Xplore service status in Grimsby, Ontario

Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Grimsby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brad Harrison (@harrbca) reported 12 minutes ago

  @m3t4lw01f @Xplornet Yeah, mine did that a few weeks ago for a couple of days. Honestly, mine hasn't been the same since. I used to hit 25mbps and sometimes better. But since then, 10 to 14 is all I can manage. Will also have an outage every couple of days that is sometimes fixed by restarting.

• 
  Metal Wolf (@m3t4lw01f) reported 13 minutes ago

  11 hours later, still no @Xplornet connection. Be nice if they had a status page so I knew if this was a more widespread problem or if only I was affected. It'd be a full time job maintaining a status website there though so probably why they don't have one.

• 
  Jessica Doyle (@JessicaDoyle) reported 13 minutes ago

  @lynayanb Too bad these so called economic agencies didn’t spend $700,000 plus on 73,000 Starlink’s at a grand a pop so us current rural inhabitants could have reliable internet. But wait NBgov will continue to prop up Xplornet with Millions for old tech.

• 
  Fast Jeff (@fastjeff) reported 13 minutes ago

  @Xplornet Much like xplornet should be reclassified as something other than a ISP. They barely serve any internet and when they do, it's way overpriced. Xplornet is a terrible ISP, avoid xplornet.

• 
  Nick (@Nick62289935) reported 14 minutes ago

  @Xplornet @PabloOfficer @xplornet, you know that your aren't going to fix this through "troubleshooting". STOP LYING. Start apologising and backing it up with RESULTS. It's the only hope you have of getting Canadians to forgive you for what you've done to them all these years. #YourDaysAreNumbered

• 
  Jasper Moneo (@MoneoJasper) reported 15 minutes ago

  @Xplornet Yeah say goodbye to your entire client base once Starlink becomes more commonplace. On the 50mbs plan my speeds are terrible, even before peak hours. Going to be happy to have another internet option.

• 
  Brad Harrison (@harrbca) reported 17 minutes ago

  @m3t4lw01f @Xplornet I would have responded earlier, but I just had an outage with @Xplornet. Thanks guys, your super awesome! Hey, maybe there were trying to fix your problem? Are you working now?

• 
  officer pablo (@PabloOfficer) reported 20 minutes ago

  @Nick62289935 @Xplornet Fr like restarting my modem ain’t Gona help when the problem is on Xplornet’s side false advertising 40mbits/second I don’t even get 1

• 
  Metal Wolf (@m3t4lw01f) reported 20 minutes ago

  @harrbca @Xplornet I finally filed a CCTS complaint last night. Their complete failure to meet even half of their advertised speeds coupled with these outages finally pushed me over the edge.

• 
  Nick (@Nick62289935) reported 20 minutes ago

  @Xplornet Is your PR department fresh out of college? Burying critical tweets with BS posts isn't fixing your problem. The only way out of your imminent demise is being honest with your customers for a change. Start providing what you charge for, and hope Canadians forgive you.