Xplore Outage Report in Hanover, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Hanover, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Hanover, Ontario
Latest outage, problems and issue reports in Hanover and nearby locations:
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Justus Hickey 🇨🇦
(@justushickey) reported
from
Brockton, Ontario
Still unable to cancel @Xplornet 's "service". Couple months now. They will email me telling me to call them, and spam my voicemail with digital messages telling me to call. When you call these pricks, you are put on hold until you give up. Zero customer service whatsoever.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Patty van Oorschot Deering
(@PattyOorschot) reported
@Xplornet Here’s a thought…Perhaps you could FIX the service you bill customers in rural NB before expanding? Your internet service is spotty at the best of times and with people paying significantly higher fees than those of us who are fortunate to have good service. STAR LINK for sure
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xTriipez
(@Triipez) reported
@Xplornet Tried calling support. Terrible customer service.
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Lomaxcat
(@VoosieVooters) reported
@Xplornet Maybe you could find the time to fix the Thorpe tower? No signal at all for over FOUR weeks now and no updates or explanation from Xplornet. No response via email/Twitter/phone. Not acceptable.
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Lomaxcat
(@VoosieVooters) reported
@Xplornet @lammy9661 You seem to love to review accounts. My service has been out - completely - for over 4 weeks now and I can't get any updates other than the same "we are investigating" that I heard day one.
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Chris Wray
(@CAO_CWray) reported
Worst internet service in northern Ontario? That’s easy @Xplornet Overpromise and underdeliver
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Monika Field 🎶
(@monikafield) reported
@Xplornet I know you're doing "maintenance" in my area (northumberland) but I've had no internet all day. I'm missing my 1 mbps service. #ruralinternetsucks
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Edge Innovations Inc.
(@EdgeInnovations) reported
@Xplornet Please give a reason why your towers randomly cut internet (or slow it down to a halt). I've only been a customer for a month and my speeds have gone down twice to where the internet is almost unusable. I'm paying for your highest speed plan. This shouldn't happen.
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Quesseth Farms
(@FarmsQuesseth) reported
@Xplornet has beyond the worst customer service I've ever been privy to witness. We should tell the Chinese to use an hour on the phone with their reps as their new torture method of choice. Star link time
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Small
(@Smallboi42) reported
@Xplornet @FrankReardon1 It’s been down into Ontario since 9 am
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Todd Botterill
(@botterillsales) reported
@AnnexAgro @elonmusk Had mine about a month now. Love it. Been working way better than xplornet even in bad weather