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Xplore

Xplore Outage Report in Gift Lake, Alberta

Why is my Xplore service not working?

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If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Gift Lake, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gift Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fizzkid
    Don McKay (@Fizzkid) reported

    @Xplornet Data caps are not nice during a lock down.

  • BaldurBarons
    Nyles Desrochers (@BaldurBarons) reported

    @windypopfarm @lovestormsMB No problem at all! Im sure everyone’s looking forward to kicking xplornet to the curb!

  • MIchelleP8844
    Whatever (@MIchelleP8844) reported

    So @Xplornet goes from crap service to no service. Got an email from Starlink the other day. Going to check it out now.

  • KneehillCounty
    Kneehill County (@KneehillCounty) reported

    Feb 9 Council: Council directs administration to provide a letter of support for Xplornet regarding their application to the Universal Broadband Fund.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @Xplornet If you're in Leavitt, it would be recommended that you "leave it" to any other ISP to supply you with internet service. That pun is better than Xplornet's service.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @LotSixteen @Xplornet Im actually going to just cancel and swap the credit card on my account to an old visa card I have that's locked and won't accept transactions. And by cancel, I mean call in to sales saying I want to sign up, then say "just kidding, my account number is xxxx, please cancel."

  • Frenchman212
    Frenchman (@Frenchman212) reported

    @partspaul @Xplornet Wait till you go disconnect the @Xplornet that will be the next horrible experience. They want you to return the modem and radio, pay $125 uninstall fee if you don’t wanna do it yourself. Oh and they’re gonna keep charging you until they receive the hardware.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    Every time I get a notification that my cameras have detected motion, it's because they're coming back on from being offline. The motion they're detecting is the auto-level leveling off. Thanks @Xplornet for being truly awful. You're the best at being the worst.

  • julzlajulzjulz
    - Julz - {❤️8-2-2🏒} (@julzlajulzjulz) reported

    Hey @Xplornet can you recommend a less shittier internet service than yours? @Bell , @Rogers ...... Anyone wanna pitch in???

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @ztlaidlaw @Xplornet I just power cycled their equipment and increased my speeds 10x! Too bad that's still 8x slower than it should be.