Xplore

Xplore Outage Report in Hanover, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hanover, Ontario 12/01/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Hanover, Ontario

Latest outage, problems and issue reports in Hanover and nearby locations:

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported from Brockton, Ontario

    Still unable to cancel @Xplornet 's "service". Couple months now. They will email me telling me to call them, and spam my voicemail with digital messages telling me to call. When you call these pricks, you are put on hold until you give up. Zero customer service whatsoever.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet 30 minutes on the phone with a moron telling me to unplug my router over and over again? No thanks! Your tech support is a useless as the internet service you provide.

  • harrbca Brad Harrison (@harrbca) reported

    @Mark_Goldberg @multiplesourc13 @Xplornet I have been wondering lately if the wireless providers are wanting to get out of the rural internet service provider business because of our low density and higher cost to service. I live 30km from a major city center, and our wireless options are limited, and of poor quality.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another full day gone by with no service from @Xplornet. Thanks so much for knocking $30 off a month for six months. Very kind of you. So generous.

  • medic969 Rob Good (@medic969) reported

    @Nick62289935 @Xplornet I got my call back on Friday. They sorted out my inability to log into myxplornet portal and I will see this week about the speeds issues.

  • ClayBreakerAB Dan (@ClayBreakerAB) reported

    @MrStache9 I hope they are not giving more money to @xplornet!? Worst ISP on the planet!

  • sdj1970 Chaos (@sdj1970) reported

    Today is the day we rid ourselves of @Xplornet after 10 years of great customer service on a garbage product. Caught up in this mess is @ShawDirect who was also cancelled because of far better bundling services. Thank you for the dozens of holes in my roof & brick walls.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    To the person from @Xplornet I just got off the phone with: maybe you should have a chat with the tech that told me there's been an ongoing issue with my tower since February 1. Either they were lying, or you were lying. Or maybe you're both lying. I am so sick of your ****.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Seriously @Xplornet fix your network. I haven't had a connection all day, and it's been down more than up over the last week. I get not commiting to speeds, but you're not even meeting the definition of a connection right now.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca is your Xplornet working at all? My modem won't rejoin the network at all. Just cycles between connecting, joining network, and ... failing. Been this way since last night. If it does manage to connect it's so slow it's unusable. If I reboot it won't reconnect.

  • ShampooChugger Shampoo (@ShampooChugger) reported

    @Xplornet Poor bastards. I could yell through a can and string to send a message faster than with Xplornet.