Xplore

Xplore Outage Report in Hanover, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hanover, Ontario 11/20/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Hanover, Ontario

Latest outage, problems and issue reports in Hanover and nearby locations:

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported from Brockton, Ontario

    Still unable to cancel @Xplornet 's "service". Couple months now. They will email me telling me to call them, and spam my voicemail with digital messages telling me to call. When you call these pricks, you are put on hold until you give up. Zero customer service whatsoever.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Leopardgunner22 Jason Dempsey (@Leopardgunner22) reported

    @Xplornet Are you going to tell your customers what's going on with the current outage and when it will be fixed? #Xplornetdownagain

  • DParent49883464 D.Parent (@DParent49883464) reported

    @Xplornet can you please explain what happened to my internet service in Ontario?

  • atomgoodwin has the worst internet service (@atomgoodwin) reported

    Hey @Xplornet why is my internet down? Trenton, ON region. Called your help line and there are so many people calling there was no room in the queue. Wow that's great service.

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet well again you are down. Looks like the big pipe is down. Your not taking calls either. Don't worry dishy will be here soon

  • NicoleYoung011 Nicole Young (@NicoleYoung011) reported

    @Xplornet internet has been out since at least 430pm today. Try and call customer support and they are experiencing higher than normal call volume and your call can't be completed. What is going on?

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    @dianapoulsen @Xplornet I have the same problem in Kawarthas with them, they can't take any calls, and their "support" email tells me they can't provide support via email!

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @isabh352 @Xplornet I've tried so many times to be compensated for their terrible service. They know there's no other option in our area so they just dog us.

  • jaycanjay Jay (@jaycanjay) reported

    @Xplornet Prepare to lose more than half your customers the moment starlink becomes available. Massive outage and not a single update or phone line available for hours. Not to mention we’ve had to restart our modem every single morning for the last month. Such a tone deaf company.

  • arthurwmurray Arthur Murray (@arthurwmurray) reported

    @Xplornet service down for an hour and half. Can’t get through customer service

  • seanphwood_sean Sean Hollywood (@seanphwood_sean) reported

    @Xplornet yet again another blackout on the service in Castleton area. You were doing so well. When will it be back on??