Xplore outages and service status in Hardisty, Alberta

Problems in the last 24 hours in Hardisty, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hardisty, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Hardisty, Alberta

Latest outage, problems and issue reports in Hardisty and nearby locations:

• 
  Pata (@PataSangster) reported 47 minutes ago from Lougheed, Alberta

  @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  yup yup yup (@blueyblondy) reported 2 minutes ago

  Goodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink

• 
  Mitchell Mcintosh (@kujala_good) reported 4 minutes ago

  @xplore_ca You need to fix your internet it's getting really annoying I use YouTube to help me sleep and it never works I try resetting and nothing

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 5 minutes ago

  @Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.

• 
  Dean H. (@loopholefarms) reported 7 minutes ago

  @wheatiepete @Andrew_Dalgarno You know you are a garbage company when you have to rebrand. #xplornet

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 8 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  Peter van Oordt (@PvO385) reported 10 minutes ago

  @xplore_ca As an Xplore customer, I can attest that their service is the best when there are literally no other options available, save for maybe smoke signals and carrier pigeons.

• 
  🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported 11 minutes ago

  @xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!

• 
  Ally Bryant (@Eh_Bee_Sea) reported 17 minutes ago

  @xplore_ca A tech came today. I am not impressed. This is a fixable problem that has happened and been fixed twice before. It's been years since we had an issue. This guy says the leaves on the trees make it an "unsuitable location for high-speed". Did the tower move? No. My house? No.

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 20 minutes ago

  Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!

• 
  Syd_Vakarian (@Syd_Vakarian) reported 22 minutes ago

  @xplore_ca wow, you charge $75 for someone to come to my house to test and see if I can get service. and if I can't, then I have to pay the $75, but if there's service available at my house I don't have to pay the $75 for the test. what in the hell is that? Gross.