Xplore outages and service status in Hanover, Ontario

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hanover, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Hanover, Ontario

Latest outage, problems and issue reports in Hanover and nearby locations:

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 5 minutes ago from Brockton, Ontario

  Still unable to cancel @Xplornet 's "service". Couple months now. They will email me telling me to call them, and spam my voicemail with digital messages telling me to call. When you call these pricks, you are put on hold until you give up. Zero customer service whatsoever.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jerome tetreault (@tetrje) reported 8 minutes ago

  Dear @xplornet. Thanks so much for the worst service. 2wks for a service call is unacceptable. How can any business survive without internet for 2wks. Starlink is on it's way.

• 
  nicole brown (@nicoleb1978) reported 11 minutes ago from King, Ontario

  @xplore_ca service is down again..... last 2 hrs.... bradford tower!

• 
  Lomaxcat (@VoosieVooters) reported 12 minutes ago

  @RCLranger @stan_sdcollins I'll have to call Bell again and see if we can get a signal. They haven't been in our area before, and Rogers didn't work for us, so we've been stuck with Xplornet.

• 
  Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported 13 minutes ago

  @ContrarianTribe I live in Ontario and Starlink is the only way I have internet. Our download speed was 0.5 with xplornet and Shaw. We couldn’t do online learning during covid. We got starlink and now 7 of us can stream, play online games and work at the same time with zero issue.

• 
  🇨🇦UFO / UAP First Contact🇺🇸🏞️🌎☀️🌌🖖 (@UAPFirstContact) reported 14 minutes ago

  @elonmusk @SpaceX Cancelling, been waiting 2 years, and now data caps and throttling? I can get that garbage from Xplornet now.

• 
  Karel Baayen (@KarelBaayen) reported 14 minutes ago

  @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

• 
  Right Central Views (@Right_Central) reported 15 minutes ago

  @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

• 
  Sean Uppy (@Suppy86) reported 16 minutes ago

  @_BrookesPlace @CharcoalEpitaph @nejsnave Nothing can possibly be as terrible as explornet . If I were in the country then I'd be very suspect of any internet provider. Xplornet tried to pull the wool over me some years again until I threatened legal action as well as chucking the dish through there head office

• 
  Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago

  Everyone knows Xplore/Xplornet isn't good enough. The file even says so! They suck. Yet Telus tells people to use this option. Why? There's going to be problems that can affect life & death situations here. #CRTC

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 19 minutes ago

  @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.