Xplore

Xplore Outage Report in Hanna, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hanna, Alberta 03/11/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Fix your network, stop trying to be a social magazine, these random tweets is just making your customers angry. They pay too much for too little and all xplornet cares about it posting random bits of internet.

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @Xplornet got a complaint going with CCTS. Looking into signing up with Starlink. Cand we get a customer class action lawsuit going against this company for the constant lies, beyond horrible service and high cost rip-off of there lack of service?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @rammyramramram @Xplornet If you want support faster call in asking to sign up for service. You'll get sales in a heartbeat. Then tell them what's wrong. It's the same guy working both lines anyhow.

  • mtylerb Tyler Beckett (@mtylerb) reported

    @Xplornet They're doubling their speeds! Unfortunately they are still 1/2-1/4 of the speed of @SpaceXStarlink and they still refuse to support IPv6. #fail

  • Fernbankfolk teacherperson (@Fernbankfolk) reported

    @Xplornet Service is out again. Is this an ongoing issue!

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet There's no point, there's nothing that can be done my end - it's clearly elsewhere in your network that the problems occur, and your default response to every twitter complaint demonstrates your lack of care or customer support.

  • FastHorsesNCars Paddy Storey (@FastHorsesNCars) reported

    @Xplornet Have you doubled it in Stettler County, Alberta? Because our internet is awful and no one seems willing to provide better service?

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet Literally your techs don’t get paid enough for this **** oversold towers and now you’re throttling to less than 5 Mbps no this is been going on since October pathetic Cogeco said they were installing lines in April you better have a good timeline for the new tower being active

  • tuchodi Gerry Paille (@tuchodi) reported

    @Xplornet A friend on your service who lives in BC has an IP address that maps to Ontario. This causes issues with him accessing certain websites that are restricted to people living in BC. Is there any solution for him?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    If you're an @Xplornet customer don't fool yourself into thinking they care about you. If you're thinking about becoming one, walk away. You're better off with literally any other ISP (or not even having a connection). The unending frustration is not worth it.