Xplore

Xplore Outage Report in Hanna, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hanna, Alberta 03/15/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlynServices Lynne/CarlynServices (@CarlynServices) reported

    @Xplornet is the internet down in Gravenhurst area

  • SharonHouselan1 Sharon Houselander (@SharonHouselan1) reported

    @Xplornet you can bet I ordered my Starlink and can't wait to drop your dogshit fraud service. Making us pay 120$/m for 25GB plus another 40$ so we can use the phone because you're illegally throttling VOiP applications to further shake us down. **** you.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan xplornet is working and they tell me. Or this one time when both were down, some strange v slow c-band service (something like that) wasn't and told me that way.

  • cdngrl1980 Tam Miles (@cdngrl1980) reported

    @Xplornet service it out again, making it impossible for someone who works online. Terrible, over-priced service. And of course, can't get through to customer service. Time to switch companies. Today. We're done.

  • XyoticTV Nathan (@XyoticTV) reported

    @Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.

  • nancy_babick Nancy Babick (@nancy_babick) reported

    @Xplornet It’s garbage!

  • SprouleStats Stephanie Sproule (@SprouleStats) reported

    @_crackrocks_ @Xplornet Same here. Calling the tech support gets you nowhere. Endless loop of getting transferred from xplornet to full throttle. Worst customer service experience ever.

  • LEyebots LordOfTheEyebots (@LEyebots) reported

    @Xplornet @XploreMobile @Xplornet hey, xplornet! Fix your bloody ******* network

  • Point_SevenFive Point Seven Five (@Point_SevenFive) reported

    @AndersonJG @Xplornet Yes I know, but not really wanting to give them money and plus its $950 to purchase equipment + $160+/month for service.... Xplornet is supposed to be already giving me internet.

  • WolfAndWyrm Schrödinger's Canadian. Sorry, not sorry. (@WolfAndWyrm) reported

    The modem will report the internet is down at the management screen. I've not only reset the modem. I cut down two small trees in the yard to ensure clean line of sight to the tower that might have been obstructed by summer growth. Connection is acting like Xplornet's now.