Xplore

Xplore Outage Report in Hood, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hood, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hood, Ontario 12/23/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • moegaultier Moe G (@moegaultier) reported

    @Mark_Goldberg @Xplornet @CNN Thanks for the prompt reply. Download speeds are good,but your upload speeds are not conducive to videoconferencing, which has become the (very) important other half of internet service.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Another evening of @Xplornet Internet not working for the simplest tasks. Can't even ask Google Assistant to do a broadcast. My connection is so slow, it times out before it can even tell Google's servers what I want to do. @APLenehan you're pathetic, and your company sucks.

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Why is your customer service telephone line not working either?

  • FoxboroP Foxboro PS (@FoxboroP) reported

    Parents we just received word from a parent that they received notice that Xplornet will be down tomorrow from 8am-10pm for upgrades/maintenance. We trust students will attempt to get on but if they are not able to in the morning then classes will try to reconvene at 12:00 pm....

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • burkevillemama Burkeville Mama (@burkevillemama) reported

    @Xplornet please explain to me how “high speed internet” equals throttled local wifi when playing downloaded shows using Airplay or Chromecast from iPad to TV. Paying $145/month for this “service” is truly frustrating.

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • woodzybcfc Chris Wood (@woodzybcfc) reported

    @Xplornet Then putting in a service request online it took 2 days for Xplornet to respond. Once they did they advised they would send back the same useless company to investigate and you will hear in 24-48hrs.

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Do you have any sense of what good service and what providing good customer service means at all?

  • MikeWitkowicz Mike Witkowicz (@MikeWitkowicz) reported

    Hey @Xplornet how does a company resolve a B2B issue with you that affects mutual customers?