Xplore

Xplore Outage Report in Hanna, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hanna, Alberta 12/12/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JustmeinNB Nancy Daamen (@JustmeinNB) reported from Humphrey Corner, New Brunswick/Nouveau-Brunswick

    Middle of the day, nice weather. Internet keeps going up and down for no reason. This is exactly why we are leaving ... xplornet SUCKS. You can get speeds up to......! (But you probably won't!!!) @SucksXplornet

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @Xplornet surprise, surprise, surprise internet is down again.

  • No0neParticular The Dave 🇨🇦 (@No0neParticular) reported

    For anyone considering #xplornet, be advised if you have an issue, they are ok with you being without service for a full month before they will send a tech out. @Xplornet @Xplornetsuppor1

  • Ansovald Tibalt Ablaze. (@Ansovald) reported

    @Xplornet That was quick.. never even noticed there was a issue..

  • Ansovald Tibalt Ablaze. (@Ansovald) reported

    @m3t4lw01f @Xplornet I have had xplornet for years and not once have I had a issue. Do you have trees in the way?. As those will casue issues as for LTE it's line of sight.

  • DiabloTweets Dylan (@DiabloTweets) reported

    When you’re frustrated by @xplornet and their awful internet service and you search @twitter only to find out you’re not alone. You know it’s bad when you dream of the dial up days. What happened to the internet being an #EssentialService in Canada? @JustinTrudeau ?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @JustmeinNB @SucksXplornet It's not "no reason" ... you have the reason in the second half of your tweet there. Xplornet sucks, that *is* the reason!

  • silverdoecos party poisson (@silverdoecos) reported

    Just on the phone with @Xplornet for 2.5 hours and received the WORST customer service I've experienced in a long time from a supposed supervisor. It's an awful service that never works but they have no competition so guess we're stuck 🙃 You win, @Xplornet! Have a nice day!

  • dharmachef Dharmachef (@dharmachef) reported

    @Xplornet Why? Wait for an hour and find there's nothing wrong. The problem is yours for overselling the bandwidth. Contacting CRTC, and my MP

  • Nerdy_Snake FREEDOM OI (@Nerdy_Snake) reported

    Using xplornet to get school work done is one of the most stressful ******* things ever. Had i started my quiz an hour later, i would have been ****** with it just randomly shutting down for at least an hour.