Xplore

Xplore Outage Report in Hood, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hood, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hood, Ontario 01/20/2026 17:40

January 20: Problems at Xplore

Xplore is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet you hounded me for months to accept a service call, when I finally agreed you told someone would be in touch in 2 day, it’s now been 5 and I haven’t heard from anyone and my ****** internet is out again. Your service is an absolute joke and not worth the money at all.

  • trigger240 🦉lat240🌻 (@trigger240) reported

    And dont forget the installation guy that came to my house made me pay a 25$ cash fee on top of the installation fee I paid to xplornet #customerservice #sucks

  • trubesb barb swartzentruber (@trubesb) reported

    @Xplornet I am sorry to say your lack of service and capacity and throttling make it impossible to work from home with any credibility #weneedbetterruralbroadband

  • brandon90053725 brandon smith (@brandon90053725) reported

    @builtbyageek @Xplornet It’s more that said they were gonna put a tower in late April early May now it’s June so I roasted ******** out of them and they didn’t respond

  • NinesCatudio Nine's Catudio (@NinesCatudio) reported

    @ekimental One of the reasons why I canceled local provider a long time ago. Got tired of promises made by Xplornet to improve the rural service. Thankful for my business cell plan, which allows me to hotspot off my phone to cover my daily Internet needs for work and leisure.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Good morning @xplornet day 5 now. And we are still under investigation. Any updates on the Macrorie outage?

  • Berlett_Farms Berlett Farms (@Berlett_Farms) reported from North Perth, Ontario

    @MattBerlett @Xplornet Just ****

  • phantomfarmerSK Hartman (@phantomfarmerSK) reported

    @Xplornet update on service interruption for Wood Mountain, SK area? No service since 1400hrs.

  • BrentMckean501 Brent Mckean (@BrentMckean501) reported

    @Xplornet @JasonDeath187 2 years max for Xplornet then it will no longer be in business thanks to the slow speeds and high monthly costs. Starlink same monthly costs but with up to 300 mps by the end of this year. They can't even lower my monthly bill to try and retain existing customers. 2 years left.

  • lewisbron Lewis Bron (@lewisbron) reported

    @Xplornet so far its taken me 11 hours to get a download to 68%. Just wondering when you are going to give us what we paid for instead of the scamming? Instead of trying to get more sales. Maybe fix your internet for you current customers before you lose them all and get sued