can't get through to tech support.