Xplore Outage Report in Iqaluit, Nunavut

What’s all this I hear about @Xplornet cancelling service?

@Alethea_Aggiuq @sijjakkut They've never been huge but to their credit Nwtel, Bell and even Xplornet have all rebated us over the years. It's never been huge but on occasion it has been a couple hundred bucks or more depending on the severity of the complaint. Patience and persistence is usually needed.

@Delaunay_Mic @Xplornet Only NWT is affected by rain. Unless that has changed. It gets so slow I can’t even open google. The service is like waves on a beach

@tinammorrissey @Xplornet @Delaunay_Mic I don’t understand if most everyone is having issues with @Xplornet and the @XplornetSupport say there are no issues. @CRTCeng you should really look I to this please.

@CCG_Retired @Xplornet @Delaunay_Mic I think I am going to end my service with them after 10 years on the day of increase.

@FrankReardon1 @Xplornet @Delaunay_Mic Ours has been brutal for about two weeks. A little better today. Noticed that YouTube stayed super fast, even when the rest was too slow to even load Facebook

@Nuliayuk We are very very happy with our service from #Xplornet but feel pinched by the end of the month... and I'd gladly just pay for the overage fees... but they have been telling us that it's not an option.

@xplore_ca . Absolute embarrassment. How do you take money from ppl that you can't provide the service too? Every excuse in the book yet nothing changes. Keep taking that money you thiefs #scam

. @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers

@xplore_ca so far a 24 hour service outage in my area. No notifications from xplore as to why, or how long. Just wasting space talking about electric cars. For anyone else tired of this company please file a complaint with ccts and maybe better business bureau.

@xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!

@xplore_ca, when will you guys restore the Internet service in Standoff? No service for almost 24 hours? I called support and left 3 VM, and no update so far.

@xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

@OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!

@xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?

@xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.