Xplore Outage Report in Hanna, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Hanna, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Larry Michaud
(@michaudlarry) reported
@Xplornet Why didn't you notify your customers of the issues? Keep us posted? Why did it take so long to repair?
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Shae D
(@shmaelo) reported
@Xplornet Your loyalty department will not answer the phone to allow me to cancel my service. How can Sales pick up immediately, but you will not provide any methods to cancel?!?!
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Dano
(@chalackd) reported
While the first efforts at rural 'broadband' were being rolled out, the vast majority of rural people were nowhere near the service areas. Until one day that changed, along came @Xplornet, with a game changing satellite based service for remote customers.
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Dano
(@chalackd) reported
After two full days+ of no internet service at home, and across most/all of Alberta plus a few other locations Canada wide, with not a peep from @Xplornet about why, or when to expect service back, I feel like sharing a tale of being a rural Canadian trying to get online...
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Northern Chic🇨🇦🌲
(@HilaryChambers1) reported
@AnnieClaireBO Rural living person. Internet is $140 a month for unreliable sometimes the speed of dial up xplornet or almost $170 per month with starlink. (Also not 100% reliable) in town Bell offers internet for $85 per month that is down more often than it works or so incredibly slow.
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Roy Grosfield
(@imkice) reported
from
County of Newell No. 4, Alberta
@PennerBrian @elonmusk Xplornet sucked for the decade I was stuck with that crap company. Hated those guys
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Jasmine
(@1blackpup) reported
@AnnieClaireBO my service provider (xplornet) still is not participating in the 10$/month connecting families initiative introduced in 2017
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Lee
(@mcmakspub) reported
@Xplornet @AnnapolisCo Careful to Nova Scotia customers Xplornet bought a reliable internet provider in Alberta and have no technicians to service customers we have been without internet for over two weeks with no line of sight to a repair date.
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mas
(@thepooppack) reported
after years of horrible reviews that continue to grow to this day, how can you still look at yourself and call your company the best rural internet service in canada @Xplornet you have consistently provided canada with the worst internet speeds of all time and continue to do so.
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Dano
(@chalackd) reported
@HoneycutRa @Xplornet Lol, I feel for you on that one. By every coverage map out there, I should have perfectly good service. In reality, being just over the crest of a valley edge/hill, I'm in a hole from even a tower that's just over a mile away. I have to stand on the shop roof to send a text...