Xplore

Xplore Outage Report in Lougheed, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lougheed, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lougheed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lougheed, Alberta 03/13/2026 18:55

March 13: Problems at Xplore

Xplore is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Lougheed, Alberta

Latest outage, problems and issue reports in Lougheed and nearby locations:

  • PataSangster Pata (@PataSangster) reported from Lougheed, Alberta

    @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Harb2point0 Harbinator (@Harb2point0) reported

    @Xplornet My internet was down for about 12 hours yesterday? I just tested it now that it's back, 13.6 download? and I'm not going through your phone tag BS to talk to someone who knows zilch maybe a credit would help!

  • Radeonis Joey Corney (@Radeonis) reported

    @Xplornet This has been an ongoing problem now for months, I have been getting no where with technical support, I pay over 100$ a month for a service that drops down to >1mb/s after 5pm and with 22%+ packet loss on the network.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Made it to 7:30 tonight before my @Xplornet connection died. Rebooting the modem leads to the endless cycle of never connecting... But remember, since I've used 800GB it must be working just fine folks. This company needs to die.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Cory_Boehm @ltribe Xplornet is just a facade to pretend there is wireless competition in MB. It isn’t strong enough to push prices down.

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    It should not be this hard to get internet service in rural Ontario @Xplornet We have had internet with you for almost 2 weeks. Perfect during the day but I have to reset the modem every morning? Tech guy I just spoke to said today's was a service outage and...

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet Called tech support and got the old, “Unplug your router...Oh that didn’t work? Then pay $120 for a service call, or add an extra $7.50 a month to you bill for the extended warranty, and then we’ll come fix the **** equipment we installed.” What you guys do should be criminal.

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet your **** net is down again. Honestly it’s reaching the point where I’m just going to cancel because I’d rather have no internet then continue paying you $115 a month for internet that goes out every day, twice a day. #xplornetsucks

  • PiperYeen 💜 Piper ~ ショーナ (@PiperYeen) reported

    Xplornet is honestly the worst internet company in existence. I JUST paid to have my internet upgraded and low and behold - it’s cutting out and slow as **** today :) 🖕🏻🖕🏻🖕🏻

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet this is to whoever runs the twitter account at xplornet. I feel so bad for you that you have gone so low in life that you have to work for this sad ******* company. I know you see this.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Aaaaaaand, we're back to cycling between "connecting" and "network entry" with zero connectivity on our @Xplornet connection. Wonder how long it will take to come back online this time. The record is 13 hours. I remember it like it was last week. Because it was.