Xplornet Outage in Iqaluit, Nunavut

@Nuliayuk We are very very happy with our service from #Xplornet but feel pinched by the end of the month... and I'd gladly just pay for the overage fees... but they have been telling us that it's not an option.

@kivalliqboy @KentDriscoll IMHO what you’re paying for is reliability of service. You can leave the tap on with NWTel and it’ll still provide the service. Qiniq closes the tap for you. Ice doesn’t have same customer base because of service issue and xplornet has its own challenges.

@kivalliqboy @KentDriscoll IMHO ice wireless same as xplornet have a certain pipe size and when it has too much demand they can still only provide so much bandwidth. That’s why they cap out or slow down so frequently. Only so much pipe.

@Xplornet @rxbynsimxn Bullshit your sorry if u were u would actually do something other than constant lame apologies. Perhaps its time fora class action suit against you. There certainly seems to be enough of us dissatisfied with your slow service while we pay for high speed.

@JNich04 @xplornetretweet @Xplornet We deal with the same thing here! Never anywhere near the speeds they promise. Every month we have overages on our cell bills because we don’t have a reliable connection. My job is online & suffers terribly because of it.

@freizzerr @xplornetretweet @Xplornet @ChibiLenne @Bill_Morneau @ISED_CA Phone them every time it happens; each time you report an issue they knock $5 or $10 off your bill. By the end of a normal Xplornet month you may be making a profit 😉

@Xplornet your service sucks! I’m paying a premium for fast internet and you can’t stream for more than 5 seconds at a time on a clear day without it cutting out.

@Xplornet @TheSeanCooley @myxplorsupport Change your advertising. You are not high speed. A 2 min 12 second video takes me over 8 min if I can watch it at all. You guys suck! Stop overloading your effing towers! We are not getting what we are paying for. Time for another crtc complaint.

@FervorCoulee @Xplornet Bell Canada is able to service us now!

@FervorCoulee @Xplornet We had the honor of being able to cancel them the other day!!!! #byexplornet

@CaseyWolfgang17 Sounds like my week. Bullshit customer service from Rogers, Xplornet, and Leon's. Dicking me over on a new phone, shitty service, and the WRONG ******* COUCH FOR ALMOST A MONTH. I need a permanent vacation.

For all the complaining we do about wonky internet service, I have to give props to @Xplornet who provide excellent high speed service to rural Canadians. Strong, consistent signal...until you try to use the freakin' thing!

@Xplornet we support 25 mgps 😎😎😎 *10 hours for 200mb update*