Xplore

Xplore Outage Report in Hardisty, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hardisty, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hardisty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hardisty, Alberta 12/24/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Hardisty, Alberta

Latest outage, problems and issue reports in Hardisty and nearby locations:

  • PataSangster Pata (@PataSangster) reported from Lougheed, Alberta

    @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Yeah, mine did that a few weeks ago for a couple of days. Honestly, mine hasn't been the same since. I used to hit 25mbps and sometimes better. But since then, 10 to 14 is all I can manage. Will also have an outage every couple of days that is sometimes fixed by restarting.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet I finally filed a CCTS complaint last night. Their complete failure to meet even half of their advertised speeds coupled with these outages finally pushed me over the edge.

  • PabloOfficer officer pablo (@PabloOfficer) reported

    @Nick62289935 @Xplornet Fr like restarting my modem ain’t Gona help when the problem is on Xplornet’s side false advertising 40mbits/second I don’t even get 1

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    11 hours later, still no @Xplornet connection. Be nice if they had a status page so I knew if this was a more widespread problem or if only I was affected. It'd be a full time job maintaining a status website there though so probably why they don't have one.

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @Xplornet you really need to get your truth straight. I called and was informed the tower was down.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet Follow-up, it looks like it reconnected about an hour ago, but I can't connect to anything at home and speed tests from the Google Home app WiFi setting just fail, so I'm guessing it's connected to a poor reception cell again.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Does constantly bugging @Xplornet on Twitter count as "attempting to resolve my issue" as it pertains to the CCTS complaint process? I think tomorrow I will file an actual official complaint with them. I see them reach out to others to offer assistance, but not to me...

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @DTimchishen Stop LYING. You are not sorry. "Sorry" suggests you will stop doing what you've been doing that caused harm. You have no intention of stopping until perhaps #starlink puts you out of business. Come Clean. Fix your issues. Beg for forgiveness. #YourDaysAreNumbered

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @PabloOfficer @xplornet, you know that your aren't going to fix this through "troubleshooting". STOP LYING. Start apologising and backing it up with RESULTS. It's the only hope you have of getting Canadians to forgive you for what you've done to them all these years. #YourDaysAreNumbered

  • BurrTanya Tanya Burr NP-PHC (@BurrTanya) reported

    @Xplornet I am terribly tired of the promised connectivity versus the reality of the poor service you actually can provide. Days of trying to fix this and even having a tech out - and it’s worse than ever😡 STOP CHARGING such a high price when you can’t deliver!