Xplore Outage Report in Hanover, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Hanover, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Hanover, Ontario
Latest outage, problems and issue reports in Hanover and nearby locations:
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Justus Hickey 🇨🇦
(@justushickey) reported
from
Brockton, Ontario
Still unable to cancel @Xplornet 's "service". Couple months now. They will email me telling me to call them, and spam my voicemail with digital messages telling me to call. When you call these pricks, you are put on hold until you give up. Zero customer service whatsoever.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
No internet at all since 1:30pm today. Coming up on nine hours. The other day it was over 12 hours. I know I talk a lot of trash about @Xplornet, but this is unacceptable. I wonder what it's like for @APLenehan, knowing how many rural Canadians he's letting down on the daily.
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Ron Higgins
(@HigginsRon) reported
@BrentHCameron @Xplornet omg that happened to me last week as well when I called. The excuse was it was snowing in Edmonton where the satellite signal is downloaded and sent to my home. WHAT??? Anyway no issues since the call.
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Chaos
(@sdj1970) reported
Today is the day we rid ourselves of @Xplornet after 10 years of great customer service on a garbage product. Caught up in this mess is @ShawDirect who was also cancelled because of far better bundling services. Thank you for the dozens of holes in my roof & brick walls.
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Darcy Timchishen
(@DTimchishen) reported
@AdamJPfeffer @Xplornet @StarlinkPage Starlink is excellent. 10 mins setup. Devices recognized the wifi signal right away. I have 70 ish down and 20 up. Devices don’t disconnect
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Jerry Mckay
(@JerryMc64154658) reported
@Xplornet Your internet sucks
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Nick
(@Nick62289935) reported
@Xplornet Have you ever heard of providing the service you charge for? I know...it's a difficult concept to grasp, isn't it? It's far easier to take advantage of your customers and just keep saying "sorry"... #YourDaysAreNumbered #StarlinkForTheWin
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edward soosay
(@haywiredguy) reported
@Xplornet is the absolute worst internet provider! I have been on hold for 45 minutes waiting for them to tell me they don't know why my speeds are slow. I'm assuming but still. Terrible customer service, terrible internet service, terrible company all over!
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Metal Wolf
(@m3t4lw01f) reported
Another night of zero internet connectivity with @Xplornet. Won't reconnect at all. They did phone me today regarding my CCTS complaint. Have to see where that leads.
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Farming in Ontario (Leasa Janssen)
(@RuralOntWoman) reported
My rural internet, Xplornet is so ******* bad there is no way I can attend the CPC convention. Over $100 a month and they keep overloading the towers. I can't even load a picture this evening. #Rural #internet @TobyBarrettHN
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The Lego Batman
(@PeeverShawn) reported
@NiagarathisWeek Xplornet is horrible. We have it at work and we are constantly down. Not reliable at all. Seek other options, its 2021.